On the way to work this morning, an indicator light alerted me to a problem with my tire pressure…read more Noticing that I had low pressure and a screw in one tire, I searched for a place to plug my tire. I happened upon Tire Center Flat Fix. This place isn't the most polished shop around. In fact, I was a bit hesitant to stop in this area....but 1) They plugged my tire for $10 + a gratuity on my part. 2) The worker did it within about 5-10 minutes from the time I arrived. 3) The worker didn't try to sell me anything (you know, what Mavis and other repair facilities will call the "free (look over) inspection." ...And I made it to work early! I would definitely use this shop again and recommend it to anyone needing to have a flat tire fixed.

Trustworthy, quick, very reasonably priced, they don't try to upsell or take advantage. Don't go…read moreanywhere for tire work before coming to Tires on the Rock

I had a very disappointing experience with this shop due to poor diagnosis and refusal to take…read moreaccountability. I brought my Jeep in with an engine issue and was told I needed to replace the O2 sensors. I paid for the parts and labor based on their diagnosis. When the issue persisted, I took my Jeep to an official Jeep mechanic, who identified the actual root problem as a valve cover gasket leak -- something that should have been diagnosed from the start. Because the valve cover gasket was leaking oil, it contaminated the brand-new O2 sensors this shop had me replace, rendering them ineffective. In other words, I paid for parts that never should have been installed until the real issue was addressed. When I raised this with the original mechanic, they refused to offer a refund or take responsibility, despite the fact that their misdiagnosis directly caused unnecessary expenses and additional damage. I fully expect a defensive response to this review claiming these facts are untrue. They are not. I have documentation from Jeep supporting this diagnosis and the sequence of events. I am sharing this so other customers can make an informed decision and avoid paying for repairs that do not address the actual problem. Mistakes happen -- but how a business handles them matters. Unfortunately, this shop chose not to stand behind their work. I strongly recommend getting a second opinion before authorizing repairs here.

Had a giant hole in my tire called them with my tire size and information. Not only did they come…read morequickly and change my tire but they were also so nice about it. The prices were also very reasonable 10/10 experience

Super high quality work, amazing guy and reallly down to earth. Was stuck with a flat tire and two…read morecompanies couldn't do it but he was able to. He even snapped a torque wrench and keep trying until get it. Highly highly recommend this guy because he does quality work and at a great price.

Greetings Yelpers, Had an extended rental due to supply…read morechain & other scenarios during the end of Covid. Rental prices were tough like due to the same supply chain chip issues etc and Enterprise price gouging. Staff of Nick & DJ were 5 S I thought that I had already posted this initial review. I have brought my vehicle back to this venue and Marshal and staff are on point.

My motorcycle was vandalized by an attempted bike theft. The high velocity team worked with me to…read moreensure I would be rightfully compensated by my insurance coverage and the repairs to the motorcycle were great. The bike runs great. thanks high velocity!

This place is in a good location because it seems people from so many neighborhoods come here to…read moreget their car serviced. Its a convenient place b4 the costco warehouse place and far rock. They have plenty of parking. The showroom is quite large, and the front desk is large as well. Marty is usually the one lioking up customers in the system or adding them. He has been around there for quite some time. Yes, i only go here to service my car because it is reputable and they do great work. If you do not have an advanced appointment, expect a decent length in wait time. It is worth the wait because of the way they approach. They try not to reject customers, but give them a chance to get their vehicle repaired. Marty is very professional at his job, and he does not jeopardize customer expectations. He bnb even shows customers how to get deals, and i believe this brings loyalty to this place. There are many repeat customers because of Marty. Inside the garage, Harry is directing how and when things get done. He has a very positive, get it done attitude. Its not easy managing a place like this with the volume they see. These 2 guys do it with grace! There is no way i will go tonany other garage to get my car repaired!!

I went there for wheel alignment for my vehicle, Model Y Tesla. The worker broke my driver's side…read moredoor handle. I told him, "If you don't know how to open the door then why didn't you call me, why did you break the handle?" He then told me, "This is a fake handle." He's lying, saying that he didn't do anything. The store manager raises his voice, gets physical, gives attitude, and he didn't do the services I asked for. I waited 2 and a half hours, I have all the proof, and I called the police, the police said I should take this case to the court. So please find out who this store manager is, his name is, Enrique Santiago. And give me information on him, the owner should know the issues this manager has caused, his service is bad. If the owner finds this, please feel free to contact me. My number is: 718-314-1243 I will provide everything, other wise, I'll take this to court.

Mr. Alberto and his team were awesome! Came in during an early lunch break to take care of a busted…read moreheadlight ($25 for bulb, $20 for labor) and plug a tire from a nail ($15) - in and out in 25 mins. Thank you thank you for making this easy for someone who works 5am-8pm at the hospital & I thought it was going to be impossible to get this fixed schedule wise!

Well ... here goes .... The story of my life when u neglect the noise from ur car thinking it'll…read moreblow over but ur brake pad just completely flew away from its original place. That happened to me. Again, I was in the same neighborhood and same thing happened with my car but different part this time. I called Tikal on a Sunday thinking that it was open but it wasn't. The owner answered the phone call & said auto repair shops in Inwood are all closed on Suns cuz of auto parts shops are also close. So no parts coming in means no parts getting repair. I was devastated since I wasn't from the neighborhood. I was from Queens. Very far from where I am. The owner was super accommodating in coming to the shop on a Sun when its close just to get my car into the shop. He told me he'll take care of the parts & let me know what's wrong with it & the pricing. Monday came around, true to his words, he'd let me know over the phone that it was the same as my suspicion predicted, it was my brake pads that flew off. Told me the pricing and had it fixed after I agreed to it. Got it done within the same day & I was able to pick it up around noon after being notified like about 3.5 hrs before. I was super happy with the work & the results. The service was superb and the shop owner & his son was extremely helpful and not hostile like some of the shops that I'd went to. A helpful tip .... BRING CASH! They charged u taxes if u use ur card.

Stephan installed 4 new Michelins and AlloyGator rim protectors on my Genesis GV70. He did an…read moreexcellent job. He took his time, paid attention to details and did a superior quality job. I highly recommend him.

Talk about life saver! Being stuck in a parking lot, with not ONE but TWO blown out tires...Tire…read morePro came quick & was beyond knowledgable/professional. So happy they were able to help make this already stressful situation, more manageable. Will always call for future tire needs. 10 out of 10

I've done business here 3 times, and each time was a quick and quality experience! I really enjoy…read moreworking the fellas there! great place!

From the owner: Our services are guaranteed. We sell all types of new and used tires.read more

They are fast workers and did a great job when I visited on Monday after Queens decided it would be…read morea great idea to cut the concrete around a sharp manhole, puncturing my tire after only having it less than 2 years. I would definitely return here and recommend this place to others.

I am a loyal fan. They do a great job at very reasonable prices. They are also very reliable - car…read moreis done by the time they say it will be done. Haven't serviced at a dealership in decades. Good people delivering a fair value....

I needed one run-flat tire and had already gone to two different locations with no luck. When I…read morecame to Cross Island Tire, they told me they had one available for $100 which was great. I was actually prepared to buy four tires since I couldn't find just one used run-flat anywhere else. The service was awesome, quick, easy, and the guys were really nice. The location is a little tricky to get out of, but getting in wasn't a problem. Overall, I have no complaints and would definitely go back if I needed to.

Went to get a tire mounted and the rest of my wheels balanced on my Mustang. Very nice and friendly…read morepeople , did a great job