When we moved our offices we were in need of junk removal services. We found 505-Junk to be efficient, professional and friendly. In the course of our move, we found that there were things that we had overlooked and they kindly came back to take the rest and waved the initial fee. Being a non-profit organization, we appreciate that so much. We will not hesitate to use 505-Junk for moves in the future. Thank you! read more

I had sold my house and needed to get rid of some of the belongings I had accumulated over several years. I assessed many of the options shown online and was surprised at the number of conflicting recommendations / complaints that were showing up for several advertisers. When I did my due diligence for 505-Junk I found their reviews were consistently good from multiple sources. When I called them they were upfront about how their service worked (charging by weight, not volume). The office followed up with me on the day of pick up and the pick-up team did too. Personable and efficient from start to finish. My junk disappeared and the rate I paid was fair. read more

I looked up Yelp for good junk removal guys and called Scott yesterday and he was able to send his guys today. Miguel and Jose are awesome!! As mentioned by other folks here - they are polite, accommodating and efficient Highly recommend them to anyone looking to get rid of stuff from your home - absolutely no question about it! Thanks guys! read more

Today was the second time we've used 505-JUNK and we are super-impressed with this amazing company. We made the booking a few days ago to have final junk and old furniture removed from my parent's condo. The fellows arrived exactly when they said they would, preceded with a telephone call from Scott to confirm they were on their way. I truly appreciated the communication. The unexpected occurred just before the men arrived. There was a power failure in my parent's condo, so we were without lights and elevator service. As the suite is on the 3rd floor, we fully expected to have to re-book. We were so impressed when Scott arrived and promptly advised that they would indeed fulfill their agreement. And so these 2 wonderful men carried the sofa-bed, table, chairs and bed down three flights of stairs to their truck. To say we were impressed does not do them justice. Their pricing is extremely reasonable, and I had done a lot of research on other junk removal companies. These fellows were very respectful, professional and have a great commitment to various charities and recycling and to their customers. We have and will continue to recommend 505-JUNK to friends and I know that we'll use them again in the future. To receive this type of service is truly remarkable! read more

Had some left over junk after a move, called 505 in the morning and everything was gone before I got home from work. The price was clearly explained to me and the total came in just over what was estimated (as I had expected it might based on some of the heavier items). The guys who came were polite and went to work quickly. Called me when everything was complete and before they charged my card. Extremely happy and will definitely use these guys again! read more

Just booked for a junk pickup to declutter my home and spoke to Rebecca. She was great! Kind, informative, patient with all my questions and best part was she was able to provide an approximate price quote on the phone based on us approximating the weight of my stuff for hauling. Way better and more fair pricing than having two guys show up and eyeball the size of the haul and then charge you based on their visuals rather than weight. Why does that matter? Because I have bags of clothes, some broken appliances and items that take up a lot of space but don't weigh much. The other places charge you based on how big the pile looks and how much space it takes, rather than weight. So glad I read the reviews here first before deciding who to call! I will update this review after they arrive and complete the job. read more

I was very happy with their service. Not only were Shawn and Neil very timely and available on such short notice, they were very friendly during this stressful time. They explained everything upfront and clearly, and I was assured that anything that could be donated or recycled would be. I would highly recommend 505 Junk for their excellent customer service. I would use them again. read more

Very pleased with 505. Crew was very friendly and they arrived towards the beginning of to quoted time frame. All I had to do was point to what needed to go and they took it. The weight system worked out good for me because I had a lot of bulky items which took up about 1/3 if the truck but only weighed 500 pounds. With the weight system you don't have to worry about how things are loaded (i.e. voids). Would definitely recommend and will use again. read more

Used this service for the second time today and will continue to use them as needed. The service is friendly and professional. They did not stop working for a minute. As a senior on a fixed income, I found their price reasonable and fair. Highly recommend them. read more

I am so impressed with this company. We have been using them for several years now and the service is amazing. The office staff are so friendly, organized and efficient. Quick to reply, true to their word, no hassles, I'm very happy to give 5+stars. read more

All the positive reviews here are spot on! We had a great experience in every way from the customer service to the management. They were all such a cordial and professional group to work with and get things done. There were some misunderstandings along the way but these were addressed with the utmost respect and care. They cleared my junk up quickly and pleasantly. The whole process was awesome and I appreciate their business very much! read more

I happened on a Social Shopper deal for 505 Junk just in time to need this kind of service for the first time. I got two as I've been storing some stuff in a friend's garage for two years and was feeling guilty it was in the way, and another for myself as I was redecorating and needed an old couch and tv stand disposed of. Every interaction with this company was a pleasure! Maria in the booking office was very friendly and very efficient at setting up the pick up dates and times, and explaining how the service worked. I put my booking requests in through their online system, around 1030 pm and both times she phoned me to confirm by 930 the very next morning. Then a confirmation email followed. Also a phone call from the guys when they were half an hour away. Excellent communication at every step. Josh and Troy on the truck were friendly yet professional and very quick at loading up the truck. On the second job, they were running early so politely called to ask if they could come early (like 4 hours early!). Of course you can! Saved me sitting around all afternoon and coincided perfectly with the new couch's delivery 15 minutes later :) Excellent service! I did a lot of research prior and found their "pay by weight" system to be unique in the industry but so much more fair and reasonably priced than the other guys who charge by volume. Cannot recommend these guys enough! Thank you all! read more

I booked this service just the day before and they even called to say they were ahead of schedule and could come earlier. It worked out perfectly. This is the first time using a junk removal company and they were friendly and polite right from the start. I booked with Rebecca over the phone and Miguel and Malcolm were the 2 guys that came to get rid of my old couch. They even asked if it was ok to walk into my apartment with their boots. That's the consideration I like! I just wish I had more junk to make it worth the price but I understand it's expensive to get rid of all this junk. So I'm pretty happy with it!! I'd use them again the next time I have to de-hoard my place. Thanks guys!! read more

Professional, reasonable prices, no hidden fees, punctual, efficient. These guys charged literally half of what some of the other junk company quotes were. Up front pricing that they stuck to. Charge by the weight unlike most other companies who charge by the amount of space used in the truck, which is impossible to accurately estimate. The price was approximately a third more than if we took that same volume of weight to the dump ourselves. Saved us multiple trips to the dump and back breaking labor, all for about 100$s more for 980lbs. No brainer, these guys rule. read more

I phoned late in the week and was able to get a time for pick-up on Saturday morning. Two very nice and good-humored guys arrived very punctually and handled everything (including some very heavy Lazyboys) quickly and efficiently. The final bill came in under the quote price! Excellent service from beginning to end. I couldn't recommend this company more highly. read more

My family and I did a long overdue spring cleaning last week and I quickly discovered dumpster bins were very expensive. To the credit of one of the dumpster removal companies suggesting that I go with a junk removal truck instead, I found 505 JUNK. Thank you to that dumpster bin guy! Charlie and Josh showed up on time, they were friendly, kind and polite. They worked well with us to remove the items we wanted gone. Before we knew it the large pile of junk that caused us so much anxiety was gone! They were also very accommodating to answer all of the questions that I had about how much my stuff weighs and how does the truck measure it. Thank you as well to Scott in the office who answered all of my initial questions up front and honest no hidden costs. Greatly appreciated! If needed I would use this service again in the future. read more

I have used these guys twice in the last couple of months and would not use anyone else! Both times they managed to fit me in on the day that I asked for. They called me half an hour or so before they arrived too. They provided a great service, were friendly and really helpful. The price was a lot less than I was expecting too. They even gave us a demo on how their truck with the scales worked! Would definitely recommend them to anyone :) read more

I was delighted by my experience with 505 JUNK! I needed some old couches, a chair and ottoman removed. Th itemsy were long past donation to Salvation Army, but I was informed by the fellows who arrived, that even so, these items would be taken apart and their various parts recycled, when possible. This pleased me to no end. In addition, 505 JUNK is very professional operation. They have presentable and businesslike trucks, the personal are efficient, polite and professional, and the rates are the best I've seen. All-in-all, a great "package". I would call them again anytime and highly recommend them to anyone who asks. read more

I have used other removal services in the past and have found the service to subpar and shady....The staff at 505 JUNK were fantastic, quick, professional, polite and enthusiastic to the clients needs. I would highly recommend this company. The rates are upfront and very reasonable and honest. read more

I called in the morning and within 3 hours my spring cleaning was loaded up and shipped off! Very professional , and 505 junk was hands down the cheapest removal company I was able to research in all of BC.. I would highly recommend using them, they gave me a free estimate over the phone and my actual bill came in to be way cheaper then even my quote! Great service!! read more

I am going to try to express how absolutely blown away I was by this company. From my first phone call with Maria to the men coming to my home to take away items I couldn't deal with. The customer service is the BEST I have come across in the years I have used companies like this. They called to confirm I was still interest; then they called on the day of pick up to let me know they would be thee in 20 minutes!!! Who does that?? The men introduced themselves, were exceptionally professional, friendly and helpful. I used this company because of Yelp reviews. I won't hesitate to recommend them and to call on them myself next time I need help. read more

Helped moved all my unwanted stuff out of the apartment quickly and professionally. Couldn't ask for more then that.

These guys are great. They came at a time that was convenient for us. They did a wonderful job, took everything we asked in piles separated for recycling, donation and refuse and sent it to the right places. Swept up behind themselves. Were professional and good natured. Highly recommended. read more

After looking at various reviews, I decided to contact 505-junk. Not only was their website clear on how the cost was calculated, they gave me rough quote based on the items I told them over the phone. They were able to pencil me in couple of days later and two guys came and helped removed all the left over construction wood and hauled all the junk from the garage in a flash. Everything was done very quickly and i thought the price was very reasonable and affordable for the service. read more

505-Junk came today to pick up an old couch. They were very professional and the price is great too. Would always recommend to anyone.

Really great service, fast, efficient and the cost was the same as quoted. thank you!

I booked this company on a Thursday to arrive on a Monday, and confirmed with them over the weekend that they were coming on Monday but they never showed nor called to reschedule. Very unprofessional. I would recommend you choose another junk removal service. read more

Friendly, polite, professional, knowledgeable. They were on time and hauled away over 3,000 lbs of junk very efficiently.

505-Junk promptly responded to my inquiry within 15 minutes, then a truck arrived within another 15 minutes after that. The team was friendly, courteous and professional. I would highly recommend 505-Junk. read more

First class service. Aiden and Connor came first and did a sterling job, then b/c there was more junk that I'd estimated, Alex arrived with another truck and all 3 got the job done in great time. Wholeheartedly recommend this outfit and the people working for them read more