Several years ago, we brought out damaged boat to Annie. The work that was done here was…read moreunbelievably and shockingly poor. New parts were repeatedly damaged during installation with no effort to rectify the method or damage being caused, the paint job was like nothing we have ever seen with overspray, bubbling, drip marks, cracking, and did not match. I would have never believed someone could present work that looked so poor until it happened to me. I don't know how she can maintain a business after this. I love supporting local business, but be advised, do not go here. I saw her earlier reviews and talked to her and thought I found a kind, honest, and reputable woman to work on my boat. If she was ever any of those things, she isn't anymore.

Hey Andy, my name is David Jayne and I'm a small business owner in Memphis. I own Madison…read moreAutomotive which is a very reputable automotive shop. Anyway my family and I are avid water skiers and we had a small accident in our boat on Memorial Day. After a little research I brought it to a local business called Bass Aniies boat repair. I felt fairly comfortable with the her and her business after dropping the boat off. She said it would be no problem having the boat repaired before July 4 for the holliday weekend. We waited 9 weeks for just the estimate on the repairs which was obviously way past her promised date of completion and was aprox $9800. I felt that that was extremely high but the insurance co approved and I felt like they knew what they were doing. One week into the repairs she contacted my insurance co to find out where the insurance check was which they informed her that I had received it. She then contacted me and told me to bring her the check. I informed her that I would not be able to pay for the repairs until she had completed them which is standard practice for body shops. This created a major argument and she then demanded a $2500 deposit to continue the repairs. This was not exactly possible since the check was made out for the full amount of repairs and it was also made out to me and her business so we were un able to cash it. I explained this to her and also explained that if I paid her a deposit that when I picked up our boat she would have to pay me the deposit back due to the check being for the full amount of the repairs. This obviously made no since but she still demanded the deposit. I no longer felt comfortable with the situation so I brought a certified experienced fiberglass body man with me to her business to check out the condition of our boat. After arguing with her for sometime she finally let us inspect the boat. The repairs were sub par and she would not explain to us at what stage it was in the repair and how she was going to complete the repair. The body expert said that there was no more than $3500 worth of repairs and that she was over double charging. I asked her what we owed her at that point and that we wanted to pay for what was done and we were going to remove the boat from her property. She got was very upset but when I started taking pictures of my boat she got irate and forcefully removed us from the building at gun point. The police were called and they were unable to do anything for either party due to it being a civil matter. After waiting for over an hour for the bill she said that we owed $9500 to pick up the boat. I will be retaining an attorney tomorrow and have a letter sent by courier to her by late afternoon.

I brought my boat in for some patch work on the floorboard and these gentleman did a wonderful job…read morerepairing and blending the patch in with the existing floorboard. My boat came back cleaner and in better condition than I left it. I would strongly recommend this group.

Took my boat here.. month & half later they did 2.10 minute jobs charged 900$ told me it was good…read moreto go.. go to lake 20 minute later motor blew up.. they won't ev talk to me. very unprofessional & rude.. if your buy a boat I'm sure they can put oil & gas in... they are NOT mechanics.. kids in back screwing up ppls boats.. my motor had 126 hours.. they puncture a fuel line it ran lean & blew.. it not like I expected a free fix but they won't even talk or call back.. bald dude that runs the place is a crook in my opinion

Their service department is by far the best in town and I have tried them all. If you need…read moreanything boat related, call these guys.

Very friendly and helpful staff. We looked for a camper for six months and visited RV sales…read morecenters in multiple cities including Nashville, Jackson and Memphis. Southaven RV had exactly what we wanted, and based on our research, we got and easy good deal!

I purchased a brand new Jayco travel trailer from Southaven RV in November 2023. Shortly after…read morepicking it up, I discovered a soft spot in the floor. I brought it back, and they repaired the soft spot along with what they said was the underlying cause. At the same time, they replaced the roof due to a separate issue. I used the trailer for about a year before bringing it back for a full inspection and any recommended service. They serviced the axles and spot-sealed the roof--work I authorized. After picking it up, I stored it for a year. When I took it out again and opened it up, the floor was rotted in the exact same spot. A mobile tech inspected it and found a gutter screw that had never been properly tightened (half in, half out) with no sealant around it. Once everything was properly sealed, the moisture levels in the walls and floor dropped significantly. I reached out to Southaven RV explaining the situation and asking for assistance with the repair. They refused to help in any way. In just 2.5 years, this trailer has needed: a full roof replacement, the same floor rot repaired twice, both axles replaced (wheel bearings had no grease, causing one to catch fire), recliners that broke twice, a door that fell off its hinges, a non-working slide, and numerous other issues. I cannot recommend buying a camper from Southaven RV. They do not stand behind the products they sell. (As a side note, when I picked up the trailer after the first floor repair, the technician working on it appeared noticeably intoxicated while carrying a pistol. I later learned he had been let go.) Extremely disappointed with both the product quality and the dealership's lack of support.

We bought a pontoon, paid down to hold it while we sought financing at our local credit union. The…read morecredit union issued the check for the full amount, meaning we were owed a refund. Two weeks now and STILL have not received our refund. Called twice and getting the "run around". Just like Mike R. - beware - only I have all of my receipts - and I'm going to see an attorney........... Hope they have a good one.

I went there to look at a boat, I decided on my way home I wanted it, so I called and worked out…read morethe arrangements, the salesman, Jim walked me through getting online to fill out the credit app, when I got started he told me to call him back when I was through to get the information I would need to go pick it up. It took 6 min to fill out the credit app and in that time he sold it to someone else, without even a call to say anything about it. When I called back he said sorry, I should have gotten a deposit, which I could have easily done but he never asked, I mean, he was on the phone with me as I started the credit app! Worst customer service EVER...