This tow truck company showed up, albeit over an hour later than the quoted time. The driver was…read moreprofessional, knowledgeable, friendly, and kind. I would recommend this company if you need tow truck service.

I want to start by saying that I try to be a reasonable person when dealing with situations like…read morethis, and I have kept notes of my interactions with Davenport's Towing throughout this process. My truck was towed by Davenport's Towing on 9/6/2026 and delivered to the repair shop at approximately 12:31 AM. I want to specifically say that the driver who handled my tow was very professional. I have no complaints about him whatsoever, and I do not want someone else's attitude to take away from the professionalism he showed. On 9/7/2026, the shop was able to get my truck running again. The issue was a blown heater hose that caused the truck to lose antifreeze. However, after receiving the truck back, I noticed that several warning lights were illuminated, including the ABS (anti-lock braking system) light. My truck is regularly serviced, and I have never previously had these warning lights or a check-engine light come on. I asked the shop about the issue, and before completing their inspection, they advised me that these types of warning lights can sometimes be associated with a vehicle being towed. I then contacted my insurance company, which was the company that arranged for Davenport's Towing--not me. My insurance company advised me to contact Davenport's first so they could determine how they wanted to inspect the vehicle and address the issue. I contacted Davenport's on 9/7/2026 and spoke with a representative named Tammy. Tammy attempted to get me in contact with Barbara. I was told Barbara would follow up, but I never received a call. I followed up again on 9/11 at approximately 1:08 PM, and again on 9/18/2026. Throughout these interactions, I was also sure to tell Tammy that I appreciated her professionalism and the professionalism of the driver. My frustration came to a head today when I called back and asked for Barbara's contact information. I was hoping to leave a voicemail or send an email directly since I had been told multiple times that Barbara would contact me. I was told that there was no direct phone number, only an extension, and I was transferred. No one answered, so I called Davenport's back. This is where the experience changed. The representative I spoke with had a very different tone. I explained the situation and was told: "Sir, Barbara has been here for 6 years and hasn't had a vacation. She doesn't work on Friday, Saturday, or Sunday. And blowing her up about this isn't going to..." I immediately stopped the conversation and explained that I had not been blowing anyone up. I had contacted the company because I was instructed by my insurance company to do so, and because I was trying to get an issue addressed that I noticed after my vehicle was returned. If following up multiple times over nearly two weeks about a vehicle-related concern is considered "blowing someone up," then I guess that's how it was perceived. However, I don't believe that is a professional way to communicate with a customer who is simply trying to get an issue addressed. To be clear, the driver was not the problem, and Tammy was not the problem. Both were professional and courteous in my interactions with them. My issue is with the lack of follow-up and, ultimately, the way the situation was handled during my most recent phone call. A customer shouldn't have to repeatedly call just to get a response, and they certainly shouldn't be made to feel like they're doing something wrong by asking for one. Based on my experience, I would not recommend Davenport's Towing. I hope the company takes this as constructive feedback because the situation could have been handled very differently with simple communication and professionalism.

They always take good care of there customers and very fair on there pricing..Everything thing I've…read morehad done to my vehicles has been quality work and before any work is done they notify you about pricing

We had our Jeep serviced at TDC Automotive. They jumped in and helped us with an unplanned…read more"emergency". I can't say enough good things about TDC and its owners and staff. They provide exceptional service. Their techs are experienced, professional, and knowledgeable. Their prices are reasonable. They are timely. And, they know what they are doing. I would not hesitate to recommend them to anyone needing automotive work.

The people there are very friendly and tell you exactly what they find and will have to do to fix…read morewhatever problem you might be having.

Took my truck in to have repaired, they kept 3 days. When I got it back and a 500.00 dollar bill,…read moreIt wasn't repaired. After I questioned them about the repair they stated that I possibly had a stuck or burnt valve and they would have to tear into the engine and charge me aver 500.00 to do that. Why would anyone do that after they already charged me 500.00 and did nothing. They claim they can read the diagnostics on the truck. I had diagnostics done on the truck done by a mobile mechanic, he pinpointed the problem within 15 minutes and set about to repair it. So please if you have a problem with your ride don't take it to Get It Gone in Oakland, because they don't know what they are doing. Biggest joke for a repair shop I have ever seen.

Randy at Auto Tech, goes over and beyond, to ensure that your vehicle is working at its best! His…read moreservice is reasonably priced! He has worked on all of my vehicles and I have had nothing but excellent service!

Got here in good time. Bobby is very friendly and professional, as is customer service. I…read moreappreciated them getting me out of a bind.

I hit a pot hole on I-40. My tire was immediately flat. I am a 58 yo woman working the night…read moreshift at fedex, so this was 2:30am. I know how to change a tire in theory, but have never actually done it. Using the progressive roadside app, I was given an ETA of 60 to 90 mins. The driver was at my car in 45 minutes. He had the tire changed in 5 minutes. He was polite and concerned. I was happy to be heading home. My tire is ruined but my day isn't. ​

Excellent experience. My service engine light came on. Ytook my car in. They ran diagnostics,!told…read moreme the problem. I made an appointment and they repaired the car. They also informed me of another problem. They didn't just tell me, THEY TOOK A VIDEO. The staff was knowledgeable and professional. This is my go to place for a honest mechanic. Thank you so much!!!!

Was having a/c trouble. Been to 3 different shops just to have it stop working again and again…read more Took it to E here at the truck doctor and he got it fixed. Very knowledgeable and fixed the problem the correct way instead of trying to just put a "band aid" on it. GREAT JOB!!!

I'm a mechanic there we is the real deal.we started from the bottom nw we hear.we do good quality…read morework.

I brought my trailer to Custom Spring & Trailer Repair at 2859 Farrisview Rd. in Memphis, TN, and I…read morecouldn't have been more impressed with Roger, his son, and everyone at the shop. My trailer had torsion axles, and Roger inspected them and told me honestly that one of the axles needed to be replaced because the threads were stripped. He explained that repairing it would be a liability, and rather than just taking my money, he gave me the tools and everything I needed to make the repair myself. The replacement axle would have taken about six weeks to get. I repaired it, but unfortunately the threads still wouldn't hold the proper torque. I ended up having another company weld the nut to the axle. I got about 10 minutes down the road before the other axle blew out the bearings. I immediately went back to Roger. It was Labor Day weekend and they were getting ready to close, but Roger again was honest that he couldn't repair that axle either. Instead of leaving me stranded, he recommended another shop and even made the axles for them to install. Unfortunately, that shop couldn't do the job Saturday morning because they didn't have a certified welder. I went back to Roger on Tuesday after the holiday, and just like he told me, they had me back on the road in about 5-6 hours. That's the kind of service you don't see every day. Roger and his son are honest, knowledgeable, friendly, and genuinely care about helping people. Roger could have easily tried to take on work that he knew wasn't right, but instead he told me the truth and helped me find a solution. I would highly recommend Custom Spring & Trailer Repair to anyone who needs trailer repairs or axle work. Roger knows his business, and I was also told that he makes axles for trailer shops throughout Western Tennessee and Eastern Arkansas -- which says a lot about the quality and experience behind his work. Thank you, Roger, your son, and everyone at Custom Spring & Trailer Repair for taking care of me and getting me back on the road! If you need trailer or axle work in the Memphis area, definitely give them a chance.

I just had the rear leaf springs repaired on my 1965 Ford Falcon. The team here was super…read moreprofessional and super polite. Good customer service is hard to find these days and these folks were wonderful. They told me the job would take two days and they finished on one exceeding my expectations.