This past summer, we had a section of our roof replaced. The job was done quickly and cleanly with…read morelots of communication and just plain old professionalism. -- At the same time, we had some work done on our laundry. This involved a vent pipe being run through the roof. -- This winter we had some leaking that looked like ice dams. We called Golden Group and they sent some people over. They quickly diagnosed the problem as something about the gasket around the new vent pipe (not ice dams, yay!). The problem wasn't caused by them, but they fixed it anyway. -- The bottom line is: good quality, speed, clean, professional, and excellent cuatomer service.

Excellent experience. Highly professional from the very first interaction. John was my main point…read moreof contact. Excellent service. They were not the cheapest quote, but they were the most thorough and well-thought out. Scheduling, payment and installation all went like clockwork. Exceptional crew, highly efficient and professional, cleaned up well. Excellent communication throughout. Got a beautiful new roof that I'm very happy with. Highly recommend without reservation.

Believe the reviews, Isaksen is phenomenal! After conversations with 8 different solar installers…read moreIsaksen stood high above them all across the board. I was immediately connected to a human vs. an AI bot and have been guided through the process by the entire way. Randi had been my trusted guide and has been incredibly transparent the entire way. From the honest sales, pricing, and "human-centered" payment structure their approach to sales and support truly sets them apart. My install was smoother than I could've imagined and the install crew was informative, honest, and methodical in their set-up and clean-up. Deepest thanks to Cody, Jay, Mike, and Sean for getting us set up and running. Highly highly recommend and would work with them again.

Got one reply. Wrote back and never heard from them again. Project is a small and easy one…read more Guess it was not worth it to them. Would have been nice to have been told that instead of being ghosted.

I was very pleased with the service we had today. Don was very nice, Knowledge and extremely…read morehelpful. this was our first time using them and I can honestly say we will continue to use their services Going forward. Great company

I had called Brightstar Solar to my home it investigate an issue with what I felt were under…read moreproducing panels. They came out and confirmed the issue. They also spent the time to teach me about the different components of my system, and fixed my problem. I bought my house with the panels already installed, so I did not know what my base line should be​. After Brightstar came out, I am producing more solar that before. Would absolutely recommend them.

I hope your system never needs a warranty service. impossible to get a human on the phone and wait…read moretimes are apparently 10-12 weeks once someone deems it worth it to respond to emails. there goes this year's peak production. you might be better going somewhere else.

We had a Sunbug system installed in 2019, and until this year I would have rated them 4-5 stars…read more The system was a good value and the sales and installation process back in 2019 were positive. But in January we noticed that one of the panels wasn't producing. We contacted Sunbug's service department, who did some remote diagnostics and hypothesized that the issue was caused by a faulty optimizer. They said it would be a few weeks before they could visit to perform the service, so we anticipated seeing them in February or March. After 6 weeks of radio silence, we followed up and were told they had us scheduled for April 14. The day the service was scheduled, we were informed that another job was taking too long and they would have to reschedule for the following week. After a few more weeks of silence, we followed up again. This inquiry was ignored, so 10 days later we followed up again. This time they said there was no update -- they were just too busy to do the work or provide updates. I had asked if they could recommend a partner that might have more capacity to service and was told no but that I was welcome to shop around. I am sure demand for solar is very high and qualified technicians are hard to come by, but I can't think of another situation that has taken approximately 6 months (and counting) to resolve after an initial estimate of "weeks." And the lack of information and tone of annoyance at my monthly inquiries has been discouraging. I wish I could still recommend Sunbug, but I would caution that, at least as of this review, they seem overwhelmed and out of ideas for adding service capacity or communicating accurately about their ability to service their systems. Having operated a business during periods of peak demand and service disruptions, I can't overstate the value of proactive communication about the cause of an issue, the plan for improving the situation, and guidance about what to expect when. Silence and "Sorry, no update, feel free to look elsewhere," do not inspire confidence. We are actively seeking help from other service providers, but it looks like we are going to be stuck with a non-producing panel during the peak production season.

The entire experience with NECE was fantastic, from the initial sales discussions with the owner,…read moreMark, to the communication with the office team and the actual installation. Mark has a highly technical sales approach and truly knows his stuff. Among all my interactions with other companies, Mark was the most honest and knowledgeable. On installation day, they exceeded expectations by going above and beyond, spending almost the entire day exploring all possibilities to find a way to wire the panels through the roof, down the walls, and into the basement so that no conduit would be visible on the exterior - much appreciated!

Mark Durrenberger and the New England Clean Energy Team are fantastic. They did a great install…read more Super professional. Easy to work with. Could not ask for more. Will be recommending NECE to all of our friends and family.

Thank you ComfortMax for all the work you did. For some…read moreyears my company did not have an efficient air conditioning and heating system, and now we finally have a super effective system, bringing much more comfort to our customers. The price is amazing for the quality of the service. And what's more, I got a 10k rebate at the end of the service. I LOVED it and I recommend ComfortMax to everyone

I'm very happy with the work done at my house! They were professional and completed everything…read morewithin 2 days. My property was left clean and my splitters work perfectly!

Critical Mass Solar is a superb business to do business with. I was fortune to find this solar…read morecompany to do an add on of solar panels on my roof. I can say that this solar company is a very efficient company and does a superb job with installing solar panels and cleaning up after the work has been finished. it is my opinion that Critical Solar has some top notch installers. The electrician is a professional when it comes to running electrical wiring for the solar system - he does a nice, neat and clean job that has a very nice appearance when you look up at the solar panels. I highly recommend Critical Mass Solar to anyone that is wanting to install solar panels on your house or add on solar panel to a system that is already on your roof. When it comes to payments - he takes one payment when the job is totally completed and up running like it is supposed to, other words, he asked to be paid in full when the job is completed. I found Critical Mass Solar employees to be very courteous, polite, and very caring about the owners property. This is truly a 10 star company 360 degrees to do business with here in Central Massachusetts. George

Critical Mass Solar has been wonderful to work with. From the initial planning and applying for…read morefinancing through installation and working with Unitil, they've been there every step of the way, including getting quotes for removal of some trees to maximize production. I can't praise them enough for their great customer service. If you're looking to go solar, call Critical Mass.