This past summer, we had a section of our roof replaced. The job was done quickly and cleanly with…read morelots of communication and just plain old professionalism. -- At the same time, we had some work done on our laundry. This involved a vent pipe being run through the roof. -- This winter we had some leaking that looked like ice dams. We called Golden Group and they sent some people over. They quickly diagnosed the problem as something about the gasket around the new vent pipe (not ice dams, yay!). The problem wasn't caused by them, but they fixed it anyway. -- The bottom line is: good quality, speed, clean, professional, and excellent cuatomer service.

Excellent experience. Highly professional from the very first interaction. John was my main point…read moreof contact. Excellent service. They were not the cheapest quote, but they were the most thorough and well-thought out. Scheduling, payment and installation all went like clockwork. Exceptional crew, highly efficient and professional, cleaned up well. Excellent communication throughout. Got a beautiful new roof that I'm very happy with. Highly recommend without reservation.

I was very pleased with the service we had today. Don was very nice, Knowledge and extremely…read morehelpful. this was our first time using them and I can honestly say we will continue to use their services Going forward. Great company

I had called Brightstar Solar to my home it investigate an issue with what I felt were under…read moreproducing panels. They came out and confirmed the issue. They also spent the time to teach me about the different components of my system, and fixed my problem. I bought my house with the panels already installed, so I did not know what my base line should be​. After Brightstar came out, I am producing more solar that before. Would absolutely recommend them.

The entire experience with NECE was fantastic, from the initial sales discussions with the owner,…read moreMark, to the communication with the office team and the actual installation. Mark has a highly technical sales approach and truly knows his stuff. Among all my interactions with other companies, Mark was the most honest and knowledgeable. On installation day, they exceeded expectations by going above and beyond, spending almost the entire day exploring all possibilities to find a way to wire the panels through the roof, down the walls, and into the basement so that no conduit would be visible on the exterior - much appreciated!

Mark Durrenberger and the New England Clean Energy Team are fantastic. They did a great install…read more Super professional. Easy to work with. Could not ask for more. Will be recommending NECE to all of our friends and family.

I hired Great Sky Solar (GSS) to do an install on my home a few years back, and had one of the best…read moreexperiences with a company ever. From the very beginning, with initial outreach, to the installation, to the system start-up, and to follow up requests, everything was AMAZING. First off, the initial consultation and discussion of the possibilities was exactly how every experience should be. There was no pressure whatsoever, and everything was explained clearly. The representative was super knowledgeable, and responded to all questions quickly. I had a quote within a day of the visit, and phone calls/e-mails with questions were answered promptly. From a price perspective, Great Sky was extremely competitive, something that I honestly did not expect based on everything the company offered. Once the contract was signed, GSS did a fantastic job working with me and the banks, Eversource, and MassSave to make the paperwork process a breeze. During the installation, I continued to be impressed by the GSS folks. Everyone showed up on time, were respectful of my property, and cleaned up at the end as if they were never there- Something that is relatively rare when it comes to construction crews. When I unfortunately did run into issues with my PV system (nothing related to anything GSS did), they were just as impressive with assisting in getting a resolution each time. They communicated with the appropriate parties, including equipment manufacturers, and the State reporting agency, and got my system back up quickly. Overall, I have not one bad thing to say about Great Sky, and it is the only company I recommend to friends and family when they tell me they are considered installing solar panels. Good them a call, you will be glad you did!

Our experience working with Great Sky Solar was exceptional. Every person we dealt with, from our…read moreinitial contact through the installation crew, was kind, communicative, informative, professional, and excellent at their job. The company talks about being invested in the customer experience, and they do everything they can to make things as transparent and seamless as possible. They manage every step of a complicated process that includes design details, permitting, dealing with the electric utility and lots of paperwork. Their products are top of the line and their prices are very competitive (after having researched 5 other companies). We are so happy with our 16-panel array and very enthusiastically recommend Great Sky Solar.

I hope your system never needs a warranty service. impossible to get a human on the phone and wait…read moretimes are apparently 10-12 weeks once someone deems it worth it to respond to emails. there goes this year's peak production. you might be better going somewhere else.

We had a Sunbug system installed in 2019, and until this year I would have rated them 4-5 stars…read more The system was a good value and the sales and installation process back in 2019 were positive. But in January we noticed that one of the panels wasn't producing. We contacted Sunbug's service department, who did some remote diagnostics and hypothesized that the issue was caused by a faulty optimizer. They said it would be a few weeks before they could visit to perform the service, so we anticipated seeing them in February or March. After 6 weeks of radio silence, we followed up and were told they had us scheduled for April 14. The day the service was scheduled, we were informed that another job was taking too long and they would have to reschedule for the following week. After a few more weeks of silence, we followed up again. This inquiry was ignored, so 10 days later we followed up again. This time they said there was no update -- they were just too busy to do the work or provide updates. I had asked if they could recommend a partner that might have more capacity to service and was told no but that I was welcome to shop around. I am sure demand for solar is very high and qualified technicians are hard to come by, but I can't think of another situation that has taken approximately 6 months (and counting) to resolve after an initial estimate of "weeks." And the lack of information and tone of annoyance at my monthly inquiries has been discouraging. I wish I could still recommend Sunbug, but I would caution that, at least as of this review, they seem overwhelmed and out of ideas for adding service capacity or communicating accurately about their ability to service their systems. Having operated a business during periods of peak demand and service disruptions, I can't overstate the value of proactive communication about the cause of an issue, the plan for improving the situation, and guidance about what to expect when. Silence and "Sorry, no update, feel free to look elsewhere," do not inspire confidence. We are actively seeking help from other service providers, but it looks like we are going to be stuck with a non-producing panel during the peak production season.

Airco installed our heat pump system, and we had an excellent experience. Joe was extremely helpful…read moreduring the decision-making process. He gave clear options, answered questions promptly, and explained everything in detail. Once installation began, the team worked hard and stayed professional throughout. Steve was especially great about answering technical questions. Most importantly, the system performed flawlessly through the extremely cold and snowy winter. No breakdowns, no short cycling, and it kept our home consistently warm. Highly recommend.

I was more than delighted with the service, which was to install a heat pump…read more One thing that impressed me was when I emailed a question they responded almost immediately, and with the and answer that was not only correct and reliable but also useful.

If you want a home project done right, with zero stress and absolute perfection, Elite Contractors…read moreLLC is the only team you need. Kevin and his crew recently remodeled our half bath here in Ashland, and the experience was flawless from start to finish. Kevin was incredibly responsive right from our first contact and provided the best quote by far. He made the entire process seamless by letting me choose exactly what I wanted for the design while he took care of all the purchasing. He refused to compromise on quality and ensured every detail of the work was executed at the highest possible level. You can tell they care deeply about their clients. It truly feels like a great family operation--his dad even helped gather and deliver the materials, and Kevin personally came by to check on the progress and make sure we were completely happy with the results. On top of the beautiful craftsmanship, his crew was top-notch. They were respectful of our home, cleaned up impeccably, and ensured every bit of trash was taken out before they left. I cannot recommend Elite Contractors and fantastic crew highly enough!

Did my siding and roof with Elite Contractors LLC. I was extremely pleased with the high level of…read moreprofessionalism and above and beyond service! Very high quality work, done in timely manner and very competitive with pricing! Could not have asked for a better experience, go see these guys for any and all home improvement needs!! 10 out of 10