Disclaimer: This is a review on only the walkthrough, customer service, and rapport that was…read moreestablished with Rayah Solar. Although I ultimately decided to go down another route, the experience and overall help and constant communication was superb. Brad was a phenomenal representative and gave us good clarity and transparency as to what to expect and how things would proceed. He was with us ever step of the way when it came to adjustments, quotes, time frames, and just an overall amazing source of information. So, if you are new to solar energy and want a trustworthy company that can at the least walk you through the benefits, costs, and potential (very few) drawbacks to solar energy, Rayah Solar is just for you!

We have had a great experience so far with Rayah. When looking at solar options, they were able to…read moreprovide the best price for the same number of panels as other quotes. After meeting with a sales manager we were put in contact with our own project manager (AliYah) who was responsive and communicative. The install went very smoothly. They were great with COVID precautions, professional, clean, and respectful. When installing the final panel was cracked. They were able to have someone bring up a replacement same day as to not delay the project. Also they stayed late to ensure the project got done on the final day (lost one day due to weather initially). Would recommend this company (and already have!).

I can recommend Elios Electric. They are awesome, friendly, organized and very knowledgeable. They…read morereally know what they are doing and do it well. Will definitely use their expertise and work again.

I would highly recommend Elios Electric! They were extremely responsive, did really solid work, and…read morewere also just super friendly. Would definitely work with again and will refer friends as well!

As someone previously in the home energy and sustainability field, I get asked often about our heat…read morepumps and I am constantly telling people to avoid this company. NE Ductless installed our heat pumps in 2021 and it's been one problem after another. Our air handler was faulty from the beginning and needed to be replaced immediately, they were not responsive to requests to inspect the system two years later and troubleshoot why it wasn't able to keep up in the winter months, and we subsequently had a subpar service visit from them. I knew I was really done with them when I identified that they used a product in my install that is prone to corrosion and refrigerant leaks, and they refused to do anything unless/until a leak occurs. Now, I've had a major leak into my bedroom from the air handler and it was discovered that there were several things NE Ductless did incorrectly during the install that caused the leak (including an improper joint transition in the drainage line that was kinked and caused the system to back up, drainage parts that hadn't been installed, and a drain pan that was noticeably pitched instead of level as it should have been). The company who came to fix it was really shocked at how poor of an installation it was, and of course these things were not noticed when they came for service less than 2 years prior. When I let NE Ductless know, I got a defensive email back. This company does not stand by its work and its customer service is atrocious. Run, don't walk.

I rarely leave negative reviews, but this experience warrants one so others can make an informed…read moredecision. Boston Standard sold and installed a brand-new heat pump HVAC system for my home, representing that it was properly sized and appropriate for the unit. The installation itself appeared to go smoothly, and cooling worked as expected through the summer and fall. However, once winter temperatures arrived, the system failed to perform. For 16 consecutive days, my family was unable to get our home above 63°F, despite repeated assurances that the issue had been resolved. Our infants slept in sweatshirts and we relied on space heaters during that period. Over those 16 days, Boston Standard made five separate service visits, each time diagnosing a different root cause: - First guy reset the system then told me it was working like normal - Then, second guy diagnosed an electrical/wiring issue and said that was fixed - Third visit was improper airflow causing the gas to blow out - Fourth was faulty sensors and a replacement control board - Finally, they resolved after troubleshooting live with the manufacturers support where they had to rig the control board wiring in a confusing way  Throughout this process, communication was inconsistent. At various points I was told parts were needed, then that they were not. I was repeatedly told the system was "fixed" when it clearly was not. Escalation was difficult, and it took multiple attempts over several days to reach a service manager Joe Trainito. The most troubling part is not that there was an issue, but that Boston Standard did not fully understand how to install or configure the system they sold me. From a homeowner's perspective, it felt like troubleshooting & training was being done live on my house, at my family's expense. Several people at the company acknowledged that they were having widespread issues with these new installs. When I asked what they would do to make this right, the primary offer was a 10% warranty extension, which was not meaningful after a prolonged failure. A request for a partial refund was met with an offer of $1,000, less than 4% of the total project cost, despite the system being unusable for heat for a significant portion of the winter. This was a full, ground-up HVAC replacement that should have been correctly designed, installed, and supported in the first place. Unfortunately, the experience fell far short of that standard. I cannot recommend Boston Standard based on reliability, execution, or post-installation support and will not be using them again.

Harland Electric came over to install a Chargepoint charger in my garage. My panel was nearly…read morefull, but they re-arranged a couple circuits to make the new 40-amp circuit fit. Harland's crew worked quickly, navigated some tight spaces in my basement, and had the circuit, run and charger complete in two hours. They were professional and communicative the entire time. I highly recommend Harland Electric!

I had some not insignificant work done by Harland on a couple of occassions. On both occasions Mr…read moreHarland had to come and fix the initial work. Harland had a great reputation, that's why I gave it a second chance. But on the second occasion, I had the fire department and town inspector at my house to tell me what was wrong. It was a double feed. The electrician came back, swore the inspector was wrong. Disabled a 3-way swtich to remedy the problem. I find later that it was in fact a double feed issue as a switch the previously had nothing to do with the problem lighting had been wired in causing the issue. I do think that the Harland brothers are good electricians and earned their repulation. But I wouldn't recommend their employees.

So many ways to begin this review but I'll summarize by saying with AJ, it's personal…read more This is a major investment for anyone and for many, entering an industry where there is so much conflicting or competing information on the web is daunting. From the very first interaction to the system getting switched on, he was there every step of the way. My project ended up not being the easiest however, I could tell throughout he never took his focus away and did everything possible to help support me whether it was with the utility, understanding options, permits, paperwork etc. I never felt out of my depth and knew I had his guidance at each milestone. Couldn't be happier with the final product and who I chose originally. Will definitely be working with AJ again.

AJ and his team were amazing. Not only did they have a no-pressure sales technique, they also…read moreprovided timely response, worked around my schedule, and professional workmanship. They also provided references on request. I will recommend Future Energy Solar to all of my friends. Thank you Future Energy for everything.

I chose Thermoil for an outdoor installation through the Mass Save rebate program and had a great…read moreexperience. The technicians were professional, always on time, and kept everything extremely neat and clean. Anytime I had a question, they took the time to explain things clearly and made the process easy to understand. They stayed on schedule from start to finish, which made the project smooth and stress-free. My wife works from home, and the team was very respectful and kept noise to a minimum so she could continue working without interruption. Overall, an excellent experience and definitely a five-star company. The office staff was also fantastic and very helpful with the loan process and paperwork.

This is a follow-up from my review of ThermOil of Watertown, MA on December 11, 2025…read more ThermOil called me on Saturday March 14, 2026 at 4:09pm from their number of 617-926-0779 and left me a voicemail to call them back to talk which I returned their call. They asked or should I say they told me to me to remove my review of them from yelp because it was bad for their company. I said "Why"?, that's my review of what I went through with dealing with you. The individual told me that he knows my next door neighbor and that we met, he was referring to a party that my neighbor had and had most of her colombian friends over. I responded "What does that have to do with anything"? He went on to say that I said my water heater was not leaking or broken so I told him that I was making a customer call for service and you people never, ever returned my calls. He told me they were busy with "No Heat calls" and I said every company was busy in Massachusetts and I am not talking about the service staff out in the field, I'm talking about the office staff not returning my many calls to them. He told me that they were busy too! I told him that they were too busy to call a customer back? He asked me again to remove my review of them which I responded "NO" it's my honest review of what I went through with ThermOil and told him about my awesome service dealing with 128 Plumbing and Heating in Wakefield, MA. And I went on to tell him that this phone call to me is only going to make a worse review of ThermOil. He responded "So you are not going to remove your review of our company" and I told him again "NO" and he hung up. Well, if I get a knock on my door and some guys from ThermOil tell me they are here to change my mind about my review of their company, I will let you know, lol. This is not Colombia and what tactics they do down in that country do not work well here in the USA. And you know if he said to me that they would do a free service to make it up, things would be different but he stuck to his intimidation tactic. Oh well, they "Live and Learn" in this day and age.

With the caveat that it's difficult to schedule time with them (because they're so busy), I'd…read morehighly recommend Puccio Electric. I had a challenging wiring problem (undetectable via instrumentation due to metal in walls) that my first electrician refused to fix, but Puccio was able to resolve (although it took two visits). While at my home, I also had them address some minor issues (e.g., 1 outlet replaced, 1 junction upgraded to light switch) in addition to the main wiring problem. The team was friendly, professional and cleaned up after. They told me up front what their hourly rate was and warned me in advance what the total cost might be. The final bill reflected that rate/estimate (and minimal materials cost with expected hours) so I feel they are very honest. As other reviewers have mentioned, they are expensive (initial visit / 1st hour is about 300$, but less after that), but I can tell you that a good electrician is very hard to find and they are worth it. If you have an urgent problem or are on a tight budget, you may wish to look elsewhere, but if you want excellent electricians and are patient, use Puccio.

Great business to work with. Very clear communication, and can work with you to get the right…read moreservice done. Puccio Electric installed an electric range for me, and saved me a ton of money by realizing that I didn't need a full electric service upgrade. They recommended a less involved job of just wiring in an extra electrical socket for the new range. Special shout out to Tony for the helpful frog. I owe them my future business and will be calling them again.

I give them five stars. From Nick the salesperson and the group 4 installation team. They were…read morecontracted to install my solar panels for Trinity Solar Company. They showed up on time in the morning and finished the job in a timely manner. Very pleasant staff explained the whole process. They went above and beyond to locate boxes and conduit in inconspicuous locations. Can't say enough. Thanks team 4.

I can no longer recommend Boston Solar. The company was acquired, the founding team is gone, and…read morethey are no longer committed to customer service. I recommend going with a different installer.