My Solar PV system had been operating for a little over 10 years when my power inverter appeared to have failed. My system installer, Astrum Solar, got out of the residential solar business, and although they did honor their 10 year warranty contract, it expired before my system failed. I'm now what is referred to as a "Solar Orphan". What was I to do? So I searched the internet and found others in my predicament. Not many Installers are willing to take on Solar Orphans. While searching I came across positive reviews for New England Clean Energy (NECE) who services orphaned systems. I gave them a call. They responded promptly to emails and texts. They were extremely helpful and were willing to repair my system, and deal with SolarEdge, the power inverter manufacturer. My inverter was still under warranty so I arranged to have the replacement delivered to my house. NECE arranged with SolarEdge to be the new service provider and got my SolarEdge account switched over. When the new inverter arrived, NECE set up an appointment and sent a technician to test my system and install the inverter. The technician arrived on time (can you believe it!), was friendly, courteous, and very competent. He ran into some difficulties between the old and new versions of the SolarEdge inverter but quickly solved the issues. Within an hour, the new inverter was mounted on my house in place of the old, it was communicating with all the optimizers and solar panels, and I was back in production. An hour after that I could see my solar panels and production rates via the SolarEdge app. This demonstrated how savvy the technician was and the overall competence of NECE. Another tidbit: once I called NECE and I couldn't get through. A few minutes later I receive a text message asking what's up. I hadn't even left a callback message! Even a week after the repair they helped me locate a reputable and helpful Aggregator so that I can once again collect RECs (Renewable Energy Credits). Clearly, NECE is exceptional, and I told them so. You don't' often get that kind of customer experience. That's why I highly recommend them. And if my experience is any measure, I'm quite sure NECE's full installations are just as good. In a way, I wish I had selected NECE as my original installer. read more

There are many excellent solar energy companies out there. For us though, New England Clean Energy is the best of the best. We chose them for three main reasons: 1. Personal recommendation. Online reviews help to narrow down the list of candidates, but a personal recommendation goes even farther. An engineer friend of ours recommended them based on his own experience. 2. Fewer solar panels. New England Clean Energy offers higher wattage panels, so fewer were needed to cover our energy consumption. 3. Hidden electrical conduits. We've seen other solar installations where unsightly conduits and the Enphase box are visible from the street. New England Clean Energy came up with a solution that hid them all, resulting in a much cleaner look. The staff at New England Clean Energy are outstanding. Whether it's sales, project management, installation or admin, they all are knowledgeable, courteous and professional. For all of these reasons, we highly recommend New England Clean Energy for your solar project. read more

I was very impressed with the people and entire process from sales through installation. The sales person was extremely knowledgeable about how to design the system and also educate me on how it works. He was very responsive to my many questions I had throughout the entire process. The installation team was probably the best experience I've ever had with a contractor. They accommodated my requests to make some adjustments on how the brackets were to be installed and were also always responsive to phone calls and emails. Not once did I wait for them to get back to me. They also installed some monitoring equipment for me, twice! No charge. They were very friendly, organized, and knew exactly what they were doing. I highly recommend New England Clean Energy. read more

Going solar had been on our mind for a long time and so we did quite a bid of legwork ahead of time. We considered a few local companies, but finally settled with NE Clean Energy and never regretted it. Their service has been outstanding in every way. All of our questions were always answered quickly and thoroughly. They took care of everything and got our system up and running in record time. All the people we got to interact with were super nice and caring. Even with a lot of grey and rainy days since the beginning of the spring, we have seen our electric bills drop drastically! And with the tax break, we expect to recover our initial investment even faster than anticipated. Great job NE Clean Energy and thank you. read more

New England Clean Energy Clean, courteous, hard working and meticulous are only a few ways to describe installation crew that professionally installed my families PV solar system on our home. My wife and I were hesitant to make such a drastic change and investment to our home but New England Clean Energy made it a pressure free experience and we have been ecstatic with our decision. We met with over a dozen solar companies and many proved they would not be able to meet our high standards. From Mark in sales to the site supervisor JJ, New England Clean Energy proved they were right choice and delivered as promised! read more

I obtained pricing from 5 different solar companies. New England Clean Energy (NECE) was the only company without the high pressure sales or the insulting "Used Car Salesman" pitch. NECE personnel was positive, professional and supportive during the sales phase, installation and all of the way through the system start-up transition. I installed the All-Black SunPower panels and have been receiving compliments on the aesthetics of the panels. And I've been enjoying the amount of kilowatt hours the SunPower panels generate. Also, NECE warranty was the best out of the 5 solar companies I evaluated. read more

New England Clean Energy was great to work with. I received prompt responses to all of my many questions. They were very flexible able what equipment I wanted, and how I wanted it installed. Even though I was only having a small system installed, I felt I got as much attention as if it were a huge contract. The installation was very fast and the crew was great. From start to finish this was a pain and stress-free experience. read more

When our inverter failed (after ten years) they notified us of the failure promptly and came out and replaced it with a free new inverter. Our only cost was for The Technician to come out and install the new unit - (less than $200). System is now up and running again and back to pumping out the usual amount of energy (we average about 500kWH / month). Appreciate their prompt and efficient service. read more

Just completed the install of 29 panels and very much enjoyed the experience. The team was fantastic from the first day to the last. The project lead was super responsive, knowledgeable and went above and beyond with any request I would have around the project. New England Clean Energy did an amazing job installing our solar system, I would highly recommend Mark and his team. read more

NECE just finished a large 20kWh dual array system with REC panels, enphase inverters and FranklinWH backup for us. They did an amazing job. Folks that helped us design the solution were great and the installation process was flawless. The system is outperforming our expectations and we are extremely happy we chose to work with NECE. I highly recommend this integrator. read more

We bought solar panels through New England Clean Energy this past summer, and they made the process so easy and transparent. We got quotes from NECE and one other company, and found NECE's prices to be much more affordable. Their service - from installation to paperwork to financing to billing - was exceptional at every stage. I can't recommend them highly enough. read more

An outstanding company. Did a great job, courteous, informative and great service. $10,000 cheaper than the other quote. I talked to 4 companies and this was the best of the bunch. It's great that they are local and I am supporting a local company instead of someone coming in from the outside. read more

From the first visit to starting the system the team from New England Clean Energy were fantastic! We couldn't have picked better. They were organized, thorough, and all were personable as can be. We highly recommend not only going Solar, but also going Solar with NECE!! read more

I highly recommend New England Clean Energy for solar panel installations. Job was done on schedule and within budget. They provided timely updates, explained what they were doing, and told me what I had to do to turn on the system. read more

New England Clean Energy installed my panels nearly 7 years ago and I've reduced my annual usage from 9,340 kWh to 930 kWh! Not one problem in 7 years. The professionalism of their crew was extremely good. I highly recommend them. read more

New Englsnd Clean Energy not only helps me use solar for energy, that is extremely responsive and helpful when I have a question or I need a problem solved. I'm so grateful New England Clean Energy. read more

All aspects of dealing with New England Clean Energy has been top notch professional done right. Installation was no exception. We are very pleased. Installed 26 panels in one day. read more

New England Clean Energy always has been prompt, professional, and thorough - from the solar panel installation years ago till tiday in their service. Great company, great people. read more

They did a great job. Scheduling & setup was easy, the installation went smoothly and we've had an easy time (and no electric bills) in the year we've had our panels up. read more