Had recall work done here, tailgate would pop open while driving down the road is what the recall…read moresaid. I never had an issue before the recall. Recently was driving the vehicle at 5 mph making a turn and the tailgate popped open and was damaged. The tailgate hit my trailer jack. Went to the dealer after this happened and was told to call Ram Customer Care. I did so and they asked if the dealership had inspected the tailgate. I said no and they asked why not. Went back to the dealer and they flat refused to inspect it and said the manager would call me. That never happened but they talked to Ram Customer care and told them the recall work was done and done correctly. How would you know without inspection?! Long story short T&R collision fixed the damage to the tailgate and fixed the botched tailgate recall and adjustment. I have the typical hemi exhaust leak as well as a couple maintenance items that I was going to have the dealer do but since they let me know how they do business I will be going else wear for the maintenance and repairs needed. They are obviously perfect the first time whether or not the work holds up. Funny how I never had an issue with the tailgate until they touched it for the recall. So now I just call the FTC and NHTSA and let them deal with this situation. Then pursue further legal action. May decide to park across the street with a big sign to warn the public or the poor business practices of this dealership and its staff. Would have been way better to come inspect my vehicle for both of us. Definitely going to pursue this issue further even if it costs me some dollars to do so.....

My fiance and I are out here for his construction work. We dropped our truck off for service…read morebecause it kept overheating. It ended up needing a new radiator and water pump. We knew it was leaking coolant when we dropped it off. We were told 2-3 days for parts and it would be fixed the same day the parts got in because they knew we needed the truck to go home and he needed it for work. We ended up being stranded in kingman for the weekend. The service advisor was rude to my fiance because we kept calling for updates. The dealership we bought it at was supposed to pay for the repairs since we've had the truck less than 30 days. We got the call Friday saying it was gonna be done. My fiance went to pick it up after work Friday and was told he couldn't have it because it wasn't paid and they needed to test drive it again. We know the service manager personally at the dealership we bought it at. We called him and he said it was paid at 1 that day. My fiance went in at 4 so I was skeptical of which dealership was lying so I texted the owner of our dealership and he confirmed it with accounting that it was paid. Monday my fiance called and they were saying it's still not paid even though we knew it was. Finally they sent someone Tuesday to come get me at our hotel to pick it up since he was working. I get in the service dept and say I'm here to pick up my fiancés truck. The service advisor says "oh you got your own ride I just sent my guy to get you" with a rude tone. I let it go but customer service is a thing and you could be nicer since you made us pay $400 to be stuck in a hotel for the weekend since we couldn't go home. I get the keys and paperwork and go out to the truck. I walk around it and notice a puddle of coolant on the ground underneath it. I popped the hood and checked to see if I could see dripping anywhere. At this point we just wanted the truck back so we decided to keep it for a couple days and see if it leaks. Also they used over a quarter tank of gas which I think is a little overkill because it wouldn't take that long to overheat if it was still having issues. It hasn't completely overheated yet but we will test it when we drive home this weekend and I'll update. It got a little over normal temp when I drove back to the hotel but nothing super concerning like it was. If your vehicle has an issue I'd avoid this service dept and try to find somewhere else. The only nice thing was the courtesy vehicle that would come and pick you up. The guy who picked me up was super nice. I wish I got his name.

My transmission basically blew on the way into town, Tyler helped me out so much, literally saved…read moremy backside! Thank you so much Tyler you're a rockstar, bro!

Called about a tire for my canyon I purchased there none in stock really and then 300. On top of no…read moretire and had to order no thanks I will do business elsewhere and will not ever buy from Anderson again

Anderson Ford is awesome! Chris,McKenzie, Brett and Cameron made our buying experience the best…read moreever. They got us into a vehicle we love and is affordable. They all stayed late on a Friday to make it happen! We absolutely love our new Explorer! Thank you! We are definitely customers for life!

Was bullied and disrespected by Anderson ford Kingman automotive service advisor [not mentioning…read morename] "I had a business transaction there" on 04 27 2026. if i could give zero stars i would. this advisor was so rude that he wrote B--- S--- on the official paper work i had for his signature. KEEPING A RECORD OF SAME. FOR OUR COMPANY RECORDS.

Travis and Devon are literally the sweetest and the best!!! My wife and I went to go buy a car for…read morethe first time and I can't believe how easy it was. From the first interaction all the way towards the end, these two gave us a wonderful first time buyer experience. Helpful people through and through! Best of all we are in love with the car we got, no regrets! Thank you guys so much.

Went there to get our Kia Telluride shed of all the previous owners info and Tom Frank was very…read moreknowledgeable and got it cleared out and helped us put in our information instead as well as operate the navigation system. We were very happy their parts department also had all our floor mats in stock. The previous dealership we went out of our way to shop at didn't have them. They offered to order them, we were leaving town the next day so that wasn't an option. We will definitely go there for all our Kia needs from now own.

Wade was my salesman and I don't think I would buy from him again. The finance guy is a crook…read more ,talked me into a extended warranty for 4600.00 with tru warranty. Never used the warranty and still has a factory warranty and has a 1200 dollar penalty. When I brought this to wades attention he said they came highly recommended. Wade and the finance guy must be in co hoots together. Be careful of these 2 men

Dropped off my wife's truck today for an oil change, Ronnie asked if I wanted a tire rotation too,…read moreI said "might as well, they are due for it". My wife picked up the truck an hr later. when she got in it and started to drive away she heard a loud noise and never left the lot. She saw the exhaust pipe hanging down and rubbing the driver's side rear tire. She went inside then had the tech take a look. Without being told which exhaust pipe, he went right to where the issue was and said "it was like that and since we didn't do it we won't fix it". The girl at the service desk gave my wife an attitude. The girl said "we didn't touch your car". My wife said "yeah you did you rotated the tires". Then my wife was told, "it was like that when it was brought in, you can bring it back in the morning and have a diagnostics done on it". When My wife tried to say anything the girl would talk over her and talk down to her. The truck was perfectly fine with no issues or sounds & the exhaust pipe was not dangling down when Ronnie got the info from it. The tech raised the truck to do the tire rotations & would have noticed it then if it was brought in like that. On the paperwork he notated exhaust rattle. The exhaust pipe was resting on the top of the tire, the tech would have had to lift the pipe up in order to swap out the drivers side rear tire. It takes 2 minutes to tighten the ring clamp while it was on the lift. I think he bumped it off when switching the tires then tried to claim it was like that already. It took me 3 minutes to tighten it without a lift. The girl and the tech Zach Davis ignored my wife and talked down to her. Maybe it is because she is Filipina, As a Nurse my wife depends on her truck every day. She needed assistance on an issue that was caused by the tech. The girl who spoke with my wife treated her very poorly then closed up & locked the doors. We have trusted the service there and bought all of our vehicles from there since 1990. Never again

If you need a car see Devon he is by far the best salesman at the dealership and he will go above…read moreand beyond for you.

From the owner: Family owned and operated small town dealership. Skip the big city games and make buying a car easy…read moreand enjoyable! Always ask for The Right Price With Devon Price.

Hey, I got an idea, if you want return business ..... Don't steal/lose my air compressor and air…read moredown kit out of my jeep ($350.00) or maybe don't break my steering stabilizer ($200.00 fixed myself) while working on my tires. Oh and maybe put the oil filter on correctly so I don't leak oil all over my driveway and garage. For the love of god it was only an oil change. and oh yes, do not expect phone call when they are done ... It won't come. Complete incompetence. They did manage to get my BF Goodrich all terrains on the vehicle.... ($1400.00) ouch, Small miracles. Other than that .... Great Job! Won't be going back here.

Needed 4 new tires and they Took Good care of me In and out in a timely manner Thank you for the…read moreservice

I purchased my 2nd vehicle from here and the overall experience is amazing. Tha k you Shane for the…read moreexcellent customer service.

Kaelyn at Dream Machines repainted my 1954 Cadillac Eldorado, and did a decent job. A couple of…read moreyears after that a guy hit my 1992 Oldsmobile convertible, so I took it to Dream Machines for repair. The were not the cheapest, to say the least(!), but they agreed to work with my insurance company & said they had a couple of cars ahead of mine, so it might take a bit to get to it. Months later, they finally started restoration. At the same time my insurance company, Grundy, was dragging their feet & trying to weasel out of the agreed coverage policy that I'd been paying on for years (review to come about Grundy soon). After the Olds was finally finished, I was still awaiting payment from Grundy & actually had to employ the use of an attorney & threaten legal action to finally receive my check. At first Dream Machines said it was no problem, they'll just keep the car in the corner of their shop to wait for Grundy's payment. I was out of town about a month later, & received a call from a new shop manager who harassed me about getting payment. I reminded him that Dream Machines agreed to payment from my insurance company, which didn't seem to matter to him. When I returned home, I immediately went to Dream Machines to let them know in person that I'd heard from Grundy and they agreed to pay forthwith. I was "greeted" by Dunton who informed me that my car would be released when I pay an EXTRA $1000.00 over the price that Dream Machines quoted to Grundy and me. I replied that Dream Machines, Grundy and myself all agreed upon the price generated by Dream Machines and I wouldn't pay a penny more. Dunton said his, "labor & supply costs increased", and that I would, "be the one to cover the costs, or the Olds won't be released." I replied that there is a word for that type of practice & it's called extortion. Naturally I was never shown any paperwork to substantiate his assertions. I once again employed the same attorney to contact Dream Machines in order to get them to release the car for the price agreed upon with Grundy and myself. After contact with my attorney, they did release the car for the agreed upon price, and the new manager even tendered an apology. When I received the car and inspected it, there were sections of, "orange peel" & what I determined was a substandard job. I went ahead and accepted the car just to get it away from Dream Machines. Needless to say after the thousands upon thousands that I've spent there then to be treated this way, I have never taken another one of my collector cars back to Dream Machines, nor will I.