Excellent service. Professional, experienced, efficient and honest from start to finish. They…read morefixed my vehicle in 2-3 days what the dealership was unable to do in over 3 years. My vehicle had always been serviced by the dealership since purchased and I had been happy with them until about 2-3 years ago. After 3 years of total frustration with the dealership I finally took my 2007 Santa Fe to Holden's. So glad I did! Christian and the mechanics jumped in to trace the check engine codes dealing with the throttle assembly/sensor, identified the source there, and the long crank to start issue (fuel pump). They replaced the necessary parts and fixed all my issues. And they kept me apprised of their ongoing efforts and estimated costs along the way to solve the 3-year puzzle. They also worked hard to get it back to me before the 4th of July weekend. What a relief. BTW-I am almost 74 years old and Holden's never gave me the feeling they were trying to take advantage of an older lady. I found just the opposite. They wanted to know the entire history and they listened to me list the issues that had been occurring and made notes in my file. For about 3 days of labor tracing the elusive engine codes, parts and repair it cost me $930.87. Worth every single penny! And when it was ready they sent an Uber to pick me up on their dime. Impressive. When I paid my bill Christian and the mechanic (sorry I didn't get his name) were excited and proud to show me pictures and explain what they found and how it was repaired. Now I have my dependable transportation back and the confidence that it isn't going to fall apart on me like the dealership was attempting to make me believe. I believe we had 2 separate motivations at play; a dealership trying to scare/frustrate me to the point of buying a new car or Holden's honestly wanting to find the problem, repair it and return my dependable Santa Fe to me. I highly recommend Holden's Auto Service to anyone looking for honest, dependable and experienced auto mechanics and service. They actually care.

I truly don't understand all the amazing reviews, we literally chose Holden's based on all the…read moregreat reviews, unfortunately my aunt did not have a great experience. She made an appointment for 8:30am to have them to check a bumping noise and service her air conditioning. They did offer her use of the shuttle, but after more than an hour they ended up having to call her an Uber, which I do think is very nice, but quite honestly with what was done to her car that really shouldn't have been necessary. They determined what the noise was and changed the cabin air filter, this took until about 11:30 am. Now I'm not a mechanic, but I have changed a cabin air filter, takes no more than five minutes....tops. They charged her $43.51 for the filter, which is ridiculous, they also charged $49.75 for labor, I can chalk the labor up to all the other things they checked, but that price for the filter is an absolute rip off. My aunt said there was a rattling noise coming from the passenger side after she picked up her car, I said it may be something from the filter replacement, she's 73 years old and didn't realize that the filter was accessed through the glove box. I opened the glove box, mainly because I wanted to see this gold plated $43 dollar filter, first thing I see is that the damper is not attached to the inside compartment. I can't say that they broke it, but considering the plethora of pages they gave her with suggested repairs, you'd think they would have mentioned it...just sayin. I pulled the $43 filter, it's totally generic, made in China, no brand name listed on it at all, Motorcraft and STP average $25-$30, clearly they were just taking advantage of an older lady. My aunt has trouble standing as well as sitting in certain types of chairs, she asked several times about when her car would be ready, even after she had paid, she waited another 30 minutes, it was only after walking outside and seeing her car with the hood down and the keys in the ignition did she ask again for her car that they finally made an effort to bring it around for her. They determined the bumping noise to be the struts, she does also need tires, they wrote her up an estimate of $1099.97 for tires, installation, and all the other new tire crap. They also gave her an estimate for the struts and an alignment, the strut assembly and sway bar link with labor came to $1515.68, the alignment was $194.66. Thankfully she didn't have the time or the money to have those services completed today. After hearing about her experience and seeing all the estimates, I made her call Stockton Hill Tire, she now has an appointment with them next week to have struts, alignment, and tires for $1200. I understand that they may have been giving their estimate with "better" tires, but they gave her no options in their estimate, making her believe that was the best they could do. They may be nice and friendly, but it seems to me that its just the ole slight of hand, watch the right one so you don't see the left one in your wallet. Seniors beware.

We're new to the area and took my husband's Ram here. We dealt with Vinny, and Ron in the Service…read moreDepartment. Both were completely AMAZING!! Martin Swanty has gained new customers because of these guys' customer service! Thank you so much!!

Had recall work done here, tailgate would pop open while driving down the road is what the recall…read moresaid. I never had an issue before the recall. Recently was driving the vehicle at 5 mph making a turn and the tailgate popped open and was damaged. The tailgate hit my trailer jack. Went to the dealer after this happened and was told to call Ram Customer Care. I did so and they asked if the dealership had inspected the tailgate. I said no and they asked why not. Went back to the dealer and they flat refused to inspect it and said the manager would call me. That never happened but they talked to Ram Customer care and told them the recall work was done and done correctly. How would you know without inspection?! Long story short T&R collision fixed the damage to the tailgate and fixed the botched tailgate recall and adjustment. I have the typical hemi exhaust leak as well as a couple maintenance items that I was going to have the dealer do but since they let me know how they do business I will be going else wear for the maintenance and repairs needed. They are obviously perfect the first time whether or not the work holds up. Funny how I never had an issue with the tailgate until they touched it for the recall. So now I just call the FTC and NHTSA and let them deal with this situation. Then pursue further legal action. May decide to park across the street with a big sign to warn the public or the poor business practices of this dealership and its staff. Would have been way better to come inspect my vehicle for both of us. Definitely going to pursue this issue further even if it costs me some dollars to do so.....

Wade was my salesman and I don't think I would buy from him again. The finance guy is a crook…read more ,talked me into a extended warranty for 4600.00 with tru warranty. Never used the warranty and still has a factory warranty and has a 1200 dollar penalty. When I brought this to wades attention he said they came highly recommended. Wade and the finance guy must be in co hoots together. Be careful of these 2 men

Dropped off my wife's truck today for an oil change, Ronnie asked if I wanted a tire rotation too,…read moreI said "might as well, they are due for it". My wife picked up the truck an hr later. when she got in it and started to drive away she heard a loud noise and never left the lot. She saw the exhaust pipe hanging down and rubbing the driver's side rear tire. She went inside then had the tech take a look. Without being told which exhaust pipe, he went right to where the issue was and said "it was like that and since we didn't do it we won't fix it". The girl at the service desk gave my wife an attitude. The girl said "we didn't touch your car". My wife said "yeah you did you rotated the tires". Then my wife was told, "it was like that when it was brought in, you can bring it back in the morning and have a diagnostics done on it". When My wife tried to say anything the girl would talk over her and talk down to her. The truck was perfectly fine with no issues or sounds & the exhaust pipe was not dangling down when Ronnie got the info from it. The tech raised the truck to do the tire rotations & would have noticed it then if it was brought in like that. On the paperwork he notated exhaust rattle. The exhaust pipe was resting on the top of the tire, the tech would have had to lift the pipe up in order to swap out the drivers side rear tire. It takes 2 minutes to tighten the ring clamp while it was on the lift. I think he bumped it off when switching the tires then tried to claim it was like that already. It took me 3 minutes to tighten it without a lift. The girl and the tech Zach Davis ignored my wife and talked down to her. Maybe it is because she is Filipina, As a Nurse my wife depends on her truck every day. She needed assistance on an issue that was caused by the tech. The girl who spoke with my wife treated her very poorly then closed up & locked the doors. We have trusted the service there and bought all of our vehicles from there since 1990. Never again

Travis and Devon are literally the sweetest and the best!!! My wife and I went to go buy a car for…read morethe first time and I can't believe how easy it was. From the first interaction all the way towards the end, these two gave us a wonderful first time buyer experience. Helpful people through and through! Best of all we are in love with the car we got, no regrets! Thank you guys so much.

Went there to get our Kia Telluride shed of all the previous owners info and Tom Frank was very…read moreknowledgeable and got it cleared out and helped us put in our information instead as well as operate the navigation system. We were very happy their parts department also had all our floor mats in stock. The previous dealership we went out of our way to shop at didn't have them. They offered to order them, we were leaving town the next day so that wasn't an option. We will definitely go there for all our Kia needs from now own.

I am a full time RVer. I had a small coolant leak in the engine of my motorhome and set an…read moreappointment with Joe's in Kingman AZ. After just a full work day I as informed the problem had been fixed. I arranged pick up during non business hours and paid the $391.40 via credit card over the phone. I was not informed of the $13.70 "administrative fee" and was not aware of it until the charge went through. I picked it up retuned to my winter home base and then got on the road a week later. 160 miles down the road I saw the engine was over heating and now had a major leak. In Glendale and we found that the "fabricated" connector was so heavy as it was made of brass (instead of the OEM plastic) that it pulled the hose into the fan and rubbed a hole in the hose. Not only was I charged twice as much for the "fabricated part" than the OEM part but it caused more damage. After discussing the issue with Joe's they decided to refund the entire $391.40, I'm sure hoping that I do not report their illegal fix to the state automotive board, however they would not refund the administrative fee. Please be aware of the very unprofessional work at Joe's Auto RV and Truck Repair. They are a horribly unprofessional organization.

My first review was prior to actually using their service. After using them to install air bags I…read moreended up with 5 air leaks. I returned and the mechanic repaired two leaks and did not check anywhere else. I found all five leaks and ended up repairing three of them myself. The owner Joe had little to no concern and just kept telling me to return a third time for additional repairs. He was quick to take my money and not to inspect what he expected. Poor service and customer service.

So you driving down Route 66 and your Star carts to rattle? I mean, your car starts to rattle? Well…read morelucky for you there are lots of car shops in Kingman with so many freeways passing through this classic American town. And so many old cars and junk yards. We asked around and we referred to D and S auto and are so happy! First of all, they were not snotty or stuck up or arrogant when they saw how old my car was. They seem to respect older vehicles here and keeping them going. Not only did they give me a clear, honest estimate, but they did even more than we asked for, and quick, as we were on the road We're planning on spending a lot of time in Kingman. By the way, we had a juicy burger and beers at the brewery in "Old Kingman" afterwards. The price was unbelievable.... 1/3 what I'd pay in California. Next time, If I can get there, I will drive all the way from San Francisco or LA just to get my car fixed here. It runs like a new car now. That's saying a lot because my car is pushing 300,000 miles.

I called them today to get my cars air conditioner repaired and the phone was disconnected. My…read morehusband drove there and found out they have closed and retired! Good for them!

Outstanding service! My experiences with Simple Auto has…read morealways been very positive. A family business and are reliable, honest. They really care about their customers and go the 9 yards to troubleshoot and repair your vehicle. They are excellent communicators and are very reasonable. You won't go wrong to trust Simple Auto for all your auto repairs! Thank you Simple Auto for your care!

I was traveling through the area and my car was having some transmission issues. I called this…read moreshop at 8am as soon as they opened in hopes of getting in. I explained what was happening and I was told I could bring the car in. After a transmission drain and fill (about 2 hours due to the transmission needing to be warmed up to a specific temperature to check the level properly) we were back on the road and it resolved my issues. They were honest, fast and best of all fair in their pricing. They didn't gouge me or overcharge me for being in a bind. This is a true mechanics shop. They don't have a luxury waiting room with TVs and fancy coffee and snacks. Just simple seats to wait there if you must. I was actually excited when I saw that. Maybe I'm old school but I prefer a shop that is about fixing the cars right for a fair price and about their craft. If you are traveling Route 66 this year with the big 100th year or just in the area and are having issues, I highly recommend this shop.

I can not express how excited I am with the work done to my KIA. My roof and hood looked so bad,…read moresun damaged both areas causing my vehicle to look like I don't take care of it. I priced around for what I was looking for. My last stop was T&R, super nice people, explained my options and gave me an estimate. My car was ready a day early and my estimate was my total cost. Thank you to the owners and wonderful team that took great care of my car!!!

My truck sustained some damage while driving on the highway due to another irresponsible driver. I…read moreneeded body work done and chose to work with T&R Collision -- and they did not disappoint! It's always a concern whether a vehicle will look the same after repairs, but T&R did an incredible job. My truck looks as good as the day I drove it off the lot. Not only was the repair work outstanding (and timely), the customer service was exceptional. Every person I interacted with at T&R was polite, helpful, and courteous. I even had the pleasure of meeting the owner at pick-up, which is rare these days -- it was great to meet the person responsible for such a well-run business. Thanks again! I highly recommend this shop if you're in need of quality repairs and top-notch customer service.