I live in downtown Silver Spring and have been using this business for nearly a decade. The couple…read morethat owns it is incredibly nice and does great work. The price is reasonable and it is just off the Silver Spring Metro station. I highly recommend it.

Amazing dry cleaner that I discovered when my wife needed her suit dry cleaned the next day and…read morethey were willing to but now get so busy it takes several days. Now that I am looking for a new job after the reduction in force at the Department of Education I use them very often. The wife and husband who own and operate this amazing small business are lovely.

I've been taking my clothes to Rose Cleaners since 2021, and they consistently do a great job…read moretaking care of each garment. The best service the offer is alterations. Mr. Kim is incredibly meticulous and detailed oriented. When altering skirts and dresses, he doesn't just shorten or lengthen them, he thoughtfully adjusts them with your body shape and fit in mind, which makes a huge difference. He clearly knows fabrics well and understands exactly how each material should be cleaned and handled. Although his English is not fluent, he is always friendly and professional and takes great care with everything--from everyday clothing to more delicate items. Turnaround time has always been reasonable, and my clothes consistently come back clean, pressed, and looking fabulous. :)

Pretty decent and quick service…read more I thought the pricing for dry cleaning was good. Since this is my first dry cleaning experience in the area, I cannot compare it to other places. But, the cost for three shirts, two suit jackets, and one pair of pants was about $37. Also, extra points because my items were ready first thing the following day. I'll admit that I originally came here because I needed a pair of pants altered. Unfortunately, I could not use the alteration services because I need 2- to 3-business day turnaround. While I have not tried a lot of dry cleaning places in the area, I have a feeling this will be my go to spot.

Disastrous Experience: Untrustworthy Cleaners Ruined My Dress…read more I recently had an extremely unsatisfactory experience with this business that left me feeling disappointed and betrayed. I entrusted them with my dress, hoping they would remove a stubborn stain and restore it to its original condition. Unfortunately, what followed was a series of careless mistakes, deception, and irreversible damage that has left me unable to wear the dress ever again. Upon receiving my dress after the initial cleaning, I was dismayed to find that not only was the stain still present, but the string that held my dress together was missing. I promptly returned to the cleaners to express my concerns and request they rectify the situation. At first, they assured me they would search for the missing string and attempt to remove the stain once again. I reluctantly agreed, hoping they would make amends. However, when I came back for the second time, it became evident that they had done nothing to address my dress's issues, let alone find the missing string. Instead of admitting their incompetence and taking responsibility for their actions, they resorted to deception. They claimed they had located the missing string. Upon returning home and closely inspecting my dress, I discovered that the cleaners had taken drastic measures without my consent. They had cut a noticeable seam down the front of my dress to create a makeshift string using the dress's own material. This reckless and unauthorized alteration had ruined the dress entirely, leaving it beyond repair and unwearable. The blatant disregard for my property, the lack of honesty, and the shoddy attempt to cover up their mistakes are appalling. I never would have imagined that a seemingly reputable cleaning service would resort to such unprofessional behavior. Instead of being upfront with me, they chose to lie, leading to the irreparable destruction of my dress. I cannot express how disheartened and upset I am about this entire experience. Not only has my dress been ruined, but I also feel cheated and betrayed by the cleaners' dishonesty. It is clear that they lacked the skills, integrity, and respect for their customers' belongings. I strongly advise against using this cleaning service for any garment or item of value. Their incompetence and deceitful practices are unacceptable and should not be tolerated by any customer seeking a reliable and trustworthy cleaning service. As for my ruined dress, it serves as a constant reminder of the poor treatment I received, and I deeply regret ever taking it to this establishment.

My go-to alterations spot! I've taken several items here for alterations-- dresses, pants,…read moreleotards-- and they've all come out beautifully. She recently hemmed a gown that was way too long. the fabric was complicated, but she did a great job as usual!

I've been extremely happy with their quality of service! The owners are very responsive and clothes…read moredone when promised.

After more than a decade of me coming to Chevy Chase Valet I've never been so disrespected by a…read morebusiness owner in my life! If you are a woman do not bring your clothes here, John does not value you. He's an old miserable man who just wants your money. The story; my husband purchased a Canada Goose coat for me 2 years ago. To replace my old North Face which I had been keeping since high school (I'm 39 now), which John has also dry cleaned for me in the past. Last year I took the coat in after winter was over maybe wearing it 5-10 times tops! I picked it up several months later as I don't live in the area and my office moved to the other side of Bethesda (near Montgomery mall). Never bothered to look at it, which is my fault until about 3 weeks ago (it's been a very mild winter) I took it out to wear and noticed that the lining of the coat was grey (black coat) and looked like it got way too much heat as if it was pressed. This was in the lining of the sleeves and pockets. I called and John said he needed to see it. I came in so he can take a look and I've never been so disrespected by a man in my life! He yelled at me repeatedly saying me my coat was worn out, and that he didn't want to hear my bull shit and walked away! Why on earth after giving you my money for over 10 years would I lie about a coat! I don't think Canada Goose would be in such high demand if a coat looked like that after a handful of times being worn. He was incredibly rude and didn't want to take any responsibility. Completely ruined a $600 + jacket, and had no empathy whatsoever. See you in small claims court John. You messed with the wrong one! I've been running my own business for over 15 years ethically I will not be bullied by the likes of someone like you a real piece of shit and an excuse for for a human.

Excellent experience here. Been using them for several months. Extreme attention to detail in…read moretailoring, laundry and dry cleaning services. For example, they notice stains I never saw and wrap special / unique buttons to protect them. Communicate well - Will text when order is ready for pick up, and if have questions or concerns. I had accidentally dropped off a torn shirt without realizing it, and they reached out to be sure I knew it was torn before they wasted my money cleaning it. The friendly staff make a mundane errand a delightful interaction.

Great service in a convenient location. The prices are decent for Bethesda. Will come back.read more

Great cleaner and very versatile. I've had dry cleaning, alterations, and repairs done here, all on…read moretime and very reasonable. The seamstress even sewed a soundbox into a cat plush for us which made our daughter's Christmas dreams come true! Truly wonderful.

The BEST cleaners I've been to in DC. They were able to bring my suede shoes back to life, they…read moredid alterations on my mother-of-the-bride dress, and they've cleaned other things like my nieces jacket perfectly. Friendly people with great service.

Very friendly, efficient service. Always great value. They will call to let me know my dry cleaning…read moreis ready. I have been using them for many years and am always happy with their service.

I made a huge mistake a few weeks ago and took a vintage silk scarf to Zips to get one spot…read moreremoved. Zips not only couldn't get the spot out, but also pressed the scarf so hard that it damaged some of the fabric. Alas, I decided to pay for Georgetown Valet to give it a go. They got most of the spot out (I dropped said scarf on the floor so it was a lovely black stain) and were able to correct some of the pressing that happened. While it is more expensive than some of the other local cleaners, I will be taking my clothes here from now on!

Needed to wash my huge comforter since my washer didn't fit it and luckily I found this laundromat…read more I had to get a washer card and add money to it which honestly I prefer instead of using coins. I love how you can register your card and add your info. There's even a bill breaker if needed available. Also, they sell laundry soap and sheets if needed over the counter. I wish there mini soap vending machine worked but it's cool, I should've been prepared. They have washers and dryers in many sizes for reasonable prices. I love how it only took 20 minutes for my comforter to wash. The dryer took roughly 42 minutes to dry my comforter. Customer service was nice, the worker was so helpful once located, I truly appreciate his help. This place was clean and had many machines available and carts plus seating area which I needed. Only con, I wish there was AC because it was super hot inside and outside. Definitely would come back on a less hot day.

Friendly staff and great machines. Electrolux dryers! The place was very clean and well organized.read more