More affordable than any other oral surgeon office I have visited. I'm lucky to have found it. My…read moredad needed treatment and I was extremely impressed with their customer service on the phone and in person. So I called in a transplant I needed. They treat you as a person and not a NUMBER. They don't rush you in and out and there's no one in this office that doesn't care. Friendly, professional and they care. Every place I visited was very apathetic. They do not actually take the time to listen and understand what you need. This place is truly doing it right. Dr. Runyon was great, but truly, it's the business he and his colleagues have built instituting caring individuals on the staff. They have a well oiled machine and im every facet of the business, from scheduling, to intake procedures, medical assistants to the billing office, all staff are extremely great and have been trained well.

This office only cares about getting the procedure paid for then will wait weeks before they file a…read moreclaim so you can be reimbursed. They will lie and use you being in pain to make sure they get paid. They also require all procedures be paid in full, regardless of coverage. Just another form of a pill mill.

I've been a patient of Dr. Batton since Fall 2014. He's a wonderful dentist and I can't speak…read morehighly enough about him and his team at Smile Fort Worth. The atmosphere is laidback and friendly - I can confidently say that I look forward to my dental cleanings. This past Spring, I began Invisalign orthodontic treatment with Dr. Batton. I've already seen significant improvements in my smile and my bite. I trust Smile Fort Worth and highly recommend Dr. Batton to friends and family. Excellent patient care!

I'm one of those weirdos that actually likes going to the dentist, but sadly I don't go as…read morefrequently as I should. When I realized it had been two years I figured I'd better get with the program. I checked my insurance for offices close to home and Dr. Batton's name came up. I could literally walk here if I wasn't a lazy bum, so decided to give them a shot. From the moment I spoke with Gena to schedule my first appointment I knew I'd love the place. She was extremely helpful, upbeat and genuinely nice. When I arrived she knew who I was before I said anything, so apparently she has ESP (or she's intelligent and aware enough to put two and two together). I waited just a few minutes before Christie, the dental hygienist called me back. On the phone I told Gena that I had spinal surgery 6 weeks ago and Christie was already aware of my history. She was concerned about my level of comfort and continued to inquire throughout the visit. Christie was very easy to get along with and did such a great job cleaning my teeth. I love the way they feel right now :) The dentist I saw was Dr. Wilkinson. When he came in we talked for a moment before he examined my teeth and I found him to be both professional and caring. Everything went so smoothly! I truly love this place and would highly recommend them to anyone looking for a dentist in the area.

I have an issue with grinding my teeth, which was unrealized until I went to Dr. Bentley for…read morecosmetic dental work. Dr. Bentley gave me back my beautiful smile with the help of his amaaazing staff. His office staff kept me informed, made sure my insurance was utilized to the best of my advantage saving me thousands of dollars. I also had a mouth guard made to help with my grinding. I'd like to add my calls were immediately answered, even when the office was closed. I couldn't be happier!

This was my third visit to Bentley Dental and I have been more than pleased. The friendly and…read moreefficient front desk staff always greet you when you walk in and work so easily with you on the paperwork before and the payment after your visit. I have never met a better dentist than Dr. Bentley. My dentist of 20 years in Grapevine retired and I found this practice based on all the positive comments on Yelp and social media. I was not disappointed. I just completed having a tooth extraction and a crown replacement and both procedures went like clockwork. Dr. Bentley talks you through the whole process so you always know what to expect and his personality has a way of keeping you calm. He is very knowledgable and presents all your options for you to make the best decision based on the facts. I normally don't do a lot of reviews but was so happy with the work that was performed for me. If anyone is looking to have any dental work done - I can highly recommend Dr. Bentley.

It took NINE phone calls to get an appointment. I spent 120 dollars for a consult. Said that they…read morecouldn't do gas before IV and my daughter is terrified of needles and a child. She needed 4 wisdom teeth cut out. Said I would have to schedule procedure in the hospital. I said okay, even though there would be a bigger charge than the 4500 dollars for the surgeon. I paid 2,250 dollars for the down payment. Our friends had their kids done at Forest Park so I called them. They said of course you can do gas before IV in their office at no additional charge. So I canceled the surgery. They said my card would be credited in a few days. A week went by. No credit. I called and after messages and texts I got a return call. Oh, we'll make sure that gets done today. Another several days. No credit. Called several times again. (They NEVER answer the phone or return calls.) Then it's "Oh! We'll make absolutely SURE THIS TIME your credit is issued." I told them if I didn't see a credit by Friday I was going to file fraud charges. We'll see if that does it. They don't offer the same services more reputable places do, they make you spend more money for the same procedure, then they don't refund your deposit as promised. I'm sure glad we didn't let them pull our daughter's wisdom teeth..

When I first visited Dr Williams around seven months ago I requested sinus lift to be done based on…read moremy dentist recommendation. Dr Williams told me sinus lift was not needed and normal bone graft procedure would be just fine. Unfortunately I listened his recommendation. Seven months after the surgery my dentist and two other surgeons told me that Dr Williams procedure was wrong and he should have done sinus lift in the first place. Outcome of all this is that I have to do sinus lift this week and pay several thousand dollars extra because of Dr Williams mistake! It will not be done in this facility but with real professionals! Please do not use this facility if you want your procedure done correct. Osmo

Dr Lois and staff were excellent. My teenage daughter had surgery to remove wisdom teeth and a…read morefrenectomy. My daughter has very high anxiety and everyone was patient with her and made her feel immediately comfortable. I highly recommend!

Dr. Diana Lois is the only surgeon for me. I have been here several times and each time I have been…read morewell taken care of and calm when I go there. Her staff makes me feel safe & I don't worry. I had surgery today and I feel better now that I had the extraction. Me & my family will continue to go here whenever needed. Thank you Dr. Lois & Staff you are all amazing!

Not a single person who has EVER answered the phone has any decency. They're always rude, in a…read morehurry, or worst of all they have no idea some of the most simple or basic questions you have. I've tried this place for years. The people that actually work on you are pretty great. But you can't set an appointment without calling. And it's the absolute worst. EVERY time. That's their only consistency. To be honest they really don't care, they know their tone is rude, they know they speak too fast, they know they impatient, but it doesn't impact their pay at all. So they're going to continue to be rude, quick with you, and have a horrible tone. Want to schedule an appointment? You're going to have to call. And the person that always answers is going to have the worst tone, and be extremely impatient with you. And after she speaks so fast you can barely understand, she's going to either hang up on you or tell you she doesn't know and to call your insurance.

HOPE THIS HELPS. The actual care was great. Their administration was horrible. They called me in…read more1/2hr early one day and ended up waiting an hour after my actual appointment. Next appointment scheduled, I ended up waiting an 1hr45 minutes they never said anything while I was waiting. As I was leaving, I said I have to gooo,...,.. they said sorry there was an emergency extraction. They could've told me that when I walked in and made an appointment for a later date.... Or let me know the wait time.That's all I can say about that. The dental hygienist and the dentist were absolutely amazing. Pls fix the problem and I will definitely come back.

This place doesn't take good care of your patients. They do a horrible job on your dentures and…read moreinstead of fixing it they send you to a different location. They made my dentures all uneven and when I told them to fix it they didn't bother to. I do not recommend this place at all unless u want to have a horrible time.

The manager was professional and super nice . I had a lot of questions and she answered them like…read morenothing and made me feel comfortable!!! The staff had a good vibe all of them smiling and welcoming . Everyone is super nice and friendly and I'm definitely coming back .

I had the pleasure of meeting Dr Peak when I was hospitalized at Harris with an impacted wisdom…read moretooth that led to an infection and cellulitis in the masseter muscle of my face. He is quite possibly the kindest physician I have ever met. He saw me on the 4th morning of my stay and managed to get me into the OR that very afternoon to do a very complicated extraction (the muscle was so contracted and inflamed I wasn't able to open my mouth). I have a massive hole in my jaw where he had to dig the tooth out, but he has been so reassuring in letting me know he will be there to take care of me through the healing process, that I have the utmost confidence that my healing will be complete. I wound up where I was because of a dentist and two doctors who failed to properly diagnose me in the preceding months, but Dr Peak knew exactly what to do and how to get it done. I simply can not say enough good about this man. Very grateful! If you need someone who will step up and take responsibility for your health needs when others leave you high and dry, this is your guy.

My appointment was a consultation for All on 4 implants. Dr Peak was very personable and explained…read morethe procedure thoroughly. My rating stems from the fact that his office refuses to break the procedure down into billable codes for the insurance company. The end result is zero reimbursement of what could possibly be thousands of dollars. I'm not sure if this is laziness on the part of his staff or arrogance from the dentist. If you can afford to shell out $25k, with no expectation for a partial insurance reimbursement, this oral surgeon is for you. Myself, I pay for dental insurance and expect it to be applied to all procedures.