Horrendous service. Extremely rude workers, yelling at me when I was asking a simple question. I was trying to redeem a lottery ticket and Habib would just yell, legit yell "NO MONEY". I responded, okay, I understand you have no money but you don't need to give me attitude or be rude. He just kept yelling "NO MONEY". He caused a scene delaying service to me. A line formed and it got really embarrassing. I don't believe he belongs behind a cash register serving customers. Terrible representation of 7/11. read more

This place is filthy rude and never ever does any good deals unlike any other 7 eleven. The food is not too bad but it feels disgusting to eat. read more

This store is not on par with the top 7-Elevens in the company. No fresh non-meat pizza, or any pizza. What they had was prepared a while ago. No on-demand ground coffee or cappuccino. Service could have been friendlier from both times I was there. read more

rude workers, terrible attitude, talk bad in there own language about there costumers. and laugh at there costumers. Overall terrible service. read more

Today I went to buy a hot dog I ask one of staff that was here was no cheese on the machine the staff say if there's no more we don't have the staff dint even bather to check one customer cane fur a pick up a staff told the customer I'm working yo the Fuck he just stalking chip read more

the rudest workers I've ever encountered. The clerks just look at you with disgust. Going into a store with the intent of buying a snack shouldn't be a hostile experience. The clerks are so ridiculously rude here, I'm surprised this place is still in business. read more

I come here for snacks or other last minute items sometimes because of its proximity to my house. Service is whatever, has definitely gone down throughout the years. What I hate is that if you look at all underage and want to buy tobacco/scratchers, they always catch an attitude with you instead of just normally asking "can I see your ID?" read more

Employees dont know how do their job.they were definitely not sober when i came to location

Old man at work in this location is rudest as hell. He doesn't give people their money back to hand or paper receipt. I work as sale retail associates. I don't even do that to my customers read more

Overpriced beer on a Sunday. The same exact beer at the other place around the corner is half the price. Not going back here.

When I come here and buy anything I want, these worker's from 7/11 are so nice and super friendly I gotta say I love coming to this 7/11

WORST ever....the staff is so beyond rude. Never greet you, never say thank you.....and they treat women just horribly. It has to be cultural if you ask me. Every worker there is rude to the women but nice to the men. I've seen it several times. I wouldn't stop here if it was the last 7-11 on earth and I was dying of thirst and needed to pee..... read more

This review is based on the nachos. And the employees at the time. I came into here to get nachos. Should have known it was going to be bad from the start when I put Pico on top of the nachos it was frozen with ice. I continued to dress them with some cheese paid then left. As we were on the freeway I notice what looked like little hairs all in the cheese. And long and behold. They were. All through out my nachos in the cheese. Never again! read more

As far as 7-11s go, this one is okay. The guys behind the counter are VERY RuDE! They talk amongst themseleves even though there are people waiting in line. read more

7-Eleven - rain on the window of a store - Convenience Stores Near Me - Burbank, California

I walked to this location specifically to purchase a Powerball ticket on January 13th. To my surprise I was treated very rudely and disrespected by one of the Clerks. His name tag said "Jerry". He was very upset that I was using quarters, dimes and nickels to purchase 6 tickets. Please keep in mind most of my coins were quarters. He stated " You are lucky there is not a long line, because I would not be taking your money! He continued his rant by expressing how taking my change is a waste of time, sighing, posturing, taking deep breaths, all the while still processing the transaction (Printing Tickets). Another clerk (Agmed?) witnessed his actions and immediately began to take my change. He was clearly embarrassed by Jerry's behavior. I commend this employee (Agmed name on Tag?) on his professionalism, as he tried to make up for his coworkers behavior. The action of Agmed?, is the only reason I continued my purchase. I also found out "Jerry" was not the owner of the 7-11. This is one of my neighborhood 7-11 stores which I had frequented prior to this incident. It is a shame that this location has hired an employee that has NO customer service skills. This employee is bold with his disrespect towards customers and unfortunately has the power to pick and choose what type of money (coins or bills) is worth his time! I sincerely hope the business owner cares enough about the reputation of his business, the residents of this community and the public which his Burbank 7-11 store location serves, by finding a new employee. read more

I always walk here from school. The workers know me by now because I always come here for late night snacks, coffee, and beer - haha! It's a 7-11. What do you expect? P.S. Bring your own cup if you want coffee. It's cheaper! read more

So i found out that if you sign up for the 7 eleven rewards thing, they give you something for free. So i went to this store, went up to the cashier and asked if I could claim this here (so I showed my phone) and He didnt said anything, he took the phone and I showed him the barcode to scan, and he kept poking it, dang idk why, its like he didnt want to scan it, and he was scrolling around the 7eleven site for like a full minute, and i said, just scan it. And when he scanned it, he punched something on the screen, and asked for 1.99 for the iced coffee. I thought that was FREE! And on the site it said it was FREE! and then he left the counter to do something, and I just decided to leave, because there was a long line behind me! WHAT A GOOD WAY TO START THE DAY! THANKS 7ELEVEN! read more

Worst customer service ever. Doesn't matter which cashier, I've been coming to this location for 20 years and they've always been the most unpleasant people to deal with! I hate giving them my business read more

Most convenient of convenient stores by my place!!! Usually stop by to get something to drink and check my lottery tickets to see if I'm goin to work the next day!!!! read more

I think the only thing that makes me give this place a 4-star is the parking. This 7-11 gets a lot of business and when you want to find parking, you have to wait a bit. There's a good selection of cold sandwiches and drinks. yes, I said cold sandwiches. My work is a 5-minute drive, so this is the spot to get some cold sandwiches on the go. I am not sure about the pizza or papusas that are sold here, but I can definitely vouch for the cold sandwiches. I think there are some candy bars that are not sold here that are sold in other 7-11 places, that should be a suggestion to the people running this location is to get more variety. read more

Worst store ever. I get it. The employee is trying to unpack their shipment and get it out on the floor. But that shouldn't trump the customers in the store trying to buy stuff. The employee unpacking the load tonight was so rude, inconsiderate and down right unfriendly. Instead of saying excuse me or waiting until we were done making our beverage selections, he nearly ran us over on several occasions, pushed my son aside and started making huffing noises and throwing things on the floor to startle us out of the way. That employee should be fired for his lack of respect, customer service and inability to act like a human, little alone professional. read more

This my spot!!! The gots like 40 different fresh brewed hot coffee pots on deck at all times...yezzzirrrr!!!! Get it in

Nightshift worker always stink and ive been going here for years. Hygiene is a must. Over all its ok daytime workers are great

The nightime workers are total fucken assholes. I loved coming here but I'd rather go to the 7 11 on sunland !!! They throw the receipts , lottery cards ,and change like they're mad at the world . Ease up . Get laid . Get some sleep . Dang. They say rude Comments. Don't go to this 711 if you want bad service , or just want these dudes to ruin your day/night with their crappy ass attitudes . Drive to the one on sunland !!! read more

check your receipts!!!! the prices placed for their products are not correct. when you get to the counter, they charge you more or a different price. read more