The staff behaviour and customer service is shit, no greetings nothing even they dont have their coolers filled...will never visit it again

Great service but I feel bad for the cashiers. They told me they don't get paid enough and if they could keep my 2 cents change... Of course. I hope the owners see this and give them a raise. read more

Really bad service..cashiers look unhappy. Grumpy.. Asking them a question..good luck They lost my business read more

The food is literally always cold unfortunately this is where I have to grab a quick bit before work read more

7-Eleven - the food is so cold and when you ask to replace the food they say no. Employee is always on the phone can't understand anything he says - Convenience Stores Near Me - San Jose, California

I came in to grab a gallon of milk but I didn't check the date on it, so I brought it home and realized it was expired. They sell expired milk, check the dates of stuff you buy here. I will not go back here again. read more

Screw the guy who thinks 7-11 doesn't mean exactly that. He told me to go away at 1:15 when I wanted hot Cheetos. Doesn't really matter what I want but I knocked on the door and said it's 7-11 your always open and he said fuck off. So I did and when to a neighboring one nearby but what an asshole. I'll make sure nobody I know goes there as the other one is t much further. People these days have no courtesy. Scum. read more

7-Eleven - Convenience Stores Near Me - San Jose, California

This has to be one of the worst 7/11 ever. The staff have the personality of a gnat. I only come here because it is the only thing in this area. I don't know if it's a culture barrier or if they're just pissed off at all the bad customers but I hate coming here even though I do once in a while. You don't even have to say anything to these people and don't waste your breath because they will not say anything back to you. No hello no thank you no good bye nothing this place is straight garbage read more

7-Eleven - Convenience Stores Near Me - San Jose, California

The food isn't that good at this 7-eleven but it ok. The service isn't amazing but good enough I went there and service was good but I always go there read more

Yeah this place sucks, came to it multiple times around 2am to get some snacks cause I work night shift and both time there doors were locked, last time I checked it's supposed to be 24 hrs read more

I went to this 7 Eleven to buy some snacks. As I was browsing, I realized there were people walking in with no masks. The employees at this 7-Eleven did not do anything or ask them to wear a mask during this COVID - 19 pandemic. One guy came in with no shirt and no mask while purchasing his stuff and talking to the cashier. Also, another employee at this 7 Eleven was NOT wearing a mask. Nobody was social distancing. I saw 4 people not wearing a mask and being close contact with everybody. 7 - Eleven employees did NOT do anything. Do not come to this 7 Eleven read more

I usually come to this 7-11 to buy a drink or some food here and there but tonight I was craving a burrito from there, I get home and open the burrito, set it on a plate and then I noticed mold! On the burrito, went back and told the same guy who was there and asked him if I can get a refund on it and he was acting like he didn't know what mold is, showed him the pictures and he told me "you can open the bag here in the store before you buy it!" I said "but won't that look like as if I'm stealing?" He said once I open it and leave the store it's not their problem. Bad service from this guy especially when it comes to food and I see mold on it, it's a huge no!! read more

I went here every other day for two weeks, and spent around $30 bucks on cigarettes, beer, and misc stuff. The guys that work there were never friendly and often times rude. The service here sucks. The last night I went there, even though we were in line first and asked a question, the cashier ignored us and helped some other people. I left my stuff on the counter and told him I wasn't coming back. And I'm not. I went to the 711 near edenview and monterey, and they were WAY nicer. And this 711 is now on my SHIT LIST, I don't care what time it is, or how far I have to drive, I'm not going to go to this 711 again. read more

Definitely deserves a negative star for how they treat their customers. They are so rude. Not going back again.

I've come to this particular 7Eleven a few times now and it never seems to fail that the same guy is always there behind the counter no matter what time I show up. What is up with that? Does the guy live there or what? Well, this most recent time I came in for a quick snack and a cool drink. It was late at night so other options were closed already, so of course that left this trusty 7Eleven. The store does seem to be one of the cleaner 7Elevens I've been in, but things are still in disarray. If they clean, can they tidy up stuff on the shelves? I got what I came for and headed to the counter to pay. A guy in front of me was buying some booze and a few other things but he seemed to be taking his time. I finally got my things on the counter and pulled my Debit card out of my wallet while the guy behind the counter rung everything up. He always seems so bored! And I swear checking out of this store seems to just take longer than any other place. I live nearby and this place is open 24 hours. That's about the one good thing it has going for it. If I can buy things elsewhere I will. You're really paying for convenience. Expect to pay a little bit more for the usual grocery items than at a regular grocery store so buy things somewhere else unless you absolutely have to shop here. Thank heaven for 7Eleven? I think we're thanking the wrong place. read more

Ran up to 7-11 this morning because we needed milk for our coffee & this was the handiest place to grab it. My son went in, got the milk, took it to the counter.. and stood there for easily 30 seconds or more while the clerk stood with his back to the register & chatted on his cell phone. I was in my car facing the storefront window & he was looking right out at me..even my looking from him to my son to my watch and back to him didn't give him a clue, the rude little bugger, he was just chatting away. Finally he glanced over his shoulder & turned ever so leisurely to ring up the sale, while still chatting on the phone (gee, sorry to actually, uh, make you WORK while you're at work, ya lazy little jerk..wtf)..right before I was about to hop out of the car & give him a piece of my mind. Smart guy..he'd not have liked it if I'd had to go in and say something. Must remember to go to the other 7-11 next time..this place never fails to disappoint. read more

This is your typical 7-11 off Blossom Hill Rd near Gas N Go station and Light Rail. If your looking for a slurpee, newspaper or get a lottery ticket this is your place. Staff is efficient. Parking lot is a little small. It's nice that on July 11 (7/11) you can get a Free slurpee, expect a line. 3 stars, you can normally get in an out quickly. read more

this 7 eleven deserves a negative 5 stars! dont go to this 7eleven! especially with your family! guy accused my kids and i of stealing then changed his words to trashing cups! and saying he has it all on video. all while i was paying for it! i told him show me the video. we dont steal and i offered to pay for whatever cups they did trash if he had proof of them trashing it. long story short he wouldnt let up told us not to come back again. but i insisted on seeing the video. and when he started watching the video turned around and said its okay i dont want to make it a big problem um hello you already did! and yes after all that i did pay for all my items before i left. never going back to this store agian read more

So rude. Won't be coming to this 7-11 anymore and I came here daily. Item said 2 for 3 dollars and he told me no that it's not. I said go look at the sign and he refused. read more

Came in at 3 A.M. looking to buy some drinks for an after party we were going to that was nearby. I'm about to take a six pack out of the fridge when the employee behind the counter, (who was already pissed off we were coming in, some tall dude with a thick mustache,) says, "No beer." My boyfriend and I have never had trouble buying alcohol past 2 A.M. before, but apparently this has been a law for awhile. Instead of explaining that to us, he says, "Look at the time! What is the time?" We respond with what time it is, and he says, "No, you cannot drink after 2 A.M.!" There's a way to tell someone you can't sell us alcohol and this is not the way to do it. Common sense would say, "I'm sorry, this law states you cannot buy alcohol after 2 A.M." not, "LOOK AT THE TIME!" Screw this noise. read more

Dropped by here around midnight on a Friday evening/Saturday morning with some friends because we were craving something non-alcholic to drink. It felt like middle school again, going to 7-11 to grab some slurpees. However, we felt no shame as there was no other location to suffice our needs at the moment. Unfortunately, our desired location of Tapioca Express was not open so we didn't really have any other choice. As a health conscious individual, I got a sugar-free Crystal Light slurpee, while my friends got the other flavors like as cherry and orange creme. Although I was satisfied with my slurpee fix, some of my friends complained of their stomachs feeling a bit queasy after finishing theirs. As far as customer service went, I was disappointed that they ran out of caps for the smaller size cups and were not willing to run to the back stockroom to retrieve some. Also, one of the worker dudes was carelessly carting out some cardboard out the front door and did not even bother to say "excuse me" when some of my friends and I were in front of the doorway. The cashier was somewhat rude, telling us to leave after we paid so that he could keep track that we had paid. I guess he was just making sure that we all paid before we left, but he could have told us in a more generous manner. Nonetheless, I thought my slurpee was still fine and only the customer service spoiled the trip here. read more

My only complaint is he's closed half the night. I work nights so when I come by their always closed. I have no idea why. He just sits around in there and has the doors locked read more

Nope. This place is ABSOLUTE TRASH. They never offered me a bag with my beer so naturally the condensation caused me to drop it. I was in front of the dude when he sold it to me......wouldn't replace it. What a jerk. It's the principal. .....never going back read more

so I walk in here 6AM in the morning with my alarm company uniform with me MY 7-11 coffee mug i bought there a year ago. I come up to the cashier and he asked if it's a new cup I say "NO" he asked me "cmon man be a man you just took this" and I can't believe this guy is accusing me @ 6 in the morning saying he has a camera on me....I'm in my alarm co uniform while my alarm truck is outside while I have state background checked ID on and he's insisting I stole his coffe mug. young Indian cashier is a jerk. long story short I ain't going back there ever. read more

Shop here only because it's handy... The people behind the counter are indifferent and somewhat rude and very slow. It wouldn't hurt to smile once or twice in your lives people. I might give one more star but the prices are well.... 7-11 prices.... read more

The slurpees here are the best I've had in San Jose and Morgan hill, although I do have to agree with others, they are pretty rude and have no problem looking at my boobs. But go slurpees! read more

This is the third time when to 711 Blossom Hill Road next to Cahalan the coffee is just like water experienced different location 711 coffee is really good . Bad experience on this location read more

I WISH I COULD LEAVE 0 STARS. I work with Comcast and am out on the road for over 9 hours a day. I pack my lunch daily and always find 7 elevens to simply warm up my food. I have been doing this without any issues for a long time until I came to 617 blossom hill rd. I was immediately greeted with a nasty non smiling look from 2 attendants. 1 Asian lady and 1 Indian man. The Asian lady said no to warming up my food and the Indian guy said yes. I continued to try and warm up my food and even tried joking with them to try and lighten the mood. Then the Indian guy began complaining as well saying I needed to buy something, so I immediately grabbed my food and left feeling like if I was being kicked out. RUDE AND BITTER EMPLOYEES WORK HERE!!! read more

Stopped by here around 10:30 at night. The 35 year old Indian guy at the register was trying to hit on my 14 year old sister. . The food here looks about a week old as well. I have seen way better 7/11's in worse parts of San Jose. Don't waste your money here. The only reason we stopped here is because it's open 24 hours. read more

this 7-11 is the worst one to go to Ever. the older asian lady that works their is very rude. the worst customer service i have ever recived,to top it off i think she might be management,beacause she is always their. her eyes wonder at me and my mom like we are going to steal all the time. i even try to be nice and greet her with a smile,she ignores my greet. i dont know what her problem is and i dont know why i come back here. if it werent so close to my house. i strongly suggest if you do not like to be looked at as a theif. go to another location. read more

This 7 Eleven store does not even deserve 1 star ZERO STARS!!! or 5 Bad Stars!!! My Family have been consumers at this store for the past year even though the customer service was never good. the location was convenient. Yesterday I went in there and purchased an NJOY, E-cig (tried one from Walmart and it was a dud, it did not work after one day, returned it no problem) A friend told me he bought his at 7 Eleven so I gave it one last try and had the same experience, no results from the product after one day, so I went approx. 24 hours after my purchase, I back to the store with receipt in hand to return it for a refund and they REFUSED!!! They tried to tell me it is there policy they will exchange it once, no policy posted or in writing anywhere, however, they will not refund my money! I will now be forced to take further action to obtain a refund!!! Last time I checked this does not correspond with California consumer protection laws. read more