I was in the market for a new salon to help me maintain the color block hair style I had. I first…read moretried them in May 2023, and have been returning for touch-ups every other month. Unfortunately, I experienced a tremendous amount of breakage when I moved to Thrive Salon to maintain my color style, even with every intervention and variable that I was able to control myself. (Tons of hair masks, silk bonnets, only air drying, wide-toothed combs rather than brushes, regular haircuts, high end shampoo/conditioner for color-treated hair, changing shampoo/conditioner to another color-safe one, oil sprays... you name it). I kept up with 7 week appointments at my stylist's request to help "minimize damage", but it didn't seem to do anything but put me out of more money, and result in me having less hair. I was dilligent about asking my stylist to do a "breakage check" every time I sat in her chair to try to prevent this. She always said everything looked great. In November, during my normal appointment, I cited that I was noticing substantial breakage. I should have listened to my gut when my stylist responded to my concerns with a surprise, stating "you usually see that up here" while pointing to my scalp. (In hindsight... yikes.) Despite my concerns that day, she didn't seem to heed additional cautions or change her approach. On that same day I cited bad breakage, she lifted a new brunette section of my hair (at my request in a desperate attempt to keep my hair style) *extremely* fast. What normally needs 3 sessions to go from my brunette to our target shade of blonde she somehow achieved in 1 with my roots, and could do in 2 to my ends. She was both surprised and excited at "how light it got" during my wash out. It seemed like she never had full control over her color processing, and didn't even know what she was expecting it to do. Needless to say, all of that hair started breaking in the following weeks, plus other strands. When I went to another salon to get a haircut (I find their haircuts to be outrageously priced at Thrive), the woman shared her concern with me on the health of my hair. She even questioned if Olaplex was being left out of my mix. I didn't have an answer. This salon, despite the high price tag, also doesn't include a basic rough dry for color services to check their work. They let people paying nearly $200 for color walk out with sopping wet hair. The manager assured that a rough dry ("not blow out, that was extra") was normal for color, so stylists could check their work before the customer leaves, but I was handed a blow dryer by the rinser last visit to do it myself while my stylist moved onto another client entirely. She didn't even check on me or say goodbye. It felt wrong. I was paying ~$250 every 8 weeks but couldn't get a rough dry? I had to drive home with wet hair? Despite the poor outcome with their color service, I also observed that I was being charged different ways and different prices for my exact same service every time I went. I was never given a heads up about the price differences, and only found out at the register after my stylist had left. At one point, I was charged for a haircut that I declined in the chair. (Thankfully I noticed!) After I was rung up, I told the man at the desk, and he quickly said "oh, well you got your hair dried, so we have to charge you for a blowout". The price of the blowout helped them retain all of the mischarge for the haircut I never got. It felt very shady to me. (Remember how the rough dry was supposed to be included?) Generally, I find this salon to be very expensive for the skill I was shown. I thought the price I was paying for my color blocking was fair, but seeing that I had so much breakage, maybe it was over-priced like some of their other a la carte menu. ($75 for a *trim* is too rich for my blood.) I'm leaving an extra star despite my experience because when I did have a chance to speak with the salon manager, she was open to feedback, stayed true to her promises of when she would get back to me, and offered a refund for the past haircut/blowout fiasco I retold above. She understandably stood behind her staff, but I was disappointed that the stylist's word was always taken over the customer's. (I have no reason to lie about a service I didn't receive....) They also got me in quickly around the very busy holidays when I called and let them know more of my hair was breaking and I needed to come in to resolve it with my stylist. I appreciate them doing that for me. One last shoutout - Jen at the wash station was seriously a highlight of my experience. Love her and wish the best for her.

Great salon. Fair prices and a wonderful staff. Lisa is a top notch stylist!!! I am always…read moresatisfied with the service Thrive Salon provides.

They do it all here. Super awesome with kids cuts too! Mandy cuts men's hair too. All of the…read morestylists are great, and super sweet.

this was my first time there, Kelsey did a great job!! I asked for layered haircut and face framing…read moreand I mentioned that I definitely don't want sharp layers. She gave me soft and flawless layers! She was also so nice and understanding . Price was also reasonable, definitely will be back.

While Sunny typically does our color and cuts many of the girls have done mine and my sons hair…read more Everyone is so friendly! They always find a way to get us in even on last minute requests. The whole atmosphere is relaxed and feels like a community. I've often had conversations with those getting services next to me. Sunny has vision and always helps me achieve my hair goals even when I do not know how to put them into words. They offer makeup and waxing services too!

When I moved to this area earlier this year, I spent a lot of time scouring social media to find a…read moretalented, affordable, high quality hair stylist. Sunny is it! The salon is cute and everyone who works there is super friendly. Sunny always listens to what I want and uses just the right techniques to deliver. Very grateful to have found my new salon :)

I can't say enough good things about Ashley. I recently decided to mix up my look from a more…read moreconservative color job to something a little more fun and trendy (think the ombre look that Drew Barrymore has been sporting lately.) Ashley knew EXACTLY how to help me recreate this look. She's always up on the newest styles and trends and knows how to make them work for me. Beyond that, she took the time to teach me how to use my straighenting iron to give my hair some curl and bounce (i know ... straightening iron for curl!?!? insanity!!) so that i wouldn't have to buy a new styling tool. she made it look super easy, and while i don't have it down yet, she really broke the technique down for me in a way that styling-challenged-me could understand.

Jerry is amazing! I'm new to the area and needed a great stylist. My first visit was last December…read more- 6 months after my chemotherapy ended. Jerry was great in working with my fragile, color resistant new hair. He has colored, trimmed and styled my hair beautifully. Photo below was taken at my son's wedding in May.

I had been hoping to try something different with my cut and color and Nicole did not disappoint!…read moreShe took the time to talk about my options and gave her professional opinion about what could work. Everyone at the salon was warm and welcoming!

they burned my hair, but mostly they managed to take the curl out of it. I also had my eyebrows…read moretinted, and that was messed up as well as the color didn't stick. When I complained they didn't help and wouldn't refund. I would not bring my pet hamster to this salon.

I'd love to give them four stars at least. Because everything started well, stylist was lovely got…read morea great shampoo even a little bit of a head massage to go along with it. While she was cutting my hair she asked if it was curly. I said yes. My hair is naturally curly. Which when it's wet you should be able to tell. The cut is great she kept my length and did exactly what I asked except when it got to the blow dry. She pulled out a curling brush and the hair dryer had that one nozzle on it that makes a thin stream of hot air. I told her specifically do not straighten my hair. And she said no she was going to curl it. So I let it go. My hair came out straight except for a couple little flips at the bottom. That is not curly. If you dry my hair for 5 seconds and just run your fingers through it it curls all by itself I told her not to straighten my hair to me this is straight. And that is the biggest pet peeve of mine I have naturally curly hair so I like to show it off after a fresh cut.

I have always had a good experience getting my manicure and pedicure here. Comfortable atmosphere…read moreand pleasant technician

I went for a perm and the hair stylist told me I needed layers for the perm to look good, I said…read moreok. The layers she cut were so drastic and she cut off at least six inches to the top of my head. I told her I was upset with this and I didn't want that much hair cut off and she didn't do anything to fix it. The perm itself looks good but looking at my hair cut every day makes me want to cry. I will add a picture for before to show my length. I will never let anyone I don't know touch my hair again.

Love love love Maggie and Nikki. Both are very talented hairdressers and easy to talk to. I…read morerecently got a cut from Nikki and she absolutely listened to what I wanted and went above and beyond! She was very knowledgeable about my hair type and recommended products to keep it healthy. The prices are also very reasonable and the ambiance is warm and welcoming!

I used to go here all the time. I went recently and my hair looks horrible. My haircut is uneven…read moreand the color is even worse. Annie is very sweet but she is the only one working there, so she is doing 3 people's hair at the same time and isn't paying attention like she should. I will never go back and the price was insane compared to other places..I basically paid to get my hair ruined.

Loved the service done by Annie the owner. She was kind, funny and very thorough in doing the job…read morewell. She was very knowledgeable with lots of experience evident by her great recommendations and options for my hair. Was delighted to also find out she does eyelash service and facial waxing as well. Will definitely return!