The appointment system is incompatible with the salon's cancellation policy…read more After my cut & balayage service months ago, I scheduled a maintenance appointment for 3 months in the future. On Monday, the day before my appointment, I received a reminder email from Vagaro but there was no option to cancel through the platform. I called the salon but it's closed on Monday so I sent Bauhaus a message through Vagaro explaining that I needed to reschedule the appointment. On Tuesday morning, 7 minutes after they opened, I tried calling again but the line was busy, so I left a voicemail. A few minutes later, someone from Bauhaus called me and I assumed they were calling me back to reschedule. Nope. They said that because I didn't cancel my appointment within 24 hours, they are billing me for 50% of the service I booked. I explained that I'd left a message via Vagaro and that I left a voicemail this morning. "You should have left a voicemail yesterday." Specific instructions to leave a voicemail instead of a Vagaro message aren't stated anywhere. I made multiple efforts in good faith to reschedule my appointment and let the salon know that I would not be making my 10am today. "I can't rebook you until you've paid the 50% cancellation fee." That's a shame. I have no problem paying the fee if it will be applied as a credit to my next service, but paying it as a penalty when the salon's booking systems don't support its cancellation/rescheduling policy is deeply unfair.

Brit always knocks it out of the park with my hair! She always gives me her honest feedback when i…read moreask her about an idea and always super responsive when i reach out for an appointment. i have been going to her for over 10 years and i have never been disappointed.

Don't expect to go back to your old hairstylist or barber after walking into R&L. I even forgot who…read moreused to do my hair prior to them.

Jeff Money is the best. My sons got great cuts and had fun too. You can request an appointment…read morethrough The Cut app. We'll be back.

I was on the hunt for a new salon earlier this year after the one I patronized abruptly closed…read moredown. At the time I was living in Collingswood and Haddon Hair Designs was the closest option. They were able to fit me in quickly. I was blown away by my great cut by Carol that visit! She did an excellent job and was extremely personable to boot. You could tell she knew exactly what she was doing, which hasn't always been the case with stylists in the past. Earlier today I knew I had enough with my awkwardly long bangs and decided it was time for a snip. I popped in since I had to be in Collingswood anyway and figured I'd make an appointment if they were busy. Nope! Owner Sandy was available within five minutes. She sat down next to me in the waiting room to find out my goal before the wash/cut/blow dry. She, too, was so easy to chat with and obviously knew exactly what she was doing. Not to mention, she remembered the specific color and brand of my hair dye. We had talked about it during my first visit. Talk about excellent memory skills! My bangs (and hair) look great and my wallet is happy. I can't recommend these ladies enough. Whenever I'm back in the States, I will be returning!

I had a rough experience at HHD. The woman raked roughly through my hair and also basically cut…read moresome bangs when I asked her to just cut long layers around my face. She also didn't know what to do when I asked her to add some Carmel highlights to my medium brown hair. As a younger person I won't be going back.

Prompt service, beautiful and clean facility, Jason understood exactly what I wanted in my haircut,…read moreand delivered!

Although this salon is beautiful and offers many services, they completely lost my business. I paid…read more$100 for builder gel on my natural nails, which is excessive considering I travel often and have never paid over $70 at other salons. I came in with builder gel already on my nails, and while I agreed to remove the previous set and add a $10 French tip on 4 nails, I was never told about extra charges added at checkout for "soaking off" and "length." Charging extra for removal makes no sense when nails are typically filed down during a new set anyway, and charging for length feels like an unnecessary add-on since maintaining length is part of regular fills and sets. Listing lower prices online only to add surprise fees is misleading, so I'd recommend asking about every charge beforehand. What made this worse is less than two weeks later my builder gel started separating from my natural nails and one completely popped off. During the appointment my nails were also burning badly under the UV light, which has never happened to me before despite getting builder gel regularly for the last 8 months. I called twice to address the issue and the manager has yet to return my call. Between the hidden charges, poor quality work, and lack of customer service, this was by far the worst builder gel experience I've had.

I'm back here againnn ~…read more Ask for Lana! She got the magic hands when it comes to hair. I've been seeing her for almost 2-3 years now. Every time I leave the salon, I am beyond satisfied. She does such a great job. It's mainly appointments only so make sure you call ahead of time. Don't forget, you're getting pampered so make sure you give yourself 3-4 hours (give or take at the salon).

Loved my hair when I got it done here. I totally recommend Lana when it comes to coloring your…read morehair, she does it just right, especially when dealing with Asian hair and if you don't want to come out brassy!

Best salon ever! Carrie cuts mine, my boyfriend's, and his family's hair. We all adore her! She…read moredoes an amazing job and the overall vibe of the salon is unmatched. She and the other ladies are very kind and make sure everyone is comfortable and enjoying their experience. 10/10 recommend!

Kari was a lifesaver for me today! I was unhappy with a haircut I received from a different salon…read morethat I tried to have the original stylist correct, but I still did not like how my hair was lying or how it looked after the correction. This was my first time visiting the salon and Kari was able to see me within 20 minutes of calling VEK. She got to work texturizing the choppy hard layers I came in with into a much more cohesive and blended style. She was so kind and helpful, and truly put me at ease that she knew what she was doing and would try to make the best of my situation without compromising my length. The salon had a cool and modern design and great product offerings as well! I will definitely be back. Thank you beyond words, Kari!

Not only did the owner email me criticizing me about the previous review I posted (when I gave his…read moreshop one star because he did a TERRIBLE job); he left a yelp "compliment" saying that I used a filter on my pictures to make my hair look worse than it was! That is just laughable!! When I was sitting in his chair, he went on and on about how some of his clients are "pain in the asses" and one woman in particular had to come back later in the day because she was complaining that her hair looked terrible. No matter what this guy says, dont believe him. He doesn't know what he's doing with hair, I figured that out when he had to complain every five minutes about my hair being "soooo thick" when shampooing and blow drying it.

New favorite salon!!! Jeff was so friendly and welcoming, and really put my mind at ease. He took…read moretime to listen to what I wanted, provided great suggestions, and did an excellent job on my cut and balayage. He also provided great tips on how to keep my hair looking great longer. After years of searching I'm glad to have found my new go-to stylist. Thanks Jeff!