Went for some couch shopping and found this little place not too far from our home. They have a lot…read moreof different items for styles and tastes. We found a couch set that really caught MY eye. We were looking for an L shape and there were two couches, one fabric and one faux leather. Victoria was manning the shop at that time and she was very patient with us while we discussed the pros and cons, ( we spent a few hours in the shop), she wasn't pushy at all and sat with us on the couches while we were discussing what we thought about the two different sets. She answered every question that we had. We will definitely recommend them to our friends and family. If you're looking furniture, take a minute and swing by this place. The staff is really friendly, the pricing was better than I expected and had seen in other stores. I'll definitely go back when I'm looking for more furniture and I'm not sure, I think I made new friends. PS, the got some art on the walls.

Customized the Bella sectional. Came out PHENOMENAL. Victoria helped us the entire time. Great…read moreprice, great quality. it's been a few weeks and still Lovely. We didn't have any issues at all from customer service to Delivery. Victoria was very knowledgeable about every product and was super genuine with us.

My spouse and I stopped by Walker Furniture today looking for furniture for our new Las Vegas…read morecondo, and Rodney made the entire experience outstanding. From the moment we walked in, he was friendly, knowledgeable, and never once made us feel pressured. He took the time to understand what we were looking for, answered all of our questions, and helped us narrow down options that fit both our style and budget. What really stood out was how patient and attentive he was throughout the entire process. He genuinely cared about helping us make the right decisions instead of just making a sale. Great customer service is hard to find these days, and Rodney exceeded our expectations. If you're shopping at Walker Furniture, do yourself a favor and ask for Rodney. He made furnishing our new home an enjoyable experience, and we'll definitely be back for future purchases. Highly recommend!

$2500 ($3000 with tax and delivery) couch melted in the sun! It's less than a year old and it is…read morepatio furniture. Also, it was maybe 75 degrees yesterday. We typically don't have it in direct sunlight...guess we know that the material melts when in the sun. And, it isn't covered in the manufacturer's warrantee. The fabric melted. Not sure what would be covered. Never buying from them again which is frustrating because the sales team is actually really amazing

Best experience in a Furniture store! Good prices, Bay helped us out he's amazing! Thank youuread more

The stuff was really amazing! They were extremely friendly and answered all our questions. Thanks…read moreguys !

They have decent furniture but the customer service isn't good at all. And their furniture is on…read morethe pricy side for a discounted store.

Excellent service! They have furniture for all budgets. the owner gives great service! I have…read morebought most of my home furniture here, from dining table, to mattress. Easy financing available.

Love the customer service. Family owned and operated. Nice to come into this type of establishment.read more

If you do not read this whole review, here is two key things to know about this place:…read more 1. KEEP YOUR PERSONAL AND BANKING INFORMATION SAFE. 2. MAKE SURE YOU STAND UP FOR YOURSELF. The affordability of these mattresses are great with the 50% discount added to them (this is based off of the 3 mattresses we were shown). We went in and were basically rushed and forced through the whole process. We couldn't even properly discuss how the two of us felt about a mattress without the salesman needing to put his every opinion in and have no value to what we were saying. It was hard to even look at different mattresses due to how aggressive he was being and we felt like it wasn't even an option to look around the store. As soon as we said we liked the 3rd mattress he showed us, he brought us over to their desk in the middle of the store. We made it apparent that we wanted to run our credit, see where we stood with financing before we made the final decision that it would work for us (like at a car dealership). We explained to him from the start that we have a lot to consider since we are moving, expecting to have a baby soon and other expenses to consider before jumping so quickly into another loan. He started taking our basic information down on the computer. Then when it came time to give Phil our SS number and banking number, he pulled his mask down to practically announce it for everyone to hear in the store and back room. I'm pretty sure with sensitive information such as YOUR SOCIAL SECURITY NUMBER AND BANKING INFO that you would lower your voice while repeating it. Since he had to verify it, he read them aloud TWICE. Now we are at the point where we could see how much we were approved for, and how many months we could finance it. BUT HE COULD NOT TELL US THE INTEREST RATE BEFORE CLOSING THE DEAL. You have to pay the $40 for processing, sign the papers and then you'll get an email from the 3rd party company stating the rest of the info (which apparently includes the interest rate). We weren't going to sign or go through with anything if we didn't know what the interest rate would be beforehand. That's perfectly normal, right??? Well Phil wasn't having it. He immediately threw his hands up, scoffed at us and said, "Why did we even start this process in the first place then??". Well maybe because he didn't take into consideration what we were saying and just wanted to make an easy sale with minimum effort (close to no effort at all). He did nothing to give us any further or relative information about our ONLY concern. The price aspect wasn't even an issue at all, but he then continued with, "Is this not good enough for you?". At this point we just wanted to get out. How simple would it have been to let us walk around for 5 more minutes and talk about certain aspects before anything more? From walking into the store to being brought over to the desk, it was all insanely rushed, he basically guilt tripped us, and took advantage of us all in less than 10 minutes. We had to bite our tongues when he made a sad last attempt to (and I quote) "make customers out of us" by offering the cheapest mattress they had. If that was his way of saying we were poor, he obviously has a major problem with reading his customers and giving somewhat decent service. He just laughed and mocked us for being responsible and covering our grounds. He then looked at the computer and said, "Well it now looks like you're probably not going to get approved for anything in the next year anyways". EXCUSE ME? So what he was trying to tell us was that by taking down our personal info and bank info it affects our credit... HOW?? It's sad that he even went as far as to threaten us into trying to leave with a mattress. Sorry we weren't going to sign anything without knowing what the interest rate would be. It could be all well and great then you get screwed by that. We just couldn't take the risk without receiving the proper information. We finally said no to his last offer and he acted like he didn't know how to cancel all the information he put into the computer. We sat there in silence because we didn't even know what to say at this point. He took both of our cards he had and slammed each of them, one after the other on the desk in front of us. Then said a sarcastic goodbye and we bolted out as fast as we could. We got to the car and called our bank ASAP. To let them know everything that had just happened. PLEASE ASK FOR ANYBODY BUT PHIL. YOU HAVE THE RIGHT TO SAY "NO" AND TO TAKE YOUR TIME. DON'T BE AFRAID TO WALK AWAY OR SPEAK UP. DO NOT LET THIS MAN PRESSURE OR BELITTLE YOU INTO A SALE. UPDATE:-notice the reply he left; I feel the need to report on experiences that are INSANELY threatening and negative. I give credit where it is due even in horrible situations (as you can see in the review I left). So childish for an old man trying to make easy sales by belittling people who don't want to end up like him... oops-

Excellent, timely sales call to our house by Sam. Measurements taken, fabric samples ordered…read more Within 10 days, Sam was back with custom fabric swatches and quote. We had our new cushions and lumbar pillows within 3 weeks from that point in time! Our 20 plus years old Rattan seating group looks brand new and the workmanship on the cushions and pillows are superb! My husband and I are thrilled!!!!

Sam was excellent in not only helping us pick out the right fabric, but his expedience,…read moreprofessionalism and his product knowledge. He replaced all 20 cushions to the exact specifications of the original manufacturer.

I needed repair on one of my chairs that were redone 3 years ago. I sent a picture of the problem…read moreto Nancy and she said to bring in. It's was done in a week. Great repair job and service Tom T

I had a superb experience here purchasing my Embody Chair by Herman Miller. The experience ordering…read morethe chair with Denisse was exemplary. She took her time to make sure I was in the most comfortable chair tailored for my body. I am a therapist and spend MANY hours in the chair so this is important. The follow up by Jacqueline with the wait-time as each chair is custom made was also "above par." She kept me informed and provided concierge service with regards to delivery and worked with my busy schedule. These 2 individuals, along with the Herman Miller product, is above par. I will continue to purchase from Henriksen Butler and I will be referring future clients.Superb experience!

(October 2020) I found my dream office chair at Henriksen Butler! They're the only place in Vegas…read morewhere I can "test out" a Herman Miller Office Chair before I buy it! I'm a classroom teacher and not used to working from home, but now we need to adapt as we navigate this new virtual teaching/ distance learning space. I started having a lot of pain in my body and was recommended to get a better office chair. I've tried Herman Miller chairs before, and thought this is the perfect time to invest in one! I know I needed a functional, yet nice looking chair. When I searched for Herman Miller chairs near me in Vegas, HB was the only place that carries it! I called on a Friday morning and was able to make an appointment the same day! I spoke with Nicole M. over the phone and met with her that afternoon. Nicole was so helpful, informative, accommodating, not pushy and really made my experience great! The location is easy to get to in Downtown LV and I parked right in front. I was blown away by the gorgeous office space, design and professionalism. I was able to try 4 different Herman Miller chair models and choose the Sayl. It was important to me to try all the different chair models since this was a big purchase. Nicole walked me through the benefits of each chair and didn't rush me at all. Once I picked the chair, Nicole really took her time helping me find the perfect colors! I didn't know I could even customize almost every part of the chair, which was amazing! This was a personalized experience where I felt very valued and important. I expected to pay $1,500-2,000 for the chair plus a possible design fee. To my surprise, I didn't need to pay Nicole for her services, AND HB offered their discount to me. I ended up paying less than $1,000 which includes tax and free shipping! After the appointment I kept in touch with Nicole and her coordinator to come up with a proposal and payment process online. This process took about a week and I believe the chair will come in 4-6 weeks, depending on the customizations I made. Nicole was very helpful in revising the proposal and emailing me back in a timely manner. Overall I'm very happy with the experience and I can't wait to receive my chair!