Today, my friend bought this Nissan at NC Auto Select! Eben, is very kind, knowledgeable &…read morefriendly. The car is in great condition with low miles. We will recommend this business to all!

I really enjoyed my experience with NC Auto Select. Eben got me the car I wanted. I really…read moreappreciate everything he did he went above and beyond customer service. Will definitely get my next vehicle from him.

I have 2 great vehicles that I purchased from Green Corner Auto Park. Cathy is a pleasant person to…read morework with when purchasing a car. If you need a car and can't afford to buy straight out go see her. Cathy and Sarah will be so helpful to you and get you a car you love. ~Sheena

I was brought her from a friend of mine who had excellent experience with them... I have to say…read morethey have been nothing but great to me... When l first came they put me in a Kia Sportage l had it for over 2 years with no trouble and l have a Tuscan now and so far so good no trouble and would say this is a place to get a car from with no problem... When l call l Mrs. Cathy is always polite and if l have any problem she gets right on it and l thank her for being so nice...

We just moved here from TX, knowing I'd need a commuter car for work. And this was the first place…read moreI came and probably will be the only place I go! Criss the woman that sold me my new car, I'm telling you vibes were right off the bat. She was honest, transparent, funny, and truly made me feel like she had my back. Crystal from finance was phenomenal as well. Listened and even is helping me get some money back from a previous warranty. The GM Teudy (forgive my spelling) was courteous and felt like family! Overall definitely recommend. In and out in 2 hours.

Currently here for my first free service on my 25 Elantra Hybrid. Was told oil change and tire…read morerotation went great...only problem was they never actually rotated the tires! One of my tires had a red dot on it, as it was a new replacement after a flat. It was in the same position as when I drove in. Had an 11:00 am appointment and service took almost a full hour. Came out, signed their paperwork and saw the marked tire. Spoke with service manager Matt and he said they'd do it right away, sorry for my wait and that the tech (Colin Walsh) was an hourly employee and "would not be working there anymore starting Monday". I drove an hour to return to Flow, where I purchased the car in June, thinking perhaps loyalty would matter. I'm only 20 minutes from Modern Hyundai in Concord, so I'll be going there from now on, hoping they don't literally lie to the customer the way Flow did.

Not a place I'll ever go again. Their service work was not dependable and took way too long. I…read morewould not recommend.

hope Jeep grand Cherokee 2024. It's been in the shop a few times and they never have a loaner car…read morefor you. I days of work before to speak to the owners lo and behold. Finally, a loaner car was given to me. checking into the lemon law because it seems like they really don't know what to do to fix the vehicle 3 to 4 days after leaving me stranded on the highway and the brakes lock on their own they say they're waiting for a new upload for the information on the brakes. times for the same issue still waiting on the computer upload or whatever they say they need to fix emergency and told me that I can continue to drive it until they get the breakdown information.

Just purchased a 2023 CRV Hybrid Sport Touring from Frank at Flow Statesville…read more I was specifically looking for the Urban Gray Pearl in this trim package and they are extremely difficult to find sitting on a lot. Frank took my deposit in April and ordered me one. It was set to be made late May and delivered mid June. The plant these are made at is across the border from Niagara in Canada, so transit to NC shouldn't take long. However there is a backup due to lack of truck drivers so my vehicle arrived about a month+ later than expected. Frank and I kept in contact weekly as I needed the vehicle asap. He nor the dealership had control over delivery and really couldn't give good information on transit. Then I received the call it was on the lot and I could pick up the next day! I arrived at my scheduled time of 3. There were adequate staff that helped me through the paperwork which took about 45 mins, I was very happy with that! The detailers were cleaning the car as we knocked out the paperwork. I did have to wait an additional hour for this process that could have been done prior to my arrival. Once complete a different employee offered to walk me through all the bells and whistles. This was great as previous purchases at other dealerships have not offered this. All in all I am very pleased with my purchase experience at Flow Honda Statesville! I absolutely love the car too!!!

salesman and finance was great but service after purchase and quality of the vehicle were horrible…read more I bought a brand new Honda Ridgeline and got a warning light the second day of ownership saying the blind spot monitoring system was not working and it wasn't. Took it in for service and they stated that they would have to order a part to fix it and it would take a week to get it. I drove the truck home and when I went to back out of my driveway the backup camera started jumping and went black. When I called Flow service department they said well we will look at it when you bring it in for the blind spot fox. This is supposed to be a brand new vehicle!!!!

Buying a new vehicle can be scary. But from the moment George Guy Answered the phone I felt like I…read morecould trust him. He didn't BS about the numbers, financing, or anything else. And he stuck to his word about everything. He's a stand up guy and I recommend him to anyone buying a new vehicle. But the best part about this place is their customer and service department. George and Gordon are the men here hands down! My F250 was sold as is, but as I got home the AC wasn't blowing cold any more. I brought it back up the next morning and the repacked the air condenser for me - no charge - and gave me a loaner. The next day the check engine light came on and it needed a new Diesel Reductant puño. They also changed it out for free - and gave me a loaner truck. It's not too often you see people going above and beyond to help you- especially in the car industry. But Black Buick GMC has a reputation for that and I love them for it. I'll buy my next vehicles here for sure. Greta service. Fast. Trustworthy. It's work the drive down even if you live hours away. You won't regret and they'll bend over backwards to make sure you don't.

absolutely horrible experience. We went there Monday, August 31 to look at purchasing a new SUV…read more trading in our 2022 Buick SUV. No one greeted us when we finally got hold sales person. He was nonchalant non-participative not engaged and very unprofessional did take us for a ride in an SUV when we down to make an offer they did not work with us. We went there based on wonderful experience from the service department that we received a year before boy where we fooled. my advice is think twice before you go and purchase a car there I got a big mouth and I will let people know. Do not go to Black Buick, it is horrible ,sales people don't really care.

If you are headed to this dealership, read this first. There is one practice here that I can only…read morecall deceptive, and it will cost you almost a thousand dollars you never saw coming. The car is listed online at one price. When I asked them to send me the numbers, I expected to see the vehicle price, taxes, and the doc fee. Instead, the very first worksheet they sent, before any discounts, already had a roughly $990 "Resistall" undercoating package built into it. I never asked for it. It appears nowhere in the price they advertise online. You only find out about it once you sit down to get the real financials. I asked to have it removed, and Ben Scott would not take it off, having it conveyed to me through my sales rep that it is some kind of mandatory practice. There is nothing mandatory about it. Forcing a $990 spray onto a 2021 with 7,000 miles that already carries a factory corrosion warranty, and refusing to remove it, is a deceptive practice, plain and simple. There is also a $999 "doc fee." This one is at least posted on the website listing, so credit for disclosing it, but it is still BS. North Carolina has no law requiring a dealer to charge a doc fee, so $999 is a number this dealership chose. For reference, the title and tag work on my deal, the actual government paperwork, was itemized at $113, and the real cost of processing the paperwork is under $50. Their $999 is also above the North Carolina state average of around $799. To be fair, they did discount the car. The worksheet shows $988 off which brings it to an even $20,000, and that is a perfectly reasonable price for a five year old Golf. I had no problem with the price. My problem is what they stack on top of it. A fair price should just be a fair price. Instead, once you are in, they pile on nearly two thousand dollars in fees you cannot decline, a doc fee you do not legally owe and a spray you never asked for. They offered $500 off which still means I would pay $1,500 in fluff. If you still buy here, negotiate the out the door total, not the sticker, and do not believe anyone who tells you the undercoating or the doc fee is required. Neither one is. Update: Ben Scott called me on his cell phone to berate me for this review. I asked him to point out the inaccuracies and he said they discounted it off. You see the worksheet I attached. $990 for a coating. Not sure what to tell him. Really pleasant experience from someone I hadn't previously spoken to.

The leasing process was quick fast and easy, especially when they're getting your money…read more When I wanted to get out of my lease early, it was a bad experience at Randy Marion Ford Lincoln Statesville, North Carolina. They did not want to offer me nearly with the car was worth. I had only driven it for about 15 months and had only 11,000 miles. They sent me back-and-forth to Lincoln Financial and Lincoln Financial sent me back to the dealership trying to resolve the issue! I will never go back to that dealership again but when I went to parkway Ford in Winston-Salem North Carolina, it was a very smooth and great experience. I sold the car to them without any issues, for a fair price.

We had a serious malfunction on I77 with my Titan pulling a horse trailer, with a horse in it. And…read morefrom the moment Jessica answered the phone, they made me feel safe and that somehow or another we would figure out how to get through this. Staff was extremely thoughtful and kind to two women on the road with their horse.

A Four-Month Ordeal: It took them over four months to fix a check engine light, forcing them to…read morecompletely tear down the engine and multiple other parts. Physical Damage & Sloppy Reassembly: While in their possession, they managed to dent my rear lift gate. While they did fix the dent, I later discovered a detached side panel while washing the car--clear evidence of rushed, careless work. Defective A/C & Predatory Tactics: When I finally got the car back, the A/C barely cooled the cabin. When I brought it back, the service manager tried to gaslight me, claiming the A/C was "fine." To top it all off, he told me that checking the Freon level would require emptying the system and that they would charge me for it. Reckless Fuel Abuse: I handed them the keys with the gas tank sitting at half full. When they finally returned the car, the range was down to a pathetic 6 miles--barely enough fuel left to scrape my way to the nearest gas station. Zero Accountability Without Threats: It wasn't until I explicitly informed the manager that I was calling Nissan Corporate to report the issue that he suddenly decided to do his job. Had leave the car again.