I've visited this place several times and regularly shop at a few of the stores here. Every time…read moreI've made a purchase, the cashiers have been very clear about the return policy -- items must be returned within 2 days, and anything marked final sale cannot be returned. I appreciate that they consistently explain the policy so customers know the rules upfront. This past weekend, I went shopping with my mom on Saturday. On Sunday she asked me to return a pair of earrings because the closure wasn't secure. I went back to the store with the item and the receipt about 15 minutes before closing. When I brought the item to the counter, the interaction started with some not-so-inviting remarks. I asked the associate helping me if there was an issue returning jewelry, and she said there wasn't but that she needed to check the receipt because of the strict policy. Before she even looked at my receipt, another employee with reddish hair stepped in and said they had to be careful because people "try to get over all the time." At that point, my receipt still hadn't even been reviewed. I firmly explained that my mom had asked me at the last minute to return the item and that I really didn't want to come back out, but because of their policy she wanted to make sure it was returned within the timeframe. The other employee responded sarcastically, saying, "Well, your mom is right." The associate who was originally helping me then completed the return without any issue. Afterward, I quickly checked out at one shop and headed out since the stores were closing. As I walked toward the door, I could hear the same employee loudly expressing her frustrations, and when she noticed me she immediately stopped and turned away. I completely understand why a business like this needs to have a strict return policy, and I respect that. However, the commentary and assumptions made during the process were unnecessary. A simple, professional interaction would have made the experience much more pleasant.

Painted Tree Boutique is, by far, one of the coolest shops I've been to in VB. While I was out…read moreshopping for my daughter's birthday, I saw a few people walking into the store and was very curious to see if I could find a cute gift for her inside. I was blown away with what I had walked in to, I'd like to think of it as an upscale flea market. The store included specialized gifts, decor, jewelry, clothes, home goods, paintings, record albums, snacks, candles, plants, art...all under one roof. You name it, they have it. After walking around for over an hour looking at each vendor, I decided to buy my daughter a pair of socks (they have an abundance of awesome socks) and fun snacks. As I was checking out, the lady shared that they currently have over 270 vendors within the store and that they change often. There was also a "Ladies Night" event that week which included amazing sales, live music and gift card giveaways! All of the prices were fairly decent as well. If you are looking for a gift for someone or just want to buy something for yourself, Painted Tree is definitely the place to go!!!