Car Wash Overview: I would give this car wash 10 stars if they offered. By far the nicest people,…read more& cleanest car wash I've ever experienced in my 79 years. I came in late one afternoon with a car that was covered --every crack, windows, everywhere, in a 2-day thick layer of tree sap! -- I begged this elder gentleman, who greeted me to help me. 2 other car wash places said, "No" go to a body shop, wouldn't touch the car. I was in a panic. My son sent me to Valero. The elder gentleman walked around car, finally said, "of course" we will get your car clean. He said go get the $16 package and drive to the entrance. Next thing I knew he had waved 2-3 younger men over and they huddle, having a chat. One goes and gets a stack of pristine white towels, another is preparing a mixture of some kind, and with all soaking their big, immaculate washing glove into the brew they begin. I'm so relieved! Felt like a surgery, they get the hoses and rinse, scrub, wash, start round 2, working with various size towels. My car is 10-years old, no wax for years...heat had already embedded the sap in. (Thank Goodness there weren't any cars coming in during this car bath.) Finally, the fellows stepped back and began the normal car wash with brushes and lots & lots of soap! The main man is nodding as I drive out the exit! They all begin drying my car, using these white, lint free towels. I saw them doing a few touch-ups, and as I get out to see for myself if they really got all the sap off, the tears came. I couldn't believe my eyes. The car was "perfect", not one piece of this thick stuck-on sap that was everywhere on the car, & windows, rims, & deep cracks, etc. They politely asked if they could do anything else. I couldn't thank them enough! Ever had that feeling you just witnessed a miracle! Make this car wash you forever home. Good people, fantastic service, you won't be disappointed. Huge "Thank you" to the crew who cleaned the sap off my car a couple weeks ago. You're the best!

The car wash is good and they do a pre wash by hand or with a hose but the vacuums are never on…read more.. every time for the past few months that I stop and get my car washed I have to go some where else to vacuum. So if you just want your car washed, it's a great place to stop by, but don't count on the vacuum working or being turned on.

Never thought I'd rate a gas station, 10/10 bathroom that's it. Just a great clean bathroom.read more

Conveniently located gas station when coming from thee south where it feels like the middle of…read morenowhere for miles. Gas is $5.09 per gallon today which seems high.

Despite the website and the sign on the door saying they are open 24 hours a day one of the…read moreemployees ran up and locked the door as I walked up at 9:30 Pm to make a purchase. Then both of the employees inside refused to make eye contact or explain why I hey we're closed early when I knocked on the door.

Such jerks about using the restrooms here. I've probably spent $5,000 at this gas station and the…read moreone time my little kid has to pee when i don't need gas they give me a hard time and make me buy something before they will buzz her in. i remember when gas stations had bathrooms as a way to get people just to stop in and increase foot traffic and didn't hold them hostage. lame. i'll buy across the street from now on just on principal.

I had a nice experience here tonight getting gas after I had my hair done and I wanted to thank…read moreOscar for being such a gentleman. . The #7 pump wasn't working so he came out to help me after I went into the store twice where I had to wait in line because people were buying junk food. I hate getting gas especially at six dollars a gallon so I'm happy this was a more positive experience.

Do NOT stop here. I recommend the location at 515 E Avenida Pico in San Clemente, which is only…read moreabout two miles away. I stopped by on Monday around 1:30 PM to get gas and chips, but the employee (Leslie) told me I could only pay for the chips inside and had to pay for gas at the pump due to her shift closing. That didn't make sense, especially since paying at the pump places a temporary hold on your card, which I was trying to avoid. The lack of customer service was frustrating, so I ended up going to a different location. They really need better training and more customer focused employees.

Great staff and customer service. We stopped on the way up to LA and noticed there was a Too Good…read moreTo Go available so we decided to take a slight detour. It was a bit further away from where we were heading but it was well worth the trip. The random goodie bag had 4 donuts, 4 bags of cookies (each had 3 cookies in it), a breakfast burrito, a protein shake, and a charcuterie packet. Everything had expiration dates within the week but still just as good. Store was clean and had a large variety of items. Would go back for sure if in the area.

This car wash is convenient since it's right off the 5 freeway. Sometimes there's a small line but…read moreeach car (depending on the package purchased) can take a little long. The staff are 50/50, when something goes wrong with your wash, I've had nice guys, and "authoritarian" staff help. This individual refused to listen to what I was saying. Anyway, they got the wash to work and that's all that matters after you purchase their premium. Their dryer dries about 60% of the car. It's best if you grab your microfiber cloths and jump out when the dryer ends to prevent water marks drying and sticking to your car. Also, sometimes you're looking forward to getting a car wash and the wash is down with a cone in the front. This place is a hit or miss.

Any place there is a Polar Pop and usable restroom=5's…read more Although California has banned styrofoam cups. Easy on/off freeway access. Large fountain drink .96 cents Tall bays for high clearance vehicles McDonald's and Starbucks next door My local gas is $4.09 here it was $4.99 for (87) This is a good stop if you're traveling from San Diego northbound or southbound because it's prior to Camp Pendleton which is a long stretch.

Worst service ever , the guy name kabir so mean and rude , every time I come here he looks mean and…read morenever smile or happy ,

Despite app and website saying open 24 hours door was locked early and employee inside was…read moreunwilling to help and was instead busy eating his snack staring into the distance. Bad customer service.

Despite the website and the sign on the door saying they are open 24 hours a day one of the…read moreemployees ran up and locked the door as I walked up at 9:30 Pm to make a purchase. Then both of the employees inside refused to make eye contact or explain why I hey we're closed early when I knocked on the door.

Should you ever need gas while traveling in this area, this is a cheap and easily accessible gas…read morestation. Prices were a bit higher than other gas stations, but when your gas gauge displays the dreaded "E" and you still have a way to arrive at your destination in either direction, a visit to this gas station will save your day

I needed to use a restroom and I was beyond outraged DO NOT GO THERE…read more NO RESTROOMS ... worst ever! They need to get a clue and give customer service!

Extremely unprofessional customer service…read more I had a disappointing experience at this Shell station in San Clemente (El Estrella). The assistant manager came out of the store and told me I was no longer welcome -- not because I did anything wrong, but because I repeated something I heard one of their own employees say. I didn't use any bad language or cause a scene. Instead of speaking to me respectfully, the assistant manager came out yelling and told me I wasn't allowed back. I felt disrespected and embarrassed. If employees are openly talking about personal matters in the workplace, they should expect that people might hear and comment -- especially when they're doing it on the job. I expected better professionalism and customer service. This situation could have been handled with maturity and respect, but unfortunately, it wasn't.

Love that this specific location has Japanese/ Asian food in stock! Can't wait for them to add more…read moreyummy food like Japanese fried chicken or even onigiri (tuna Mayo). I'm hoping that 2026 offers more of it. Services is great, Tim basically a regular at this point and the place is clean. Now keep in mind, late at night there are people hanging out in the front so be careful.

Supposed to be 24 hours…read more Stopped during road trip. Closed. The guy in the other side of the door said they were closed . 11.03.2024 - 2:15am Don't stop here.