This is the third project Absolute has completed for us over the past couple of years--each on a…read moredifferent structure. After a few weather-related delays, the fumigation of our home was finally completed, and the team handled everything professionally. Anyone who's been through a tenting knows how stressful the process can be, but Justin (the owner) made it easier with a thorough and informative pre-tenting walkthrough. Brittany (Co-owner) was also nice to work with--courteous, responsive, and accommodating during our interactions (mainly on text). It is apparent how much this company prioritizes both client and employee safety. If you're considering fumigation and want more details about our experience, please reach out.

Aloha Brittany If…read moreyou take customer billing and payments seriously than why have you not responded to our calls? I cannot count how many times we've left messages with your workers and never ever got a call or email back from Absolute acknowledging our concerns. Totally brushed us off and ignored our problem even though your former worker Amy acknowledges to us that we were paying for another homeowners monthly service charge. She couldn't do anything said had to talk to management and will call back asap. Two weeks went by never heard back and by the time we called back Amy no longer there. I called for an update for a refund my husband called for a refund and all your workers could tell us "Brittany will call us back after 4:30". Well Brittany never called us back until now that you are replying to my review in haste.

I called them twice and they never called back. Even if they're backed up they should still have…read morethe courtesy to call and say so.

Rescued yet again by Grant and his team! I'm going on 5…read moreyears of having a very good relationship with this team of saviors! I sleep so much better at night knowing that my house is protected by NexGen!

Our home inspector found 4 wasp nests in the eaves. I called several pest control companies and…read morethey had really high pricing plus would not remove the nests which is wild to me. Not only did Kevin remove all 4, he found several more, treated and removed them. His pricing is excellent. CALL HIM!!! He won't disappoint!!!

Kevin did a great job. Very down to earth and trustworthy. Knowledgeable, hard working and…read morereliable. Will definitely use him again. Wayne A.

Andrew was personable and knowledgeable. We highly recommend Eco Smart for your pesty pest…read moreeradication. We had interior and exterior application for ants and roaches. Andrew provided excellent service, we will use them again.

Andrew was absolutely great. He was thorough and detailed. He sprayed every corner, seam, doorway,…read moreand entranceway like he was on a mission and honestly I respect that level of commitment. He also went above and beyond by spraying proactively for roaches, ants, and spiders, and even mentioned it could help with the millipedes that have apparently decided my home is their vacation destination. He treated the drains for gnats too, which I did not even think about but now feel personally attacked by. What really stood out was that everything he used, spray, bait, and powder, was eco friendly and pet friendly, so no stressing about safety while still getting the job done. He also made sure we actually understood what to do after he left. He went over the instructions multiple times, emphasizing that everything needed at least 45 to 60 minutes to dry. Clear, patient, and thorough, basically the opposite of every confusing instruction manual ever written. Also, shoutout to the woman who scheduled the appointment, I am so sorry I forgot your name. She was amazing, super knowledgeable, clearly experienced, and mentioned she has been doing this for years and has been on the islands for something like 47 years. You can tell when someone knows their stuff and she definitely does. Regarding the cost, there was a small difference from the original quote. I was initially quoted 180 dollars before taxes with the note that paying cash would cover the taxes. In the end, I was charged 165 dollars, which was actually lower than expected. I appreciated the transparency during the visit and the final price worked out well. Overall, highly recommend. Huge thanks to Eco Smart for sending such an awesome team. If all service experiences were like this, I would actually look forward to having bugs. Okay that is a lie but you get it.

I only got the initial inspection (which was free) but got insight on the many holes hidden within…read moremy unit that could be the culprit for the roach sightings. Sean seemed like an honest person; I got an upfront estimate on a quarterly maintenance program, but he also said the traps we already laid out could be enough to keep bugs out. He also let me know that there are other things I could do myself before committing to the maintenance program. Within a day or two I got a email with more details on the maintenance program, along with the pictures he took of each hole in my unit. So even though it had only been an initial inspection, I got enough information to be satisfied with Pest Tech Hawai'i.

I had a very disappointing experience…read more In July 2026, this company arrived to tent the house across from mine. Without my permission, the crew drove a heavy vehicle onto my driveway and lawn, leaving noticeable indentations. They also turned the vehicle's tires while on the grass, tearing up and damaging the lawn. I contacted the company by phone, left a message through their AI system (which is just horrible as you don't get to talk to a real person. Guess their way of not having to get back to you.) and followed up with a detailed email requesting that someone contact me to discuss resolving the damage. Despite these efforts, I have received no response. Mistakes can happen, but what is most disappointing is the lack of communication and customer service afterward. I simply wanted to discuss the damage and find a resolution, but my calls and email have gone unanswered.

Today I was scheduled a follow up appointment with Ecoshield at 8 o'clock this morning. The…read moretechnician that came out today Nazareth Lopez was right on time!! super patient, local Braddah and friendly does his job with great values. Customer service is one that he values made me feel super comfortable, letting me know what he was gonna do. did exactly What he needed to do. The most important thing from a customer is feeling comfortable with anyone who enters your property or your house and today NAZARETH did exactly that even my dogs where comfortable with his energy!!! And normally my dogs are like me don't trust anyone. So I would like to just say thank you Ecoshield for having amazing and friendly people that can represent your company to the fullest when it comes to customer satisfaction/comfortability. Please make sure to send Nazareth Lopez on my next scheduled service day. Mahalo

Seems like every other week someone from this company is knocking on my door trying to sell their…read morecompany. I have a no soliciting sign right next to my door which they ignore and keep yapping. But "I'm not soliciting" was today's explanation. What?! It's very irritating and frustrating to have to go through this almost weekly. Keep a log of residents who already said "NO" and leave us alone.

We have quarterly bug treatments from Hoxie. They are always timely, and they do an excellent job…read more Highly recommend!

I've been using Hoxie for just over a year at our house in Kaneohe and they have been amazing. They…read moreare on top of scheduling with quick responses, and they always arrive on time or early. We had a horrible time with cockroaches before and now we hardly have any. I definitely recommend this company!