Amazing work. She was so knowledgeable, worked fast, and had our over a 100 year old piano back to…read morelife.

From the owner: We service all makes of acoustic pianos. From small uprights to concert grand pianos, we fix them…read moreall. We do not have storeroom at our location, we are only a repair shop. We come to you by appointment only.

Chip is a consummate professional, a piano technician and tuner for the kind of person who wants…read morethe best results possible from their instrument. I especially like that he's down to earth about the costs and benefits of the work he does: not everything you choose to do will make a big difference, but that depends on you, the customer, and determining with chip if it's important to you and if it's worth the cost. Do you want a piano tuned to 430 to match Schumann frequencies so it sounds more mellow, like the most beautiful of baroque instruments? Or maybe at 442 to push the sound a bit, make it more aggressive? We talked quite a bit about what I wanted from the instrument before he started. Then, and only then, did he start working. He's a listener first, the kind of customer service person you hope to meet and rarely do today: he wants to help you get what you want from your instrument, not what he thinks it should be. A piano is a part of the family, and it has it's own unique relationship with you, the owner. Race cars are tuned to match the racer, violins to match the player, guitars custom made to match the guitarist. Call chip if you want the best. Or if you just want whatever it takes to keep the thing upright for another year. He'll deliver the results you want at an affordable price.

Chip tuned my piano in February 2026, and I believe it is the worst tuning experience I've ever…read morehad. Almost immediately, I realized my piano was not in tune. The first few notes of my favorite piano piece sounded off, so I downloaded an app to test it. Almost half of the keys were out of tune. I have someone else tuning it today, and I can hear how far out of tune it was. The piano overall was flat. 440 A was 14 cents flat. Some of the upper keys were 30-40 cents flat. The lowest notes on the piano were the worst. To make matters worse, Chip charges 50% more than other piano tuners. He will not be working on my piano again. He would probably blame my piano, but it would not have detuned itself within a matter of days. The man currently tuning it said some of the keys were little tricky, but that should not have been an issue for someone who has the expertise Chip claims he has.

Joe has been tuning pianos in and around Albuquerque for MANY years. He was one of the official…read morepiano tuners for APS schools when I was there. He always does a great job and quality work!!!

I had 3 other piano tuners before but Joe did a fantastic job. I highly recommend his service.read more

Gannon was really thorough with a very old and unrestored piano that we inherited. He did an extra…read morehour of work to help get it to a better place, after he initially thought it would need quite a bit of expensive work to salvage it. He gave us options for further improvement but also advised that it may not be worthwhile cost-wise, and we really appreciated his honesty and expertise. Very fair prices and was available within the week.

We just moved to the area and needed our piano tuned after several years of not being tuned, and a…read morecross country move. He did a great job. The piano sounds terrific. We will most definitely call Gannon when we need another tuning.

Great work tuning up our piano and fixing a few annoying clicks and buzzes. Came right on time and…read moreworked away patiently despite some loud electricians flipping on and off the lights. The piano sounds great; completely forgot how nice it is to play on an in-tune piano. ;)

I was really disappointed by the scratches in the floor, the lateness, the "almost running into the…read morehouse" and lack of truck backing skills/communication, and mostly, THE COMPLETE INABILITY TO GET MY PIANO IN THE DOOR. And he still charged me. After waiting 40 minutes for him at the delivery spot he realized he could not get it in theturn of the porch, and had no ambition to dissemble anything or problem solve much. I had him take my mothers piano to value village as a donation because I was running very late at that point for another appointment. Then he told me it would still be over $300. My suggestion to him is to not snap at his female co-worker in front of clients, and that if he hears a floor scratching to stop after 1 foot instead of 10. I considered not paying him or asking for a reduced rate but I am not the heckling type, esp. considering that it was my recently deceased mothers piano. Which he knew. I believe he should have offered something in exchange for all the mistakes. Later a couple of my friends went and got the piano from value village, and took it home in their toyota pickup. the porch rail came off with a couple screws. cest la vie.

We got a baby grand! Free! Well, nearly free…read more Our kiddo's piano teacher heard about a 1930 Chickering baby grand that had to leave a north valley home because the couple living there was "downsizing" so she asked us if we wanted to claim it. Yup, you bet we did. Our little Yamaha had served its purpose, but c'mon, who wouldn't want one of these historical beauties in the living room? When it was delivered, I suddenly had my reservations. This is a review of the moving company so I guess I'll add relevant information: 1) I really enjoyed the friendly, knowledgeable movers, two of them moved everything in and out. They were not masked and in retrospect that's not cool, not during COVID. 2) They claimed they forgot to blow the dust out of the piano, which either was true or a slightly underhanded way to get me to send the piano to their studio to be reconditioned. 3) The price was about as expected, $300. The piano needed to be tuned, of course, with several chords replaced, so in the end we got a free baby grand for about $700. I blew out the dust -- wasn't bad -- and reconditioned the keys and wood myself and I gotta say, not bad for an amatuer. This thing looks and sounds great in our home, and this is a company you can trust to do a good job moving inner-city.

When I first called to inquire about moving an "upright grand" from Santa Fe to ABQ, I spoke to…read moreRene who was very courteous and helpful. After calling a few other places and having 2 of those places recommend Albuquerque Piano and Organ when they we unable to make the delivery within the time line we needed, I booked them. The driver called when they were on the way to pick up the piano, and again with an ETA of when they would be at our house to deliver. The guys were very pleasant, professional, and knew what they were doing. Piano was perfectly placed and they even put floor protectors we had under the wheels of this beast because it is such a heavy piano. Would definitely use again and highly recommend.

They damaged my piano and have taken zero action or responsibility to rectify the situation. It's…read morebeen months that I've been calling them to ask for them to fix the damage or get a refund and they've done NOTHING! On top of that, the woman who always answers the phone is consistently rude and hangs up on me. This is not a way to run a business. I will tell everyone what a terrible company this is and report them!

As others have already written, this is not a trustworthy company. I was given two prices to move…read morea new Fazioli concert grand (worth in excess of $200,000) from CA to CT: $3,500 if shipped with other pianos in the van, or $6,000 if shipped by itself. I chose the less expensive option, thinking it would actually be better for the van's balance if there were two instruments, rather than just one 1,200 pound instrument. Then Linda, the office manager, told me they would not ship my piano with another due to the high value, so I was obligated to go for the $6,000 solo move. When the van arrived, my property manager took a photo clearly showing a second instrument inside. I then told Linda I would pay the $3,500 they asked for since my piano was not shipped alone. At that point, she made up a story that they put another piano in the van at my insistence and they still expected to be paid $6,000. This is an age-old tactic known as bait and switch. Get the client to sign up for the more expensive option, then deliver the lower quality option. Now I'm dealing with a hysterical office manager threatening to sue me. If this sounds like fun to you, don't hesitate to call Expert for your next piano move.