Chip tuned my piano in February 2026, and I believe it is the worst tuning experience I've ever…read morehad. Almost immediately, I realized my piano was not in tune. The first few notes of my favorite piano piece sounded off, so I downloaded an app to test it. Almost half of the keys were out of tune. I have someone else tuning it today, and I can hear how far out of tune it was. The piano overall was flat. 440 A was 14 cents flat. Some of the upper keys were 30-40 cents flat. The lowest notes on the piano were the worst. To make matters worse, Chip charges 50% more than other piano tuners. He will not be working on my piano again. He would probably blame my piano, but it would not have detuned itself within a matter of days. The man currently tuning it said some of the keys were little tricky, but that should not have been an issue for someone who has the expertise Chip claims he has.

Chip is a consummate professional, a piano technician and tuner for the kind of person who wants…read morethe best results possible from their instrument. I especially like that he's down to earth about the costs and benefits of the work he does: not everything you choose to do will make a big difference, but that depends on you, the customer, and determining with chip if it's important to you and if it's worth the cost. Do you want a piano tuned to 430 to match Schumann frequencies so it sounds more mellow, like the most beautiful of baroque instruments? Or maybe at 442 to push the sound a bit, make it more aggressive? We talked quite a bit about what I wanted from the instrument before he started. Then, and only then, did he start working. He's a listener first, the kind of customer service person you hope to meet and rarely do today: he wants to help you get what you want from your instrument, not what he thinks it should be. A piano is a part of the family, and it has it's own unique relationship with you, the owner. Race cars are tuned to match the racer, violins to match the player, guitars custom made to match the guitarist. Call chip if you want the best. Or if you just want whatever it takes to keep the thing upright for another year. He'll deliver the results you want at an affordable price.

Anthony and Neil are great guys. Beautiful showroom. Wonderful selection of pianos. Go check out…read morethe Schimmel brand.

The team of Anthony and Neal over at Pianowerkes in Albuquerque were nothing less than amazing,…read morecompassionate, supportive; and we felt no pressure whatsoever in purchasing a once in a lifetime NEW PIANO. I called in, spoke to them twice, then made an appointment to go up from Santa Fe to see some pianos. It was not only exciting, but quite lovely having the entire store to myself to explore what piano would work for me; especially since I was a tad nervous since I had not played in quite sometime. Neal could not have been more sensitive to my needs and vulnerability. He played like a virtuoso so I could get the full range of the sound; I played to feel the sound and the piano itself. I had the best of both worlds. Going in I wanted a used piano; but after playing a new Yamaha all bets were off. I have played used all my life, so having a new piano all of my own really was not only heartfelt, but personally intimate. The new one I played on the floor was butter; brand new, on the floor only a few weeks; but what 'made the butter melt' was when I asked Neal if he had the same one that was still in the box that no one had played, and he was more than accommodating. Who does that? You will not find the kind of service we experienced anywhere when it comes to buying a piano; and I can tell you Anthony and Neal went 'full monty' on taking care of us and our situation. You guys at Pianowerkes made my New Year! But it does take a team to make a village, so I wanted to also give a big thanks to Adam - 'piano mover extraordinaire' and his two men team who got me my piano in record time before Christmas. THEY worked so hard to make sure that customers were able to get their piano's before Christmas, moving pianos not only in the cold, but across state lines. Now you tell me... if you were to purchase a piano, wouldn't you want to experience the stellar customer service we had? Or take your chances somewhere else....

I've heard they offer reasonable prices for selling and are also very professional! I was…read morerecommended this business from a close family friend who is a fantastic piano player for the church I attend and am also employed by!

A wonderfully detailed display of Grand pianos, there were a couple of exquisite chandeliers. The…read morepersonnel was delightful.

Joe has been tuning pianos in and around Albuquerque for MANY years. He was one of the official…read morepiano tuners for APS schools when I was there. He always does a great job and quality work!!!

I had 3 other piano tuners before but Joe did a fantastic job. I highly recommend his service.read more

The owner, is sheisty and argumentative. He does not genuinely care about the students at the…read moreschool nor the staff. There are several red flags. No contract for the school, deceptive business practices, inconsistent communication. Don't bother bother bringing your student here.

Just to clarify, our child just happens to be insanely talented, one-in-a-million, a total…read morestandout. You won't hear many parents make these kinds of statements, but I'm willing to go out on a limb, here, and say that while she's not a Prodigy, perhaps, she's far more capable than, say, your kid. It's not like we had her tested, or something, we're just objective observers, sitting at the same recitals you are, looking at the crop of 'em, listening to their pathetic attempts to make their cellos sing. It's pretty obvious, isn't it? All of her teachers say it, too. She's exceptional. So you can trust this review. Our exceptional kid has enjoyed her experience at this school, and we're glad they're grooming her for Julliard. The building made some ventilation updates during the second half of 2020 to mellow our COVID concerns, too. Our main issue is the billing process. We pay a fixed, monthly charge for instruction, yet for any number of reasons, during any month, her class time can be cut in half -- think school break periods, holidays, that sort of thing. It's super inconsistent. Paying per class is simply a smarter way to go. We like smarter. We raised it.

Gannon was really thorough with a very old and unrestored piano that we inherited. He did an extra…read morehour of work to help get it to a better place, after he initially thought it would need quite a bit of expensive work to salvage it. He gave us options for further improvement but also advised that it may not be worthwhile cost-wise, and we really appreciated his honesty and expertise. Very fair prices and was available within the week.

We just moved to the area and needed our piano tuned after several years of not being tuned, and a…read morecross country move. He did a great job. The piano sounds terrific. We will most definitely call Gannon when we need another tuning.

Tom showed up at the appointed time,and did a careful, professional job of moving my Steinway…read moregrand. I would highly recommend Tom for any piano services !

I was completely floored with the level of professionalism and friendliness by Mr. Lepinski and his…read morefamily. Being a complete piano novice myself, Tom was extremely helpful and friendly in showing and demonstrating to me his various instruments within his showroom. We made a great deal on a beautiful refurbished Knabe Baby Grand that was delivered to my home literally the following morning after purchase. I highly recommend anyone interested in purchasing a piano or needing any piano related services to contact Mr. Lepinski exclusively. I will definitely be contacting him again in the future for any of my piano needs. Thank you!!!

We got a baby grand! Free! Well, nearly free…read more Our kiddo's piano teacher heard about a 1930 Chickering baby grand that had to leave a north valley home because the couple living there was "downsizing" so she asked us if we wanted to claim it. Yup, you bet we did. Our little Yamaha had served its purpose, but c'mon, who wouldn't want one of these historical beauties in the living room? When it was delivered, I suddenly had my reservations. This is a review of the moving company so I guess I'll add relevant information: 1) I really enjoyed the friendly, knowledgeable movers, two of them moved everything in and out. They were not masked and in retrospect that's not cool, not during COVID. 2) They claimed they forgot to blow the dust out of the piano, which either was true or a slightly underhanded way to get me to send the piano to their studio to be reconditioned. 3) The price was about as expected, $300. The piano needed to be tuned, of course, with several chords replaced, so in the end we got a free baby grand for about $700. I blew out the dust -- wasn't bad -- and reconditioned the keys and wood myself and I gotta say, not bad for an amatuer. This thing looks and sounds great in our home, and this is a company you can trust to do a good job moving inner-city.

When I first called to inquire about moving an "upright grand" from Santa Fe to ABQ, I spoke to…read moreRene who was very courteous and helpful. After calling a few other places and having 2 of those places recommend Albuquerque Piano and Organ when they we unable to make the delivery within the time line we needed, I booked them. The driver called when they were on the way to pick up the piano, and again with an ETA of when they would be at our house to deliver. The guys were very pleasant, professional, and knew what they were doing. Piano was perfectly placed and they even put floor protectors we had under the wheels of this beast because it is such a heavy piano. Would definitely use again and highly recommend.