Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

Disappointed. I bought a bike, was told that I would have a lifetime of basic repairs. As soon as I…read morereceived the bike, there was a problem. I was told they don't fix it and that I had to go to another city, another bike shop, to get it repaired.

I was riding my mum's bike and needed to adjust the seat height very badly. I stumbled upon this…read morestore and the lady in there helped me to get my seat higher. She also gave me advice on how to lock the seat. Very nice and friendly. Came in the next day to get a helmet and a chain lock. Great service

Not sure what happened 4-8 years ago, but I have never had any issues. I do bike maintenance by…read moremyself so I mainly purchased stuff from them. One thing, nothing to do with this store, but latest bike brakes with discs are more than annoying to maintain.

This has been my go to place for bike repairs for a while now. I'm a handy guy, but bike repairs…read morecan be such a pain especially if you don't have the right tools. Even after watching a ton of YouTube videos I always has problems as I don't have the proper tools for those fine adjustments especially with the cables and chains! Small family run place that is always busy as they are very reliable and very fairly priced. Located off old Kennedy they quote you the price on the spot and you leave it there if they are busy and will contact you when ready. The pandemic has been good to them as more and more people are riding there bikes these days so more repairs are needed. They also sell bikes too but have only done repairs here. Great place to get your bike fixed!!

good service fair prices…read morei will come back! the only issue might be parking (park on street in front, or maybe across street by clothing donation bins)

Great location for price, selection, and knowledgeable staff!…read more Large selection of sizes and colors, and the staff ensures you get the right fit, along with all the accessories. Being vertically challenged (5'2) I struggled to find an adult bike for my height. I found the perfect Hybrid XS step through frame which was exactly what I was looking for. They serviced the bike before I left the store, and it came with 5yrs free servicing. Personal bike mechanic... yes please!! I definitely recommend shopping here... and thx to Zack for being so helpful. Bike details: Model: Liv Flourish FS 2 Color: Eclipse Size: XS Hybrid - Aluminum (Not included: Bike bags, bottle and phone holders, electric bell, retro headlight - from Amazon)

Terrible customer service. My husband was looking for a new bike and received a written deal for a…read moreGiant model with specific specs. On the day we went to pick it up, we also decided to buy a bike for me. After trying several options, I finally chose one. All seemed good--until they brought out my husband's bike, which turned out to have completely different specs than what was originally offered. We began discussing alternatives with the salesperson, and my husband started trying other models. Suddenly, the salesperson walked off to the parking lot because a friend of his had arrived. They came inside, but instead of continuing to help us, the salesperson turned his full attention to his friends and completely ignored us, it wasn't just a moment, it was at least 15-20 min, So we left. Thankfully, we then went to a store in Whitby where the experience was completely different. We were warmly welcomed, given clear explanations of so many options, and ended up purchasing two bikes very quickly. That's how customer service should be.

Had a great experience getting my old clunky and basic commuter bike fixed up. While I'm not a huge…read morebiker, I recently got "doored" while on my commute and I just wanted to be sure of my bikes alignment and overall condition. Couldn't help but feel that pain in my stomach when dropping close to $300 on various repairs, but biking home I realized how much easier of a ride it was since Gordon's recommendations. Truly grateful! Seriously, these guys are the real deal. All the best!

Guys solved a problem with my e-scooter very fast and I didn't pay a lot. Great customer service,…read moregreat quality of repair, pretty cheap and also they gave me 30 days warranty in case that smth will be wrong. Highly recommend this place.

I have used Velofix for over a decade, Steve is always great, their work is solid and high quality,…read moreSteve is very thorough, very knowledgeable, super nice and really cares about your bike, they work on my high end road bike when i need something complicated done that i'm too lazy to do myself. They do quality work on all levels of bikes, I would not consider any other shop, plus they come to you!! so convenient!! Great service!

Nathan was awesome!!! he disassembled my e-bike and prepared it for travel. Careful. Thoughtful…read moreand so helpful!!!

Terrible customer service, was told to drop Of my bike the…read moreday before a scheduled repair. I got there exactly at 7, the sales person saw me and slammed the gates shut on my face, I understand I came when you just closed, you could have made your point in a kind way, but you were arrogant and un compassionate, it hard to believe there's such cold hearted humans amongst us. I really liked the previous owners. They've lost mine and my families business. Im happy a found another really amazing bike store with great customer service in the area.

After A very pleasant initial phone call. I brought my sons bike in to tighten the handles. I was…read morehelped very quickly and the bikes issue was sorted out faster than it took me to drive to The Velo Love Bike Shop. Thank you for the incredibly fast and very friendly service. I highly recommend going there for your bicycle needs.

Very friendly and got quick service. Also, they were fair in pricing for labor. Nice shop with good…read moregear selection

Nice people working there, did a bicycle service. Prices were reasonable! Will be back for my…read morebicycle needs