The staff was professional, friendly, and helpful, and I received the memorial cards the next day…read more I am very happy with their service.

I had an outstanding experience at Cornerstone Copy! They made a challenging project. I was unsure…read morehow to navigate an absolute dream come true for my daughters milestone birthday. I wanted to create a custom Monopoly board and their team provided the knowledge, guidance and expertise needed to turn out a finished project that exceeded every expectation I had. It took a little trial and error, but they were were awesome throughout the entire process. The service was fast and friendly. Highly recommend them for any custom projects you have!

What a great group! Accommodating and they worked with me, using a solution based philosophy! I am…read morejust very small customer but they treated me like I was printing 1000s a week.

I had a wonderful experience with the Giffersons. I needed wedding invitations printed on short…read morenotice, but I wanted good quality and I needed some knowledgeable, hands-on assistance (not just uploading files to a website). They were extremely helpful, the job was printed the next day, and the price was much lower than I expected. They're terrific!

Seems I'm to be the first and only review on this page at present. Unfortunately, mine will not be…read morea kind voice. My first encounter with this business was a package pickup. I'd also started shopping for a new mailbox location, and Burnsville had become a regular destination. I've always picked up on persuasion attempts and money motivation pretty quickly - particularly overly friendly voices a touch too excited - and I've hated the sound of it since I was young. I'm a branding and marketing professional now, which means I pick up on it even better these days, and it doesn't annoy me any less. It was actually why I left that day without signing on for a mailbox. After discussing with the person who'd be sharing the box, we decided that this location would be most logical. The day I went in to create my account, I met Ryan. Normally, we don't much consider our UPS representatives. Over the next several visits, however, Ryan would completely impress me with his attentiveness. I dropped by once to pick up packages and Ryan followed to my car to notify me that he'd just processed another package that'd arrived for me. On any occasion I pulled into the parking lot after that and he wasn't swamped by a line, my packages were already at the counter waiting. Even when Ryan did have a line going, he'd at times run back and have the packages ready if there was a pause when he'd need to wait for the customer to complete a process of some kind. Did I mention that he started sporting a hell of a leg injury and never let up on his quality of service? Truly, this guy was on top of it. In contrast, I'd actively avoid interacting with the owner every time he was around, stalling to let someone else go first to speak with whoever else happened to be there instead. The mailbox lapsed without my knowledge months before I dropped by to claim packages. The owner was the only person onsite and notified me of the overdue before processing my packages. He claimed I should have had a letter in my mailbox notifying me of the charge. I was holding every piece of mail from the past several months since before the lapse, and there was nothing of the sort. Rather than acknowledge this, he brushed it aside and said I should have had it. I found this as unprofessional and off-putting as his demeanor with dollar signs in his eyes the first time we met. I chose to talk to the other individual sharing the mailbox before making a decision on continuing the service, as I no longer had need of it but definitely appreciated Ryan's level of service enough that the cost didn't bother me. There was a lot going on on my end at the time with a felony assault case, and the mailbox lapse, well, lapsed. I didn't receive email reminders. As I hadn't used the address in months even before its lapse, it was certainly not at the forefront of my mind given pressing matters at hand. I don't mean that to be dismissive of my accountability. Rather, I would imagine that creating a better renewal process might alleviate these issues entirely. Weeks later, I received a call from the owner reminding me of the matter. I pass the message to the other party sharing the mailbox, as a storage unit of mine had just been broken into and had my full attention. The other party never followed up. I found out that two of my packages had ended up there months ago, before my encounter with the owner. I never received them from the owner, so I'd thought the packages had been able to be forwarded as I'd originally requested of the senders. I ended up making the hour-long trip back to the area I was never in anymore to claim them. In doing so, I asked Ryan if it was possible to keep my information on file for ease of reopening an account from afar if necessary. It would seem the owner thought this was a ploy to get out of paying charges for picking up packages without an active mailbox. His exact words as picked up by my auto-recorder that activates the moment I'm on a call: "We're not going to be played like that." Safe to say, he assumed I was asking that question as a ruse hoping to string them along to skirt the package pickup fees. I only regret running into the store with only keys in hand as was always my habit there, so I did have to run back out for my wallet for the charges I fully expected to pay before I drove the hour it took to get there and be insulted. To say I'm appalled is an understatement. I admit to having the thought that it would be interesting if my file disappears after this review. I did not expect to have to pursue a felony assault charge or have it affect my life for months on end, nor have that followed by a break-in that would throw loop and hoops my way. I don't expect others to make room for this. I do, however, very much expect professionalism and character in business services, and the atrocious manner in which this was verbally handled in front of the customer was absolutely unacceptable. Owner = 0. Ryan = 5. Unfortunate.

This is a wonderful store! I have never had anything but excellent service. Every employee is so…read moreknowledgeable and helpful. I have my scan ready from Amazon on my phone and I'm in and out of the store so quickly with a receipt for tracking. Thank you! Thank you Burnsville UPS Store.

I've done business here a couple times. Once to drop off a package, more recently to pick up a…read morepackage. The staff is quite friendly, eager to help, and did a good job making sure I was the person that was supposed to pick up my package - which I really appreciate. The person helping me even asked if I needed help getting my large package to my vehicle.

Andrew was extremely helpful. I brought in a package to be returned and needed assistance with…read morepackaging and printing the return label. Turned out I needed to go to a competitor (product return policy) but Andrew got me set up with everything I needed to make my next stop quick and easy.

I needed HP 62 computer ink as I work primarily from home. Target was out and I photographed…read moreTarget's price and walked over. Theirs was $24.99 and Target price 20.99. I asked if they price matched and answer was yes. Showed cashier my photo from Target and price was adjusted. I signed up for some reward program too. Cashier was very nice. Used company credit card to pay.

Just a PSA, never buy anything from this or any other OfficeMax/Depot without first checking the…read moreprice online. I ALWAYS find the price online to be lower. Today I purchased a postal scale, the price online was 75.59, the price in store was 159.99! I also got a coupon while looking online for 25% off any regular priced item. Sure enough, the scale rang up as 159.99. I showed them the online price and they immediately matched it. They thought the coupon might be for online orders only (it was not). Then they thought it might be for pick-up orders only (it was not). I offered to stand in front of them, purchase it online and wait the prescribed online "ready for pick-up" time of 20 minutes. Happily the register accepted the coupon without having to play the bought it online game. I give them stars for not hassling me too much and walked out having paid 56.69.

When we first opened School of Rock in Burnsville in October 2010 we were referred to Fast Signs…read morefor our signage. They did such a fantastic job inside and out that we asked them to come do the inside of our Eden Prairie school and the exterior of our St. Paul school. Whether it's lighted signs, window signs or wall graphics, they have great ideas, great people and great prices! I can't say enough good things about them.

They are what they advertise: FAST! We needed our signs in a day and they got it done.read more

Went in , the girl was friendly and quick. No issues, It wasn't super busy but they did have…read morecustomers I In-N-Out as I was going

I thought I posted this review last Tuesday, July 7 but apparently it didn't post. I went into this…read moreUPS Store on Tuesday evening July 7 to just drop off a package. I didn't need a label or a receipt. There was a line but the gal (Adelena was her name) I approached was waiting for the next customer so I went up to the counter just to ask her quickly where I could leave the package and she didn't even let me finish my sentence before she literally yelled at me saying I needed to get in line. I tried to ask her again and she again yelled at me telling me I had to wait in line. She was very rude, very loud and it was embarrassing. I don't know why I couldn't just drop it off. It would've been no different than leaving it in one of the dropboxes. Every time I've been in here people have been either been rude or barely acknowledge you and seem unhappy with their jobs. There are other UPS drop off locations that I will be using just to avoid this one. The one in Edina has wonderful customer service.