september 2025 - I had an emergency call from my tenant for various issues in the house. Lukas…read moreresponded immediately , was on site with in an hour, diagnosed the issue and also made very important suggestions for remediation to avoid further future disasters. He also had to deal with a less than ideal tenant and their lack of hygiene ..... Everythung was clearly communicated, pricing was explained and billed accordingly. I will continue to use Flows Right for all my plumbing requirements .

I needed a water heater replaced and Flows-Right Plumbing Ltd. technicians came to my rescue. I…read morecan honestly say they were very helpful, prompt, knowledgeable, and made sure everything was working perfectly before leaving. I would honestly recommend them to anyone needing plumbing repairs. Penny Hallberg.

I had an old furnace/humidifier removed and replace with new furnace/heat pump. I asked for…read morespecifications for the new equipment and never received them. They left the old condensate drain open in my mechanical room (sewer gas venting into my house), the disconnect switch location for heat pump does not meet electrical code requirements and i have a buzzing vibration noise when my furnace fan runs. For the money I would expect more. Was pressured to act now or miss out on rebates (was told "last day today") rebates are still available. No after install follow up, not even a "thanks for your money succa" email. Meh.

Worst service I've ever had from this company. They came to fix a plumbing problem twice and…read moreactually worked on the wrong part of the problem. The manager contacted us and said he'd review it and provide at least a partial refund. Never heard back from him. Avoid this company

I called Border to replace a blown water tank. Their estimator Mike was onsite in hours and he…read morearranged everything from that point. Warranty, tank pick up, install, city inspection and Fortis rebate process was all taken care of. They had it replaced and working the next day and it could've been done the same day if Rheem warranty support were open later..(eastern hours). Great service. Thanks Border!!

Our furnace stopped working in -10 degree weather. Called Border and they were able to send someone…read moresame day. Rob Halford arrived on time and analyzed the situation efficiently. He was very personable and explained everything about the problem and the furnace in general. Problem was easily solved and the cost was very fair. Thanks again Rob.

thorough, listen and advise, professional workmen, gentlemen, polite…read more will hire them as long as I live.... I also appreciate a yearly service call, do you need this, possibly not but my furnace has been healthy for a veryyyyy long time,

Had my furnace and air conditioner serviced - the service was thorough , professional and the techs…read morewere friendly. booking, scheduling, and service all showed excellent customer service and pride in the job. Will definitely use again!

If you're seriously considering hiring ACE, I urge you to get everything they promise you in the…read morequote, including any warranty, claims of savings, free inspection, and, importantly, how the new furnace or AC unit size was calculated so you'll have something to use in court as evidence! In my case ACE tossed in an undersized furnace and ran. The installer told me ACE never did a load calculation (manual J) on my home because my ductwork couldn't support the extra airflow required by the correctly sized high-efficiency furnace. ACE just matched the CFM of my old furnace with the closest Carrier high-efficiency furnace regardless of the BTU size so my ductwork wouldn't be an issue. Sneaky! ACE never properly installed the furnace because it will quickly overheat and shut down if I try using anything but the cheapest, lowest-grade filter. Now I'm stuck with an undersized furnace that's less efficient than my 47 year old working furnace was. Worst of all, ACE doesn't care! Horrible customer support! The owner told the court the installation along with the commissioning sheet passed inspection, so the furnace was correctly sized. He also told the court the salesman no longer works for the company, so he has no idea how the furnace was sized. All lies! He even said it was my fault for accepting the quote. Now that's a company you can count on! If it's not in the quote you sign, don't hire them! Zero stars!

We had our 10 year old furnace crap out during a cold snap. We had a tech come out to the house to…read morelook at it (not from Ace). He was able to set it so we could used only the heat pump while the lart was on order. When he returned several weeks later to replace the part, he discovered much more damage, and informed us that there was a class action suit against Carrier (the brand of our unit), and in order to have Carrier replace it, we had to get a Carrier authorized dealer to do the work. We called Ace, and while explaining the situation, the receptionist argued with us about there being a class action suit regarding this piece of equipment. Since we had looked it up already and found it to be true, we knew she was wrong. She finally gave us the phone number to call Carrier directly, which we did, and they confirmed what we already knew. We should have called elsewhere right then, but we called Ace back, and proceeded to argue a little longer with the receptionist. After being transferred back and forth between the manager and the receptionist 3 more times, and her attitude not improving, we hung up and called elsewhere. Save yourself a scathing by the receptionist from hell... go somewhere else. Anywhere else I would think, and you will be much better served.

Im extremely dissatisfied with Weiners plumbing, the plumber when he came was polite,cleaned up…read moreafter himself. I had specifically asked for a hot water tank to replace the one that had leaked with a 10 year tank, at no time did the plumber advise me that what he was putting in was a 6 year talk, it wasn't until I asked him where the warranty information was and after he had installed it and had left our home did we realize that he had put in a 6 year tank. I feel taken advantage of and feel lied to, not that they lied to me when asked but the plumber did not once offer that he was installing a 6 year tank rather than the 10 year one that I had requested.When I called to report this to Weiners I was given the run around and eventually offered that they would come and install an Anoid piece that would extend the warranty on the hot water tank for another 4 years, but I would have to pay for the Anoid piece along with the labour to install it..they offered a reduced labour charge in an email which they have since recalled and Im not able to see it anymore. I feel as though they are sheisters, trying to take advantage of my situation and are not willing to make this right.Run away from any dealing with Weiners, they misrepresent themselves and are not willing to offer me any remedy, other than telling me not to worry as my hot water tank most likely will last more than 6 years..Im shocked at the level of service or should I say lack thereof.I believe that they have overcharged me in the first place and took advantage of the fact that I was without hot water.They also installed a monitor on the hotwater tank that blinks all the time and they did not ask me if I wanted it or not, now we have a hot water tank that flashes light constantly. I cannot stress enough to steer clear of any dealings with Weiners for any work,especially with hot water tanks.

They did not fix the problem they came out twice charged me both times and after the second time…read moretwo days later my basement flooded with sewage backflow and I had to get a restoration company in. They wouldn't even return a phone call to discuss a refund.

So called at 3:30pm as my 91 year old mothers house had the heat out. Hot water heat so it has a…read moreboiler..... I am familiar with boilers so I knew the pilot light was out.......I tried to relight the pilot light......the thermocouple was shot and need to be replaced....about a $30.00 part. They said it would be a premium I explained it was simply a thermocouple replacement.....the fellow showed up at 4:30......was finished at 5:03. The bill was exactly $1127.70.......I understand if people are called out of there beds or even if the job took a couple hours that people should be paid a bit extra......but this is at least double what is an acceptable price. David Johnston

Worst place in Kelowna to work for hands down the worst place to work for do not work for these…read morepeople and this company you will regret it. Everything is overpriced over gouged and they are not fair with their estimates or how they pay their employees if you think your estimate is off it is it's way off call another place and find out and you'll see how much they overcharge

I was able to quickly get an appointment to install a new gas range and the Service Technician was…read moreprompt, courteous and efficient. Would highly recommend using CE Plumbing & Heating and would certainly use them again if/when I require any additional servicing.

I have used CE Plumbing several times. The last time, they replaced a bath faucet but there was a…read moreproblem diverting the water from the tap to the shower. They came back and fixed this even tho it was not their fault. I am very pleased with their service and will call them first when I need a fix for my next plumbing problem.

Well...it is 6:57 on Thursday. I first contacted this company on Tuesday...they set up an…read moreappointment for Wednesday at 2:30..then bumped it to 6:00 ish (ok someone was vomitting and they had to replace him..I get that..no sweat I understand...6 ish it is)..tbut then bumped to 'maybe later', then promised early the next day...come the next day (now Thursday ) it started all over again for 1:00, then 3:00...and here I am..now 6:59...and it is officially a no show...Thanks for your consideration of my time...I was polite...I was flexible..but you not only could not keep any of the time frames you promised me...but didn't respect my business enough to call and tell me you simply were not coming. I will be posting this on Facebook...and have no desire to obtain services from you in the future! Thanks for nothing...Barbara

Very Professional. Did the job well, fixed the problems quick. They also go around your house and…read moreinspect all the rest of the plumbing. Sort of like how Mr.Lube checks out other things with your car. I also like mr.lube. I didn't get quotes so I don't know if if their prices were high or low or whatnot, but I feel that they gave good value for the money I paid.