Our small Strata contracted w Milani for installation of 5 A/C:Heat exchange units. They have been…read moreexcellent to work with...from the Product Consultant to technicians. The tech team have been a 'dream team'. Can't say enough good about them. Professional, thorough, polite, hardworking!, and clean up each day after their work. Also... they assessed our building hot water tank without hesitation while here as we were experiencing hot water changes. They could have said readily, 'time for a new tank' (it's 7 years old). But they took the time to examine and determined that one of the conduction components wasn't working. So instead of thousands for a new tank, we will have a new component for a few hundred dollars. Thank you again Milani (Chris) and tech team!! (Salim and Karandeep) I give Milani 11/10! And full endorsement to others.

Great Company and Great Guys Kristian M…read moreChris W Robin D Sam V Just finished installing our new Heat Pump and Air Conditioning in West Kelowna. Getting ready for 40 degree weather next summer.

I called Border to replace a blown water tank. Their estimator Mike was onsite in hours and he…read morearranged everything from that point. Warranty, tank pick up, install, city inspection and Fortis rebate process was all taken care of. They had it replaced and working the next day and it could've been done the same day if Rheem warranty support were open later..(eastern hours). Great service. Thanks Border!!

Our furnace stopped working in -10 degree weather. Called Border and they were able to send someone…read moresame day. Rob Halford arrived on time and analyzed the situation efficiently. He was very personable and explained everything about the problem and the furnace in general. Problem was easily solved and the cost was very fair. Thanks again Rob.

thorough, listen and advise, professional workmen, gentlemen, polite…read more will hire them as long as I live.... I also appreciate a yearly service call, do you need this, possibly not but my furnace has been healthy for a veryyyyy long time,

Had my furnace and air conditioner serviced - the service was thorough , professional and the techs…read morewere friendly. booking, scheduling, and service all showed excellent customer service and pride in the job. Will definitely use again!

Very Professional. Did the job well, fixed the problems quick. They also go around your house and…read moreinspect all the rest of the plumbing. Sort of like how Mr.Lube checks out other things with your car. I also like mr.lube. I didn't get quotes so I don't know if if their prices were high or low or whatnot, but I feel that they gave good value for the money I paid.

Well...it is 6:57 on Thursday. I first contacted this company on Tuesday...they set up an…read moreappointment for Wednesday at 2:30..then bumped it to 6:00 ish (ok someone was vomitting and they had to replace him..I get that..no sweat I understand...6 ish it is)..tbut then bumped to 'maybe later', then promised early the next day...come the next day (now Thursday ) it started all over again for 1:00, then 3:00...and here I am..now 6:59...and it is officially a no show...Thanks for your consideration of my time...I was polite...I was flexible..but you not only could not keep any of the time frames you promised me...but didn't respect my business enough to call and tell me you simply were not coming. I will be posting this on Facebook...and have no desire to obtain services from you in the future! Thanks for nothing...Barbara

Fantastic service.They were available when needed on short notice and were competent qualified…read moretradesmen that did an excellent job.I couldn't have been more pleased with the service on both jobs and will be using them for future services.Thanks Aberdeen Plumbing Christine Okanagan Avenue Vernon

Hired Corey to install a tankless hot water heater which I had purchased, along with all the…read morenecessary parts. He came out to do it, but said it would take him 5 to 7 hours of time, etc. etc. and was very negative about the reasons why NOT to have a tankless. Corey then said that he had a regular tank at his workplace that he could install. I asked the price to do that, knowing I would have to take a 'beating' on re-selling the tankless heater I already had. He quoted $1500 which I thought was quite high, but I was needing a tank soon as my daughter & family needed the home to self-isolate, arriving in 3 days, so I agreed. I told him to go ahead. It was a Saturday which cost more on labour which I took into consideration, knowing that the average for a 40gal 38000BTU tank with installation was approx $1200. When he sent the bill which was a statement format with no breakdown of pricing, it was in excess of $2100. After much stress (I am a 75 year old single lady), I paid him $1600.00 which would include $100 for taxes. I lost $400 in the reselling of my tankless heater, the cost of hiring someone to fix the issue with the inspection as well as a lawyer. Had Corey been honest, and sent the billing that corresponded to his quote, this would have been a non-issue. I would warn people about using this company, and if they do, make sure to get a WRITTEN quote for services. I

This Company Answers on the FIRST CALL, 10 days before Christmas and we smelt something burning…read morefrom the heating ducks!!! After getting answering machine after answering machine from 16 different Heating companies in Kelowna, Corey answered the phone at The Plumbinators Plumbing and Heating, and set our minds at rest. It was Saturday, and he was on his way. A big Thank you from our Family to yours this holiday season..

They responded to our call regarding the ac was not working. He was able to recharge the…read morerefridgerant and get us up and running. He is going to quote us on a new ac unit. He was very professional and made my wife feel comfortable.

Honest reliable didn't try to upsell.gave honest opinion and tried to save us money Nice friendlyread more

Wow, wow, wow! First class all around. From sales (Christina and her dad) to the service delivery…read moreand install (Leah the mom, Scott the brother *I believe*) and follow up and maintenance scheduling (Sarah, sorry if I misspelt) and everyone else in this company went ABOVE AND BEYOND to make sure our needs were met, we were informed and all our questions answered, to making sure we got a fair deal and it was the little things and their attention to detail and doing what they said that really shined though. They care, like TRULY. It's not just a business or a job for this family you can tell they love what they do and the customer service you receive emanates from this aura this family and company have. Can't recommend them enough, they're actually doing the maintenance for our pool we had installed with a different company prior to finding this gem of a company because they're so good to deal with. Give this company and family the business, you won't regret it!