I went in with a terrible infection from previous nail salon. Tom was closing but told me come on…read moredown he will take care of me. He educated on a safer product for my nails that would allow my infection to heal as well as grow my own nails with bio harder. If you haven't tried you have to. The staff is friendly, well knowledgeable on what they do. I kept going back and now no more infection just beautiful natural growing nails with great art work. Thanks Tom. As well unlike the mall salons where your rushed due to over booking that does not happen at Pretty Nails of Waterbury. It's a hidden gem with new owners. So if you ever gone there and had a bad experience in the pass give them a try. The prices as well more reasonable than at most salons I've been to. Go head Ladies and Gentlemen you will not regret it.

These nails are awful. He rushed on me, I was out in less than 45 minutes, and they turned out…read morecompletely crooked and bubbled up. It looks like a middle schooler attempted to do my nails, in reality it was just a shaky distracted old man. My boyfriend brought me here to get my nails done as a birthday present, y'all really just fucked my nails up & made me sad. Waste of $45 dollars. Oh and when I called it was only $35 for what I wanted... somehow taxes added $10? Bitch bye.

I always get stuck with this one girl that is horrible. Gives me an attitude when I show a picture…read moreor ask for help with picking a color. She cuts my nails crooked, my. Nails are all jagged, does not clip my cuticles, paints the polish so sloppy . I leave with paint all over my hands dirt under my nails. My toes look horrible they don't even paint the full nail. They don't even scrub my full foot during my pedicure only my heel. I left with a hard foot. I didn't go in with dirt under my nails how did that happen? They use dirty towels. Filthy tables .I told the owner I was not happy showed her the horrible job and she did not even offer to fix them :she said next time you can request someone else if your not happy. I just paid $85 for nails and toes and that is the treatment they give horrible customer service . I'm done with this place. Go elsewhere

I stopped in for a pedicure because I was in the area. The service was great and it was honestly…read moreone of the best pedicures I've ever had, price and quality considered. I will definitely be back and look forward to having my nails done next time too. A word of advice - it appears to be a smaller business so I will definitely be making an appointment beforehand instead of planning to walk in. Would definitely recommend!!

I have always had excellent service from making an appointment to amazing technicians. The salon is…read moreclean and bright. Always have seasonal decorations , peaceful music ...very relaxing environment. The technicians take great care of my toenails as I have a tendency to get ingrown nails..they are always cut perfectly and the massage is terrific!

I have been going to this place for years up until recently. This is strictly my opinion, but I see…read morewith my own two eyes that price gauging is definitely happening. How are you going to start charging me extra money for something your doing anyway for example? Not to mention, not once have I gone im there and they were able to do the designs I wanted. Everything my answer was "no we dont do that here! No we cant do that here!" And mind you, I wasn't asking for anything that complicated! Whats really funny to me is one of the pictures they use to advertise the salon i really liked the design, but guess what? When I asked for it, I got the same response always get! We do t do that! WHAT??????

Needed to get my nails done really quickly for the wedding I was in and House of Glam was the…read moreclosest to the venue. I stopped by around 5pm and told them I needed a polish change with French tip. The polish change cost $20, which is insane but then it was an extra $10 for the French. Highway robbery at its finest. The young lady who was doing my nails was the sweetest ever but boy was she slow. She attempted the French tip on my real nails and they looked horrible. I had to leave with my nails not done, due to time, but told them I'd be back the next day. Came back the next day and we opted for me to just go with a nude color. I got refunded the $10 I paid for and kept it moving. All in all, while the nail tech was pleasant, polite, welcoming and all the things, they are way too expensive and not worth the price AT ALL.

I wrote a review previous to this one but it disappeared. I'll start once again by saying that I…read morehave been having my nails done for 30 years and I know what I should expect from a nail salon. This place has zero ventilation and my eyes were burning. There was no music, just silence and I was ignored as I waited for a half hour past my appointment time. No apologies while they had me wait. I was not welcomed or acknowledged, other than asking me if I had an appointment. I won't be back. They need to try harder. There are too many other options out there. I left after waiting for a half hour, breathing in toxic air....feeling ignored and dizzy.

Always do a great job!! Highly recommend! Found them to be one of the best in the area.read more

Really nice people, quiet and clean, I would go again. I was immediately sat and the chairs are…read morecomfy

Billie is always so accommodating and SLAYED my nails today! Call ahead because they are usually…read morereally busy.

First time visiting this nail salon and I had a very good experience! I had Ven (I believe that's…read morehow you spell her name) - she's in table 5 and she was great! Patient and very nice! I got an acrylic fill and they turned out soooo cute! Acrylic nails just hit different lol and not a lot of nail salons do them. Definitely would go back

I've been using Lina Nail and Spa for pedicures for many years, always happy with the service!read more

My daughter was harassed because they didn't like the tip she left…read more Very unsettling and upsetting. I would never recommend this nail salon

I was a walk-in at this location for the first time, and I was immediately greeted by the staff and…read morewelcomed in. I told them I needed waxing done, and they had someone ready within a minute! The woman, Ivy, who did the waxing for me was extremely kind, professional, and gave me the least painful waxing I've ever had! I am someone who is known to have skin irritations from things such as hair waxing, and I'm astounded that I have no signs of bumps, bleeding, or pain whatsoever. Ivy's quality of work and personable energy has convinced me that this will be the only place I go to from now on for waxing. Looking forward to my future appointments with her 1000%!!

Took my daughter for a mani & pedi Oct 14. She got infections in all her toes in 24 hrs. Needed…read moreoral antibiotics Dr said pedicure tools were not properly cleaned