Good communication about confirming arrival. On time, friendly and did a great and thorough job in…read morethe timeframe we had discussed. Competitive pricing. Very pleased

Excellent attention to making sure carpeting was perfectly clean wall to wall! My carpet tech was…read morecareful to pre-treat all spots that were quite stubborn. So glad to have chosen Dream Steam!

Okay, you know those coupons you get in the mail? They led us to Twin Cities Finest - and an…read moreincredible experience! When you rent, you toss those coups away like nobody's business. But now that we're homeowners, the tide has turned. And when we got a mailer deal for carpet cleaning, we were very interested. We scheduled an appointment over the phone for the Twin Cities Finest team to come out after all of our painting was done - we had an at-home carpet cleaner but it just wasn't doing the trick. And for the sweet deal promo, we were sold! I loved that they send reminder emails and texts so you don't miss the appointment. Our technician that came out was honest, trustworthy, and clear. He gave us a quote for the whole space (we had a few more rooms we wanted done beyond the promo deal) and the price was still great. The carpet looked so incredible after he finished (less than an hour!). He also gave us a quote on our air ducts and an honest look at their current condition. We really appreciated him not trying to oversell us, and telling us how the vent cleaning works. He also gave valuable insight into tile cleaning. We were so impressed by the technician's trustworthiness AND by the end product - beautiful carpets! Highly recommend :)

Our dishwasher leaked onto the kitchen floor. The plumber recommended we call this firm. They came…read morepromptly, started 2 dehumidifiers and fans the same day. They came back the next day and did a more thorough job. When they recommended dismantling the entire island in the kitchen I was reluctant--expressed my worry that we would end up buying a whole new kitchen if we did that. I was reassured that everything would be restored to original condition. The removal process was done with little concern for preserving what was there. The plumbing pipes to the sink went through sheetrock and the back of the cabinet. First they cut the pipes then destroyed the cabinet back and sheetrock--so a plumber needed to be included in putting it back together--totally unnecessary wanton destruction. Small hardware pieces in the Ikea cabinet were discarded--Ikea would send those free if they still made them, but they don't make them any more. Found something sort of similar on ebay. Top pieces in both cabinets were broken for no good reason. A bespoke nut on the kitchen faucet was lost so that a new kitchen faucet was needed. Various trim was broken. There are lots of companies doing water damage repair--check yelp for recommendations!

I won't recommend! I applied for rug cleaning service through their website, was charged and pick…read moreup was done. Upon delivery, I was demanded to pay more than double the amount charged, only because I forgot to request an invoice during the rug pickup. If you ever deal with them, get an invoice, otherwise you'll pay the cost of a brand new rug for their cleaning service.

Pet sitting went wrong, leaving us with a horrendous cat pee smell and embarrassing spots where…read morewe'd accidentally discolored the carpet using PineSol. We figured we were looking at a total replacement bill. Enter Yep We Fix Carpet! Jon didn't just clean; he repaired our carpets. The awful cat pee odor is completely gone--three weeks later, the room is still fresh. AND he was able to expertly dye the color-changed spots back to normal! This service was a HUGE savings over replacement. If you have complex carpet issues, call Jon!

Chuck did a very thorough job and my furniture looks great! He was very pleasant and took his time,…read morewhich is unusual in service providers today. I am very pleased with the job he did. LE

Had the carpet cleaned in my condo. Very affordable service. Chuck was able to accommodate my…read moreschedule when setting up the appointment. They arrived punctually and worked quickly. I would definitely recommend Quick Dry Tech.

DO NOT HIRE THESE GUYS !! WASTE OF MONEY AND DISRESPECTFUL !…read more My 95 year old grandma had these people out to clean her carpets. They charged her 30 dollars extra to clean a spot that needed extra attention. The guy didn't even put effort in to clean the spot in the living room, you can still see the spot the same as it was before he came out. The carpet after he left was so wet you could see puddles from your foot prints. They also advertise an offer of 10% off for seniors and he did not give her this even when she asked about it while he was writing up the invoice with her. Worst of all he opened her refrigerator without asking and tried to take a canned drink for himself and when my grandma said something about it and told him to get out of there he said "I need something to drink" and was rude about her not having a beverage for him after she offered him a glass of water and he said no to it. Absolutely awful experience and do not recommend giving this company any of your hard earned money.

Not a pleasant experience from start to finish…read more Originally set an appointment for Friday between 2pm and 4pm. I know this was made for Friday because when I was on the phone making the appointment I remember them repeating back Thursday, saying "you mean Friday, right?" and them agreeing. I also told them we have 4 rooms to do and buy their 5 room package (one of our rooms is ~400 sq ft, and they cap a "room" as being 200 sq feet max, so that one counts as two). I mention we have a hallway connecting the rooms and they say they'll go ahead and do that too (two of our rooms are ~100 sq ft). I get called Wednesday and am told they'll be out on Thursday. I again say it was for Friday and am told they aren't available Friday. I'm not happy but agree since I just want to get this done. I get another call Thursday morning asking if we can move the appointment up to be sooner. We call back and leave a message saying we can do it after noon. I get called again an hour later and confirm we can do it between noon and 1pm. I'm told the cleaner will call ahead with the time they'll arrive. I get a call at 12:10pm from the cleaner asking me why I'm not home and that they've been waiting at my house for 10 minutes. There was no call telling me they were on their way or that they were going to arrive right at noon so I was running an errand. They sound very frustrated as though this was my fault for wasting their time. We have pets, and one of the main reasons for this cleaning to to take out pet and urine smells. Their website says they will deodorize your carpets and they list pet odor and urine stain removal as part of their service. When I arrive I find out the treatment for urine is an additional $0.36 sq. ft, which more than doubles the cost of the service. They do not list this or price this anywhere on their website, so I guess you only find out when they're already at your house. On top of that they charge an additional $15 for the hallway that I'd been told they'd just take care of, and the cleaner acts annoyed that I'm asking and trying to understand why the service has doubled in cost. They do pet odor and urine stain removal, but urine odor costs double, something that was mentioned by nobody and is not on their website anywhere. Their website explicitly states they have no extra or hidden fees. Not my experience. I received a call a few hours after asking how things went. The moment I started telling them the issues I had their tone changed and they couldn't get off the call fast enough. I would not recommend this company.

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Mark gave new life to our carpets, making them like new again. We recently added a puppy to our…read morefamily and the challenges of training came along with her. Cleaning spots on my own revealed how dirty our carpet really was. Mark did a thorough evaluation, spot treated areas in need and cleaned the carpets leaving our home feeling clean and fresh. We were impressed with the time he took to get the job done properly to his standards and our delight.

This team was prompt and thorough. Did a great job getting out stains and refreshing carpet…read morethroughout our townhome. We will definitely call upon them again.

Great company. Reasonably priced. There communication and timeliness was awesome…read more They did a great job.

I would highly recommend SOS Cleaning and Restoration. I had a substantial leak from my reverse…read moreosmosis that had been dried properly but I still felt there was mold under the shelf below my sink and under my dishwasher. Other companies had suggested that I needed to replace my floor and two said to pull out my entire cabinet. The owner of SOS, Mark came out and took out the cabinet shelf under my sink and disposed of it due to mold on the underside and cleaned the mold that was left. He also moved my dishwasher out and cut a piece of the floor under it to inspect for mold but found none. On my unfinished basement ceiling, he wiped the parts that had been wet with a solution and inspected the ceiling for mold. He was very thorough and knowledgeable. He was professional, friendly and honest and I would call his company first if I ever had a problem with water cleanup or mold clean up. They are very reasonably priced too.

Mark did the work needed, was friendly and told us we would be invoiced after the insurance company…read morepaid us for the flooding damage. We're still waiting on that check from the insurance to be endorsed by our mortgage company and WHAM, I just got an email from SOS and a supposedly overdue invoice that I needed to pay in two days or a lien would be put on my property!!! NO COMMUNICATION, NO HONESTY. We'll pay the bill, but we will absolutely not advise anyone in the Twin Cities to trust what these people tell you or how they do business.