Found this company on yelp, and chose them to do my local (Houston) move from house to storage…read moreunits after doing my due diligence and research on lots of moving companies. Bearded Brothers had wonderfully competitive pricing for three very polite, hard-working men, and a big 26' truck. Major points here: this moving company is a local, woman-owned business that employs awesome veterans: heck yeah on both of those fronts!! So into it! I was moving about 200 boxes of collectible books, another 100 tubs/boxes of miscellaneous fragile stuff, and like 10-12 pieces of big, very heavy, antique furniture (family heirlooms). The guys took care to wrap and move my stuff, which gave me some piece of mind during a hectic time. A couple of my very heavy items shifted during transport causing some damage to a couple of my plastic tubs and book boxes, but honestly I blame that on crappy houston roads... I contacted the owner about this though and she offered to credit me some time from the move to compensate for the damage, which was very nice. My three lovely movers were Alex, Kelly, and Marcos, and I would definitely work with them again! Win-win all the way around!

I am extremely disappointed with my experience with this company. What should have been a…read morerelatively simple move from a studio apartment to a one-bedroom approximately four minutes away turned into a SIX-HOUR ordeal that cost more than twice what I expected, left scuffs on my furniture and the walls of my new apartment, and was made worse by the owner's condescending and unprofessional response when I raised legitimate concerns. The communication issues began before the move. I had to call three separate times just to receive a quote, despite repeatedly being told one would be sent. I continued pursuing the company because I genuinely wanted to support a Black-owned business, but I should not have had to work that hard simply to give a company my business. Before booking, I spoke directly with Jay, the owner, and specifically described my inventory and move. I was moving from a STUDIO to a ONE-BEDROOM approximately FOUR MINUTES away and had already moved the overwhelming majority of my clothes, smaller belongings, and other items myself. The movers were primarily responsible for my bed, mattress/box spring, dresser, nightstand, sectional, and a limited number of boxes. Based on that information, Jay estimated approximately TWO HOURS, and I expected to pay around $300. I understood this was an estimate and would have considered three hours or somewhat longer reasonable. I did not expect SIX HOURS and a bill more than twice what I anticipated. The biggest issue was efficiency. There were two movers, and I want to distinguish between them. One was kind, professional, and worked efficiently. I genuinely appreciated him and have no complaints about his performance. The other mover was noticeably slower. Multiple trips between my apartment and the truck took close to 30 minutes, and at one point I genuinely wondered where he was. Ironically, this same mover acknowledged, "Yeah, you don't have a lot of furniture." It ultimately took approximately FOUR HOURS just to load the truck. Because this company charges hourly, efficiency directly affects the customer's bill. I never rushed the movers, interfered with their work, or complained to them about their pace. After more than three hours had passed and we had not even left my studio apartment, I simply contacted the company to ask whether what I was observing was normal. Unfortunately, Jay's response made the experience considerably worse. Rather than investigating why the move was taking substantially longer than his estimate, he became defensive and condescending. He repeatedly defended the crew by telling me he had personally trained "these boys," that they were athletes and basketball players, that they were among his "top-of-the-line" movers, and that he had never received complaints about them. He then proceeded to explain the moving process to me, suggesting that I did not realize how much furniture I had or was failing to account for the time required to carry furniture through the building, use the elevator, walk to the truck, and load it. I found this incredibly patronizing and completely beside the point. This was my FOURTH move, and I moved into this exact studio three years ago with essentially the SAME furniture. I understand that furniture has to be carried, taken on elevators, loaded, transported, and unloaded. More importantly, Jay was the person I gave my inventory to before booking and the person who estimated approximately two hours. His own mover even acknowledged that I did not have much furniture. Ultimately, it took nearly FOUR HOURS to load and approximately SIX HOURS total to move a limited amount of furniture from a STUDIO to a ONE-BEDROOM FOUR MINUTES AWAY. And after all that time, my furniture was scuffed and marks were left on the walls of my new apartment. I understand estimates are not guarantees. But there is a significant difference between a two-hour estimate becoming three hours and a two-hour estimate becoming SIX. When a customer raises a reasonable concern about that discrepancy, the appropriate response is to investigate and address it--not argue with the customer or condescendingly explain how moving works. The excessive time, resulting cost, damage to my furniture and walls, poor communication, and especially the owner's response made this an extremely disappointing experience. I cannot recommend this company.

On April 29th, I contacted EPM Movers needing an immediate move, and their representative was…read moreextremely helpful in getting me scheduled the same day for 1:00 PM. I was assigned Jimmy, Anderson, and Jose, and from the beginning, they were patient, professional, and understanding. When we arrived at my storage facility, we were met with something completely unexpected, my belongings had been severely damaged due to an infestation at the storage facility. I was unaware of the situation and was completely shocked to discover that rats had destroyed many of my personal belongings. The movers explained that because of the extent of the damage and infestation, they could not safely pack everything. Despite the circumstances, the team showed incredible compassion and understanding. Knowing I was already overwhelmed especially being pregnant and dealing with such a stressful situation they still did everything they could to help salvage and move what was possible. Unfortunately, some items had to be left behind because the damage was simply too severe. I was moving from Southwest Houston to the Galveston area, nearly an hour away, and despite the unexpected delays and challenges, the team worked quickly to load, transport, and unload my belongings at my new apartment. What stood out most was their kindness at the end of the move. I came up short on the remaining balance due to everything that had happened unexpectedly, and they showed empathy and allowed me to pay what I had available at the time. That level of understanding meant more to me than I can put into words. This move was one of the most stressful experiences I've had, but Jimmy, Anderson, and Jose showed professionalism, patience, and genuine compassion throughout the entire process. I truly appreciate everything they did for me.

They drilled a bolt straight through the top of my dining table, among a whole host of other…read moredamages that we've noticed slowly over the past three weeks. Damaged drawer sliders, missing bolts from our gym equipment (think of the safety issues if it came crashing down!), damaged shelves, etc. They keep refusing to respond, and they keep skirting responsibility. This is an unscrupulous business.

Super friendly and communicative. Spoke with Ms Eliza and she was very precise about what we…read moreneeded. She spoke about current deals that were being offered and gave us a very good quote and deposit. Mr Edwyn and two other gentlemen showed up right on time. I've dealt with other movers who you could tell just wanted to run the clock and waste time and get you to spend way more. These guys were amazing! No messing around, they came in ready to work and got it done! Very nice and kept me informed about any issues that came up while moving. Very careful of all the furniture, wrapped and handled everything with care. The deposit was low and the ending price was awesome! We did go over our time by an hour and it was still very reasonable for everything they did for us. Highly recommend these guys! Give them a call, you'll appreciate their prices and services.

Expert Movers was a great choice for my moving needs. For a four-man crew, I believe the price was…read morevery reasonable given their high level of efficiency for a 4-bedroom home. Once the plan was discussed with the crew upon arrival, they got to work asking clarifying questions along the way and was accommodating whenever late changes were made. They treated items with care and ensured their condition upon arrival at the new place. Everything went well. No complaints! :) Thank you Expert Movers!

This wonderful company has moved my elderly Father three times in a few months. Always on time,…read morecarefully protecting furniture/ items with respect and excellent customer service. High recommend them for moves- they specialize in retirement centers.

Our 800+ mile move from Houston to Las Cruces, New Mexico went off without a hitch thanks to Heroes…read moreDelivery! 2.5 days of hard work, long hours and heat and we could not be more pleased. They moved our 3,800 square foot home and not a single item broken, damaged or unaccounted for! All my fears and anxiety about moving were unnecessary thanks to their team! They swooped in on moving day with a large team and had us all packed up safely. In fact I even said to one of the workers you ALMOST make moving fun as they had music playing and we were singing as he wrapped furniture and I cleaned right behind him. They did a good job of communicating with us as to how the day would go, any issues as they evolved and how we were progressing. They were very patient with all my many questions during the planning process. I am very particular and fussy (I admit it!) and could not have been more pleased with the entire process!

I needed a mover *and* I needed storage for a couple of months and eventually, a long-distance…read moremove. It had been 10 years since my last move and while I loved my previous mover (Breda), they couldn't help me out with long-distance move. I will be the first to admit that I am high-maintenance when it comes to my stuff. I'm not some college kid with a studio full of IKEA. I am a grown-up, with a B&B Italia sofa and a burgeoning art collection. I am more than willing to pay for the careful transport of my belongings. The question was, who do I trust? After doing the research on the "pod" companies (Red Box, Smart Box, PODS, etc.) it was clear that for my needs, PODS was the way to go (stay tuned for a review on them once my interstate move is completed). Because you can't park a PODS unit on a major city street, you need a 3rd party mover to load and then reload your stuff. PODS has an exclusive relationship with EMS Movers. Now, I liked what I read about EMS on Yelp...but I didn't like the fact that they estimate your move over the phone; they don't come out in person. Everything I read about how to have a successful move said to run, not walk from a company that won't look at your stuff in person. Hence, my dilemma... Enter Jason at EMS Movers. This guy is 5 stars all the way...patient, reassuring, knowledgeable and did I say patient? Seriously, I've worked in customer service and Jason is an MVP! EMS is lucky to have him. I'll spare you the drama of my move. Suffice it to say, Chris and his crew did a terrific job packing and moving my belongings. They were even able to fit it all in to one container (as opposed to the 2 I expected to need)...that's another benefit to having professionals pack your stuff. Jason, you rock my man! I will happily refer EMS to everyone for a problem-free move. Thanks again!

Very prompt in responding and looking forward to a success move soon! They have been very helpful.read more

This company is truly wonderful. The estimating and scheduling were very efficient. The best…read morething I did was hire them to pack. Nothing was broken and we have lots of breakables. Amazing. The employees moved and set up all of our furniture and again, nothing was damaged. Everyone was polite, professional and honest. The actual cost of my move came in under the estimate and Classic Moves gave us the honest price. If I ever move again I will hire them. I recommend Class Moves without reservation.

Classic Moves is a quality moving company. Not for everyone, but if you have art and antiques, this…read moreis the mover for you! They take great care and pride in packing your precious items. When moving you in, they can unpack and even have a person to hang your precious art. They are a family owned and operated business. Andy and Austin are friendly, competent, and helpful. They have done two moves for me and each time I enjoyed quality and exceptional service. I can highly recommend!

This moving company is the best I have ever used before. Let me count the reasons!…read more They were prompt and on time - each time I have used them. They were human - they were very empathetic with what we were going through, yet maintaining a professional manner. Since we were on a time constraint - they moved more than they had promised during that time - (amazing) They were concise - nothing was broken They were so good - that we have used them 3 times in 4 months! I would recommend anyone to use them if you need to move. The value that they gave us during our moves and the respect and non-judging was phenomenal! I hope I don't have to move any more (for a while), but was super impressed and happy with the job they did for my office and home(s) that I felt compelled to write this glowing review. Keep up the great work guys!

They were punctual, efficient, and thorough. They charge a fair price and quality service! They…read moremoved me about 15 min away with no damages and were very helpful in setup and take down. Edited: I just a nightstand that appears to have been dropped. I cannot open one of the drawers. Unfortunately, they didn't inform me of this.

Moving company. This is my third time using AB and I have never been dissatisfied! On time! Very…read morecareful with my belongings. Great value considering the crew had to drive 61 miles to deliver my furniture! Great job! Thanks Marvin and his crew!

Madison is extremely unprofessional and hostile. I'm planning on moving and I had contacted AB…read moremoving for a quote as well as other companies. He said he would take us off his list and then proceeded to thank us for wasting his time and that we can't afford it and we should get a U-Haul and saying we had a conference call even though he wanted a 3-way call (as I was on the phone with my man he called me asking to add my man into the call). I do not appreciate his disrespectful attitude as a veteran, asking for a quote from a veteran owned business.