Nice store specials since sprint took it over and it's a Radio Shack and Sprint store the remodel…read morelooks good always helpful and courteous staff large variety of things in stock clean sometimes the staff is unwilling to accept competitor prices other than that pretty decent

Great guy! helped me with my broken canon camera in less than a day, thank you!:) will be coming…read moreback

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.

It's a very good business would recommend everyone to go had my stuff fixed there. It was quick and…read morefast and works good.

THIS PLACE IS A SHAM! Decided to buy a refurbished iPhone X with a great price. I knew the price…read moreappeared a "too good to be true" deal. I was right! 10 days later the phone camera and flashlight stopped working... now regular cellular data stopped working. I have been fighting this by appearing in front of the shop to make other aware NOT TO DO BUSINESS HERE. Filed for BBB complaint and also NYC Small Business complaint!

I don't write reviews but felt obliged to after my interaction. I could not speak more highly about…read moreJohn. I've never been to the store nor have I dabbled in this field at all. I was struggling with a project and trying to figure out my wiring. I called the store and John literally spent 15-20 minutes listening and walking through in detail how to wire the switch. The fact he actually listened, worked it out in his head and gave me a genuine solution and feedback is unheard of these days. Usually you'd get the "I don't know you'll have to bring it in, we're busy". But John literally solved my problem over the phone with his knowledge of the situation and willingness to help. I will make sure to order from these guys moving forward since this level of attention and service is hard to beat and can't be found on Amazon..

Gotta give them 3 stars , Every time I go over there or even give them a call to see if I can…read morefind an electronic part they never have it or don't even Know what I'm talking about, We need to bring back house of a 1000 parts.

I like this location. Plenty of parking. Easy to order online and pick up. Nice location and easy…read moreto get to. Enjoy this store

Very disappointed!!!! Came to this location with my mom who needs the seated cart. I asked an…read moreemployee where I could find them and the nonchalant I don't care attitudes were horrible. Actually unbelievable. Maybe because your legs work just fine. Two of the carts were dead. I asked another person if someone was in charged of charging the chairs and the attitude was ridiculous. They raised thr voice with "I'm not in charge, I just work in this section go ask someone else over there in customer service". Im just shocked at the attitude shown to me. The cart moved for two seconds and shut off and they just left it after we told them it wasn't working Poor poor service!!!

HORRIBLE! And unprofessional! And I didn't even step into the store…read more AND IF I COULD GIVE ZERO STARS, I WOULD! I called the store because I was in dire need of FireWire cable. When the person picks up the phone, there is music blasting so loud that I had to move the phone away from my ear. Then she answers the phone as if it's her house. "HELLO?" I honestly thought I had the wrong number. I asked "Good evening. Is this RadioShack?" And she says "Yeah, can I help you?" as if I'm disturbing her from something. So I asked "The reason why I'm calling is to see if you have FireWire cables." Before I even got another word out to explain what kind of cable I needed, she said "We don't have any." and hung up. She didn't even bother to look for me. DIDN'T EVEN BOTHER! Let me explain something. I use to be a Manager at the RadioShack that use to be located on Nostrand Avenue and Avenue Y in Brooklyn when it was open so I know what type of customer service you're suppose to provide. After that phone call, I'm ashamed to tell anyone that I worked for that company. I use to pride myself in making sure my customers were completely satisfied. And now, your sales representative didn't even bother to place me on hold to LOOK for what I asked for. If my old District Manager Glenn would've heard me pick up the phone like that, I would've been in serious trouble. It's sad that this is what RadioShack has come to, hiring people that don't even care about their jobs and think that the place is a hangout with music blasting. Thanks to your representative, I WILL NEVER STEP FOOT INTO WHATEVER REMAINING STORES YOU HAVE OPEN. It's sad that this is what such a great company has come to. And if she doesn't like her job that much, she seriously shouldn't be working there. WOW!

I was able to get in and out with a TV very easily. There was parking. I found one of those flat…read morecarts inside. I used self checkout and the attendant scanned it. Walked out after showing receipt which was checked with the intensity of someone that doesn't know you trying to make sure you aren't trying to make off with a TV. BJs TVs always have multiple years of warranty coverage and if all things are equal in price between retailers, this becomes the deciding factor.

The place is lacking new items but being close to where I live I would say it's not too bad…read more Checking the app more often will surprise you with sale items.

This was by far the worst experience I have ever had at any Verizon location. I went into this…read moreWhitestone store on November 15, 2025, for a simple phone upgrade, and instead I became a victim of what I consider fraudulent and deceptive business practices. Without my knowledge or consent, the store added an extra wireless line to my account and attempted to push it through as part of the upgrade. I never agreed to an additional line, never requested one, and was never informed that it was being added. I discovered this only by checking my account afterward. The new line number was 347-233-0663. This line was created without authorization and used for a promotion I did not approve. When I called Verizon customer service the next day, I spoke with Jason and later with a supervisor named Jao, who both confirmed that this line should not have been added and that the transaction from the store looked suspicious. The fraudulent line has now been disconnected, but I should never have had to deal with this mess in the first place. The fact that a Verizon store employee can add a line to a loyal customer's account without permission is completely unacceptable. This creates serious trust and security concerns. Instead of transparency, the store relied on misleading sales tactics and false advertising to push a promotion that I never consented to. This location needs a full investigation. I strongly warn anyone considering visiting this store to be extremely careful and to double-check everything they do on your account. Based on my experience, this store does not act in the best interest of its customers, and the level of dishonesty I encountered was shocking. Avoid this store at all costs.

If I could give NO STARS to the Whitestone Branch, that would be my option. Just left this store,…read more3.17.23 after standing there for 8 minutes, being completely ignored by the 1 member of staff present. Yes, he was serving someone, but the least you could do in such a small store when it is OBVIOUS someone is standing there, is say HELLO. Only when I was leaving did the rude server have the gall to ask if he could help me!. Seriously, you need to train your staff in BASIC POLITENESS.

Cannot say enough good things about Guru. Mike is the best and they fix your phone, iPad, etc. with…read moreskill and finesse. Him and his partner are super nice and VERY reasonable!!! They take time and care with your items and it's returned to you in perfect working order!!! Give them a shot, you won't be disappointed!!!

I have been very happy with the work they have done for me. They fixed the screen on a Samsung…read moretablet and put a new battery into a iPhone 8. Their prices are reasonable and fair. They fixed the Samsung tablet where other businesses stated they could not do the work. They fixed both devices in the same day. I would recommend them and will continue to bring them my broken devices in the future.