Took my car in for an issue and they fixed it. When I went to pick it up another issue arose and…read morethey took care of most of it but the parts! Will definitely go back!

I needed to have an alternator replaced. I received an estimate over the phone from Babb Ford…read moreService and okeyed the repairs. Since the parts had to be ordered,there was a wait but with COVID etcetera not too long a wait. I live in Big Rapids so would need to drive to Reed City to collect my car. They called and left a message that the car was ready. I called back and they confirmed the car was ready. When I walked in I was informed that during the repair the broke another part and had to replace the part. When I went to pay at the check out, I had to wait several minutes?for them to locate my paperwork. The bill had jumped approximately 200.00. At no time prior to being told the total was I informed that I would need to pay more than the initial quote. After paying I looked at the bill to determine what was the increase. I was charged for both the part and the labor to replace the part they broke. I can understand to some extend paying for part (although I have been advised that typically I would not pay for their damaging a part). Hoever, I really think it was crossing a line to charge for the labor to repair a part they broke. Won't take my car there again.

best body shop in michigan, maybe the usa. color matching is perfection, as is the body work. 1st…read moreclass crew that are not only excellent at their jobs-but-very friendly too!!! front office, owners and trevor make it such a pleasurable experienc-but-their work is top drawer all the way!!! have reccomended them to any one needing a gr8 job!!! thanx jr customs!!!

JR Customs truly cares about their customers! They did a beautiful job with my vehicle in a timely…read moremanner. They are respectful, helpful and a good value. I got quotes from other places that were high and left me feeling like I was being take advantage of, not so here. JR Customs and Collision is trustworthy and their customers really matter to them!

excellent.....great job!!!!! my car looked brand new again…read more highly recommended, fair price for the quality of the work.

2018 Silverado. Highly recommend Phil's County Line service! Somehow got me in same day for a water…read morepump pulley replacement, can't thank them enough for getting me in on such short notice!

Andrew and did a great job detailing my vehicle and was very friendly and informative.read more

Incredible staff. So kind, helpful, and informative. They walked me through the issues I was…read morehaving and explained what was a safety issue and what could wait a bit to be repaired and what had to be done immediately. They honor their warranties and are excellent to work with

Let me start by saying I did not have them do the work because of the price. They were going to…read morecharge $1000 for parts that I bought myself for $180 ( and they were American made) and $1000 for labor. When we went to do the work ourselves we discovered the parts they said needed to be replaced DIDNT need to be, verified by a gear head I know. So not only did they want to charge a ridiculous amount, they didn't even diagnose the issue correctly. They used to be reliable, not sure what's changed but be wary and get a second opinion.

My place of employment needed a company auto detailed with a short deadline and Dejujuan and his…read moreteam helped us out and did a fantastic job. Easy to work with, flexible and performed quality work.

Truck was starting to get a bit loud so I brought it in, was pleasantly surprised the cost to fix…read moreit was only $80. I truly felt they did right by me.

I bought 2 mufflers for my daughters Forester only to find out the Y pipe was also bad. They…read moreordered the Y pipe and put on my mufflers at a very reasonable cost. They will replace or fabricate to get you back on the road.