When taking my vehicle in for some work, there was extra work done that had not been approved by…read moreme beforehand. Could have been more efficient as well. I told them that the alternator needed to be checked and instead of checking it immediately, it turned out to be bad and another day was added onto the waiting for that part.

we took in my husbands nissan to get the rack and pinion replaced. After nearly 1000 dollars and…read moretwo trips to them they said it was 'fixed'. When we got it back his AC didn't work anymore and after less than a month we were having the exact same problems all over again. We had gone in to have them fix the ac that they broke but they just argued with my husband. I also had them put new tires on my Ford and when I got it back all four valve stems were broke which left me stuck at a gas station in the winter. I ended up having to have Walmart fix it and they honestly did a better job with better customer service. We will never go back.

I wouldn't take my car or whatever you have to wok on to reed city auto under any circumstances I…read morehad to call everyday to get updated information on on my van I don't think the worker knows how to read donestic computer. My van was there for i think 5days and still had no idea what was wrong with it i paid them 90.00 and had it tow back to my home .

From the owner: Specializing in: - Auto Repair & Service…read more- Transmissions-Other - Brake Repair - Engine Replacement -Suspension & Alignment

The girl who works behind the counter is rude and should not be working with the public. Her…read moreattitude to customers is very poor. She talked down to us like we were scum. Don't need that type of attitude and I can take my business someplace else next time Mechanics seem like cool guys.

They backed into my car and then told me they would repair the damage. After 4 months of getting…read moreempty promises and excuses from them, I finally submitted a claim to my insurance to have it fixed. These guys aren't honest and won't fix their mistakes.

Rip off you don't pay his debt he's a ripoff and steals you don't go by the rules he's got about 20…read morepeople standing in line God help you if you have your car towed by him he likes jacking the price up to where he can keep it

Our car broke down due to a broken hose and we had to have it towed…read more Reed City Towing took it to Sparta, MI. When they hooked it up they damaged the oil pan. We did not know this at the time so our mechanic only fixed the broken hose. We got the car home and realized the oil damage. The second repair bill was around $800. When we called Reed City Towing NO ONE WOULD RETURN OUR CALLS. WE CALLED NUMEROUS TIMES! WE WOULD NOT RECOMMEND THIS TOWING COMPANY!

From the owner: Specializing in: - Auto Repair & Service…read more- Automotive Roadside Service - Towing - Automobile Leasing

Took my car in for an issue and they fixed it. When I went to pick it up another issue arose and…read morethey took care of most of it but the parts! Will definitely go back!

I needed to have an alternator replaced. I received an estimate over the phone from Babb Ford…read moreService and okeyed the repairs. Since the parts had to be ordered,there was a wait but with COVID etcetera not too long a wait. I live in Big Rapids so would need to drive to Reed City to collect my car. They called and left a message that the car was ready. I called back and they confirmed the car was ready. When I walked in I was informed that during the repair the broke another part and had to replace the part. When I went to pay at the check out, I had to wait several minutes?for them to locate my paperwork. The bill had jumped approximately 200.00. At no time prior to being told the total was I informed that I would need to pay more than the initial quote. After paying I looked at the bill to determine what was the increase. I was charged for both the part and the labor to replace the part they broke. I can understand to some extend paying for part (although I have been advised that typically I would not pay for their damaging a part). Hoever, I really think it was crossing a line to charge for the labor to repair a part they broke. Won't take my car there again.

If I could give 6 stars, I would. Tom (Tommy) saved our bacon, big time. We called AAA, but were…read morelooking at a 2-3 hour wait! Tom arrived within 15 minutes of our call on a holiday weekend. His service was above and beyond and we were back on the road home in no time.

Always comforting to know they exist. Best service available.read more

Chris, the owner, is one of the nicest people that you will ever meet. The quality of repairs is…read moretop notch. The prices are in line with the industry standard. But the trust factor that my wife and I have for this shop is 100%. That is very rare nowadays and you should be very happy that a shop like Chris has even exists in todays market.

I have used Reed City tire for years. they have always…read moregiven me good service, and since the new owner took over, I have had even better service. They are very easy to work with, and quickly take care of any issue that may come up. Highly recommended.