Received prompt information about my vehicle along with recommended actions. Helpful staff , good…read moreplace to go for work.

I brought my 2019 Audi Q5 in for a noise coming from the front driver's side. The staff was…read morecourteous, and the diagnostic system they use is polished and very high-tech. What gave me pause was that financing was being discussed early on, even before the diagnostics were complete. After the inspection, I was presented with a quote just under $3,000 that included multiple repairs -- control arms, struts, alignment, and additional fees. I decided to get a second opinion. I took the car to another shop the next morning, and they told me the issue was simply a worn ball joint. They fixed it within a few hours that same day for $465. The car is now driving perfectly. That's a significant difference in both scope and cost. I'm not going to speculate on intent, but I will say this: based on my experience, I would strongly recommend getting a second opinion before approving any major repairs here.

I highly recommend Michigan Motor Exchange. Very knowledgeable staff and excellent service…read morecombine to make this an excellent group to work with during a difficult time. I got a motor put in about 5 years ago and still going strong at 225k miles.

Chris did a great job explaining all of the costs up front to me. High quality work, would…read morerecommend to anyone needing work done on their vehicle. My new engine works great and installed perfectly. Would go back to see them again for any car repairs I need done.

Great honest service. Went in with a trans issue. Cletus looked at the vehicle overnight…read more Decided to not fix and scrap the vehicle. He didn't charge us.

Highly recommend them excellent job and great experience and service. Coitus and Bob are some of…read morethe best people to work with. Don from Jand D auto repair said they were the best so true.

I had a transmission repaired by this place and it started leaking fluid from multiple points on…read morethe transmission. I asked them to honor their warranty and they declined. This place does horrible work. The integrity is non-existent. Eddie (the manager) is your typical pretentious narcissist that only cares about his next paycheck and not for the well being of his clients or the shop as a whole. If you're looking for honest work and good customer service, I DO NOT recommend this place.

Eddie and his team are the only mechanics I trust with my 1996 Crown Vic--and any other car I own…read more The service was excellent, the pricing was fair, and Eddie's honesty really stood out. I never once felt taken advantage of, and now my car drives like it's brand new--even though it's a '96! A big thank you to Eddie and the crew. His sister, who runs the office, is such a sweetheart too. Just genuine, good people who provide quality work all around!

Discount transmission was excellent service and repaired my suv with same day service. John is…read moreknowledgeable and very honest. He knew exactly what the problem was and how to repair my vehicle. Thank you for your excellent service! Affordable and reasonable rates too!

I was driving from Toronto and I could hear a strange noise coming from one of my front wheel. I…read morestop by at 3pm on a Tuesday and they took me right away. They found the issue in no time and they could have charged me more for their work. They were honest and professional and would definitely recommend their services.

I would HIGHLY recommend Prompt Transmissions!! They rebuilt the TH400 trans in my 1968 Oldsmobile…read more442, about 5 years ago and it's been rock solid ever since! Their quote was a lot lower than I expected and they had it done in a couple of days!! They explained everything that needed to be done and I couldn't be happier!!

I hate spending money on car repairs but as luck would have it after giving them a review on my…read moreprevious experience.... I had to use Prompt Transmission this week. I have an older Yukon and of course it had to breakdown and leak tranny fluid all over my friends driveway when the temperature was ZERO! I drove away not knowing I had a leak and pulled over less than a mile away because the transmission was acting erratically. I was pretty upset as I felt that I might have trashed my tranny.... A $2500 repair. I had my Yukon towed to Prompt and the owner Chuck got it in right away. He said that it appeared that I hadn't damage the trans since they added fluid and drove it, but it had a serious leak. They pulled the transmission and found that something on the torque convertor had sheered off and that the pump bearing that had been previously used was plastic and it should have been metal. I had had the transmission rebuilt less than two years ago by a guy out of his pole barn when I fell on hard times. Clearly that was a mistake. I got what I paid for. Chuck offered to let me take it back to the guy who repaired it previously. I said that I wanted Chuck to fix it right. He did and I picked up my truck today. He was very fair with me on the repair bill. Thank you Chuck!

Have no fear Amy from American transmission in garden city is here straight honest and…read moreunderstanding ! my transmission went out Chrysler Pacifica 2019 had three options# 1-dealer would be $12-k #2 rebuild would be 5k #3 used trans with best warranty 3years for 3.5K went with #3 . after a few weeks that went bad now i had to see if the warranty was true they replaced it for FREE its true what they do take care of the customer go see Amy and let it be worry free great work had computers and valuables left in my van and the workers are very trusting and do good work do not hesitate there great team of people for such a stressful time for anyone that needs this service this is where they shine and do a good job on time thanks to all who worked on my job appreciate them very much thanks a bunch !

I went to American Transmissions in Garden City. I went there on Tuesday July 9th about my…read moretransmission. I was pretty nerves about the outcom. But Amy gave me a great call letting me know that it was not my transmission. She let me know exactly what the problem was and they did it in a timely manner.

great service great customer service great people good location I would recommend to anyoneread more

Boy oh boy Thee worst experience of my life!! Would not recommend to anyone. Was referred by a…read moreloyal customer who had a great experience with Holbrook only for me to bring my car there and not get the same service. Had my car towed there and was told I needed a major tune up, cool authorized them to do the job came to pick my car up it "needed " an engine, cool paid for the tune up $775 then turned around and paid $3800 same day because they said I needed a new engine. Allegedly put in a refurbished engine told me it would take a week and ended up taking two weeks only to get my car back and needed a new engine in less than 2 weeks smh!! No communication! I have to call every hour for no results. I WILL NEVER BRING MY CAR TO HOLBROOK AGAIN!!!