5 times they delivered my island damaged or defective. After their 7th visit to my home (2 times to…read moreinspect), and the 5th piece of quartz, I gave up on them and accepted a defect. Tops should have been checking the product thoroughly before delivery and installation but instead they blamed everyone else. We have more projects but will never use Tops again. They were literally unable to provide an undamaged piece of quartz and they didn't seem to care at all.

Tried to do business with Tops. Visited store, picked out a quartz. Got our cabinet plan. Called…read moreTops to let them know I had plan ad got the email address to send it to. Sent it in requested appointment and bid. Waited 7 days no response. Called and was told oh yes they got the email and it was marked read but no one did anything with the request. Was told sorry and that maybe someone could work on it the next day. I chose to give my business to granite gallery

Best place to get lumber in town . I moved to Lacey about 10…read moreyears again and I went to this place to help my friend who was doing a new fence on his property and the experience back then was awesome, years later I had to do a deck at my own house and they were the first place I thought of , and they did not disappointed, they over deliver like always , with friendly knowledgeable staff , I do not own a mittersaw myself so the staff was nice enough to cut it to size for me, they cut about 12,6x4 ; most places like Home Depot or Lowe's only do a max of 3 cuts , take that corporate! It's the little things that count !

They have a large selection of lumber. Close to my house…read more they are able to deliver in the area . The yard it open to puck your load. , which they will load for you. I do need to puck out some sidding soon will go back . staff is helpful

Absolutely AMAZING experience. Quality was better than expected and staff was very transparent…read more Price was lower than expectations.

Sll was great until i looked under the sinl were there a bif surrounded by toilet paper a big leak…read morethe installer tried to hide.massive amounts of water

These guys were great! They did an awesome job delivering to my house. They were on time and Adrian…read morethe driver was super nice. He let my 3 year old son look up and down the cement truck. Adrian made my sons day! Thank you guys for the service. I would definitely use Holroyd again for future concrete needs.

I came in looking for some mini M2 and M1.5 screws and though they did not have them the staff was…read moreawesome. The guy was trying so hard to find something that would work. He checked like 4 areas and went through so many bins of screws trying to match up the screw I had (I didn't know it's size at the time). I'd def comeback for that level of help

I am a paying customer at Ace Hardware, but no more. I asked a cashier yesterday 2 times if they…read morecould take a verification picture for a dumb website (they ask for me holding a piece of paper with today's date and my new email) and he obliged. The dumb website said it couldn't verify it and I needed to do it again. I went back to the store today thinking it wouldn't be that big of a deal to ask the cashier again (they weren't busy AT ALL) if they could take another picture. The older lady with wavy light hair gave me the stink eye like I was doing something wrong, and said, "That's not part of my job description." I said, "Thanks for being so nice and helpful." I went to the dollar tree right next door, and lo and behold, no problem. They were shocked that it was even an issue at Ace Hardware. No more Ace Hardware. They treat their customers like crap.

great service friendly people. We rent a scissor lift for my company in lacey often. great delivery…read moreand pick up. hassle free

My painter had to rent a lift from these guys. What was supposed to be a one day job is at 8 days…read moreand counting. The lift kept breaking down for the painter. Took a couple days for a techinician to work on it after which it broke down again. Second attempt got the lift moved to the middle of the street where it died again. It's been blocking the street for 2 days now and still waiting. Avoid these guys like the plague.

Yep... This is as good as it gets in customer service…read more This local Olympia lumber yard is not part of a big chain which means you deal with people who know stuff in their head instead of people who look up stuff in the company computer system. You can ask questions and get good answers. If they don't have what you need, they'll get it for you. It doesn't matter if your a consumer or a builder, it's all good!

How disappointing we are with this company. One spent over an hour with front guy going over our…read morekitchen design. Never once did he say that these cabinets would not be assembled. I was ordering them not a contractor. This was a whole kitchen remodel. I get all the cabinets and they are in small boxes!!! 4600 dollars and I a supposed to do the assembly. Nope we had to return them they did. The one older gentleman in the front was saying how easy they were to put together. While thr kids In the back were saying they are a pain to put together. Then he offered to give me step by step instructions. So he gave me cabinets without instructions. So we returned them bought beautiful same white shaker cabinets assembled at home depot for less!!!! For less!!!!! Then we buy butcher block counter tops and we had to go and order another 10foot one left at the store cause we didn't have room. Went to go back a week later the suckers sold it to some other customers!!!!! The nerve they have. They told us we should have come back sooner. We have a 30 day hold! Now they can't get another one for 3 to 4 weeks! So very disappointed with this company! We have spent a lot of money at this company in windows, doors, and flooring! And this is the treatment we get!!!

We put a used exterior door at VJ's and sent it to be hung. In 2 weeks I called and they couldn't…read morefind it. Of course they don't have another and we can't match the rain glass we bought for the side window to match. Once you buy something pay for it and TAKE IT WITH YOU! I like the prices on trim, used windows, doors. Some appliances are also a deal. Found a widespread sink (not available thru HD or Lowe's) for a good amount. My biggest gripe was loosing/selling the door we had found with rain glass in it. They didn't even seem concerned. I either had to put a non matching door next to the rain glass side window or spend $1000 to get one to match. I learned my lesson- don't let it happen to you.