Really solid small business that I'll continue doing business with in the future for any key cutting needs. Have gotten 5+ spare car keys cut for my work fleet of vehicles with the folks here as well as several personal car key spares. If they don't have it in stock when you show up or when you call, they'll order it and let you know when it arrives. After they cut the key, they'll even program the key to make sure it works for you and all of this at a fraction of price of a dealership (2 flip keys cut and programmed ~ $275 compared to ~$400+ for 1 key cut and programmed at a dealer). They also have quite an array of other keys, guns, and ammo as well for sale too. read more

Great company Very helpful and knowledgeable Highly recommended and know they are honest

Great Group of people very knowledgeable, I had a key fob for my Lexus programmed by them, Saved me $ 400 from the dealer, its not and easy job, shopped this job between all the locksmiths in town and A-1 was the best priced and availability, my key is a laser double cut key, if I call someone and they show up at my business I don't need to question who they are,I called them, and it's hard to diagnose something over the phone ,so I brought my Lexus and key fob to their shop. I am very happy customer. read more

I was quickly dismissed by 2 previous businesses after asking about a replacement key for my Buick, but when I called A1 they heard me out and offered to come to me immediately for help. They sent a super chill, very knowledgeable guy named Nate who arrived early and had my key replaced within minutes, contrary to how long I was told it would take from the other 2 businesses. All aspects of the remote key work perfectly and it wouldn't have been possible without A1's customer service and Nate's hard work, and... they did it cheaper than the others would have too! read more

What a ridiculous way to get a 1 rating. I work in a corporate building that requires any visitors to provide driver's license so they can make a badge and have you escorted through the building. The tech they sent refused to provide his driver's license. saying something about 'identity fraud'. Well that total BS. We ARE an credit card identity fraud resolution center. Literally the LEAST POSSIBLE CHANCE of taking your information, dude. He just walked away leaving my escort associate stunned at the lack of professionalism. So instead of maybe sending another locksmith. Nope - don't bother. I'll choose another. They can have my money (which is usually pretty darn expensive) read more

I was very happy with the service I received. I needs to make lots of duplicate keys and also to have door lock changed. The gentleman was very patient and considerate, helping me to make the right choices. When I went to the store one of the keys I had made didn't fit, and there was no issue getting a refund. I plan on using them in the future. read more

Super helpful, super nice staff. Very satisfied with their services. Highly Recommend A-1 Key & Safe!

I used them to unlock a safe I had lost the combination to. They were professional, got to did the job and the cost was VERY reasonable. I would give them a 10-star rating if I could. read more

Called a few days prior and spoke to a nice lady about getting my 500 year old chest opened as key was locked inside during shipping. Arrived today as agreed with chest and locksmith took one look and mr no can do said it was very difficult...would take 5 or 6 hours...cost $500+ with no promises. Went to Lock Man a few hours later...took them 20 minutes and $25. Honest friendly and capable (Lock man). read more

Fantastic customer service. I went in for a basic (non chipped) ignition key for my Suzuki vehicle. I was a little concerned that it would be more expensive, seeing as how Suzuki of America doesn't exist anymore, but I was wrong. They made a duplicate key for me in minutes, and it was less than $6. I would recommend this shop to anyone! Thank you so much for your great service! read more

if I could rate this 0 stars, I would. I called twice to make sure they could cut a laser cut vw key and they assured me twice they could , but only at 9 a.m. when one particular technician was there. I got there at 9 a.m., walked in, to a very rude older man. He said "Nope, can't do it". Never cracked a smile, nothing. I was going to inquire about having someone come out to my house to have it rekeyed, but there's no way I would give this company any of my business. There are plenty of other locksmiths around this area. This guy needs to be behind a desk somewhere where he can't interact with people because his social skills are very poor. read more

Condo maintenance person tried to build one lock from two and all the springs/pins fell out on the ground. Used magnifying glass to pick up all the pieces then taped to a piece of paper. Called and went to A-1 Key office, where two nice ladies took one look at my sad face and promised to help. The younger lady took about 15 minutes to put one of the locks back together (not all parts of locks are interchangeable!!). The owner had to make special keys but said he couldn't. The young lady said she promised help. He still said "No" as he walked to the wall of key blanks and started grinding keys. Both keys and the lock worked perfectly!!! Only charged $9!!! Five other locksmiths refused to help. The owner may be a little "dry" but he's an ace in my book!!! Plus, they have a tank parked by their building!!!! Will send them all the business I can (just not for the type of lock I brought in, as the owner said he never wanted to see it again!!). Signed the old guy in the Air Force hat. read more

Great experience, called and spoke to Wayne, he gave me straight forward pricing and was able to come to my location with-in the hour. He was clearly experienced. Had my lock opened and replaced the cylinder in no time flat. Thank you, Wayne for your speedy & proficient service. read more

Wayne at A-1 was a lifesaver for me this past Sunday when I accidentally locked the keys of my rental car in the trunk. The car rental company's solution was to try to tow my car to the Tampa airport facility and "maybe" get me back on the road by Monday. Not good enough, but Wayne came to the rescue. The details are contained on the review by Yvonne W., but suffice to say he went way above and beyond to help me so I didn't miss my brother's birthday in Orlando. I highly recommend him! read more

My friend accidentally locked her keys in her rental car trunk on Sunday. After numerous unproductive calls to the rental car agency (Enterprise), we called A-1 Key and Safe Inc. (Wayne Parker) who showed up in about 15 minutes. He was able to get the car open but the new security technology didn't allow access to the trunk. He spoke with the rental car agency to get the key code for the car, which he is able to do with all other rental car agencies, but Enterprise would not oblige. He was able to obtain the key code after a long on-line process with the car manufacturer and then make a key for the trunk. Wayne went above and beyond the call of duty to help get the trunk open so that my friend could get on the road. The only other alternative was to have the car towed to the Tampa Airport (at her expense) where Enterprise may - or may not - have someone who could access the trunk that day or perhaps the next day. Kudos to A-1 Key and Safe Inc. I have recommended his company to my condo board and personally will use his company whenever I have locksmith, alarm or safe requirements! read more

I would give negative stars if I could. I called this locksmith service a week in advance to have Wayne, the owner who is also someone who was referred to by a friend, come and create and program a key for my Chevy Cobalt. The day I spoke to the receptionist she said he would be in touch with me before coming to create the key so he could give me a quote and make sure I got the most bang for my buck. Well, this never happened. My appointment was scheduled a week in advanced for 10/19/16. On the morning he was supposed to show up between 10am-12pm, he called me at 9:28am to ask me what it was I needed. I told him what I needed done and he told me he would not have the time because he was already booked for the day. How my appointment was not added to his list is beyond me. A week in advance? And he calls 32 minutes before his window to show up and tell me he is too busy. I asked him how come this happened and he did not have an answer and only offered to call another locksmith for me. I pushed back my work shift to have this man come and make the key. And he could not even apologize and help reschedule. So I asked him to call one of his other locksmith friends to try and help. Well, 3 hours later still no phone call and no apology for the EXTREME inconvenience or him deciding my business was not important enough to show up and fix my issue. Also, the receptionist, who's name I do not know, would also not offer an explanation for why my appointment was tossed to the side over the other appointments he had. She also did not apologize and saw nothing wrong with what had just happened. Poor customer service. Poor communication. And they did not even offer to try and save the business that they just lost. Also overpriced compared to other quotes I received. As someone who has worked in customer service their whole life, this is unacceptable and I am surprised that people even hire these jokers. Take your hard earned dollars to someone who actually wants your money and who wants to help you. Absolutely DESPICABLE. read more