EXTREMELY aggressive & unprofessional. I got charged for my door being unlocked & after i was…read morecharged the "owner" called me so aggressively demanding what the charge was & the nice gentleman that helped took $20 off for me since he felt bad (i was super upset) & the owner called me multiple times demanding the price he charged & when I told him the amount he responded "you just got someone fired." sorry having a KIND heart and taking $20 off a bill creates such a problem. Find a better company without an a hole running it. :)

Jordan saved my butt! Great guy I could not be happier with him thank you thank you..read more

Super friendly here. Copied my key in 10 seconds! Charged $1. All I had was a twenty and he asked…read moreif I had anything smaller, I did not. He told me not to worry about. Now this is how you develop a customer base. I went back to my car and scrounged up $1 worth of change came back and left it on the counter. Much better experience than I had yesterday at another locksmith. They told me my key was coated with titanium and it would break their key copying machine and they were rude about it. The guy here told me I had an ordinary brass key and had no issues with cutting it. I will be a return customer!

We needed all locks changed on a rental house, and SAS was able to work us in the same day we…read morecalled. The technician, Will, was fast, reliable, and personable. The price was reasonable and the quality of the work was excellent. This our now our go-to lock service.

Truly one of the worst experiences I've ever had. I took off work to wait all afternoon for the…read morelocksmith to show up to do a repair on a door that Bayfront didn't fix properly in the first place. After hours of waiting, I called and they clearly forgot about me. They promised to come back the next business day. Again, I took off work to wait for them. 3 hours into the window, they called and said sorry, they're hung up on another job and won't be coming. Truly a very poorly run business.

Came in to get some copies made of a key. He didn't have the blank, and said it was no longer…read moreavailable. While he was searching I found a pack of 10 blanks on Amazon and ordered them. Came back 2 days later and had them make copies for me. The guys doing the work we're fine, but the owner was really obnoxious, arrogant, condescending, and insulting. I didn't realize it, but It's standard practice in the industry to cut the keys for free if you bring the blanks. I fully expected to pay for the cutting, but he declined and simply acted like an ass. If he'd been smart enough to check Amazon himself he could have sold me 10 keys, and gained a loyal customer. Instead, he alienated me with his rude, and obnoxious behavior. I was there quite awhile while they cut and stamped 10 keys for me and watched the owner deal with several other customers with the same rude, obnoxious, and dismissive style. There's something not quite right about the owner. My experience was more in line with the other negative reviews, and I view the positive ones with suspicion.

Left my doors without any locks or door knobs and my home vulnerable to anyone walking in and…read moretaking things. I needed my locks changed on 2 doors. I specifically asked for a price and explained I had 2 doors with door handles & deadbolts so I needed 2 locks with the same key. The nice associate said it was $60 a lock but they really couldn't get me a price until the locksmith came out to look at the work. When they came out they told me it would be $300, I said no way at which point they said how much do you want to pay. Which I explained nothing, this is not a negotiation and that seems shady and the associate said it was $60 a lock he then proceeded to tell me that it is 4 locks instead of a door knob set with handle and deadbolt. He then told me he would call his boss and call me back. When he called me back, he told me he changed them and it would be $280 and I said I did not give you permission to change my locks. He then was told by his boss to put my locks back. Instead he took their new locks off and left my doors without any door knobs and locks and Wide open anyone can come into my home. When I called the manager he told me they have my phone called recorded and they told me it was 4 locks when I listened to the recording I clearly explained the door lock situation and the associate clearly said that a price could not give me price until they see the job. Leaving a home without any door knobs and locks is extremely dangerous.

My 25 year old daughter called this company because she locked her keys in her car in St Pete. The…read moretechnician showed up and opened her car and she was sent a link for payment. First, the quoted amount was A LOT less that the actual charge, and second, when the link wasn't working (she called her credit card company to verify funds, so it was definitely not working on the towing company's end), the technician told my daughter that he would follow her to an ATM so she could get cash. A random man, who showed absolutely no credentials, telling a 25 year old girl that he would follow her to the ATM! When she refused this option, the technician threatened to call the police. She was frightened, threatened, and overall terrified of this man, so I sent her the $178 via ApplePay to get her out of there and away from him. Once she made payment via AppyPay, he walked away mumbling obscenities and got in his car and tore out of the parking lot. NO NOT ever use this company, as they are intimidating, rude, threatening, and crooked!!

Really terrific company. So responsive. And shows up when they say they will. The owner is a…read moredelight to work with. Knows his stuff and gets the job done in quick order. I've already recommended Americas Lock and Key and will again and again! Thanks Efi!

Our doorknob was an issue and he was to our house and the lock was fixed in less than an hour. Very…read morekind man.

Amir was absolutely incredible. I called needing a new front door lock and he responded…read moreimmediately, arrived the very same day, and made the entire process stress-free. Not only was he extremely fast and efficient, but he also explained everything clearly and got the job done perfectly without wasting any time. We are so pleased! If you need a locksmith, do yourself a favor and call Amir. Reliable, honest, prompt, and excellent at what he does.

Amir responded promptly to my Yelp project inquiry. He was knowledgeable and efficient installing,…read morekeying and reprogramming electronic locks. The work was done within an hour. He is friendly and professional and has rates competitive with others. Thank you Amir!

Tony was absolutely fabulous! I contacted him just before 9AM today hoping that he would be able to…read morere-key an entry lock for a condo in St Pete and he arrived ~12:30 (remember, this is the day before Thanksgiving). He was pleasant, efficient, and his price was very competitive. Over the years we have used locksmiths in DC, NYC, LA, and Las Vegas and he's clearly the equal of anyone we have previously hired.I highly recommend him!

I found Act Now with a Google search for locksmiths in my area and super glad I did. Tony did a…read moregreat job for us on 2 different locks and is such a nice guy! I don't know what more I could want in a locksmith. Great communication (calls and texts) showed up when he said he would (quickly!) and affordable. I would HIGHLY recommend him to anyone and everyone.