Repaired a gold necklace for me. Great guy, great prices…read more He's personable and clearly cares about doing good work. Highly recommend

While quick, when I returned for my bracelet it was thrown on the counter in an effort to get me on…read moremy way to help another customer, No bag, no cleaning, no testing my clasp to tell me what was resolved & ensure I was happy. Disappointed as I've had very positive experiences in the past.

I'm something of a veteran of antiques buying and selling, and of auctions. I probably attend at…read moreleast a couple of sales every week, so I've got a broad array of experiences from which to contextualize. Leland Little is a great spot. This isn't Christie's or Sotheby's, but I'm not sure we'd have a market for that in this part of North Carolina. But there *is* a lot of money here, and a surprising abundance of really high quality second hand goods, and I can see why Leland Little gets his fair share of them through his auction house. The catalogues are very well produced, with top-notch photography. The auction house itself has comfortable chairs and plenty of space in which to walk around and peruse the goods. The free hors d'oeuvres and cupcakes were a nice touch. Perhaps the biggest problem I had was the poor cellular reception I got inside the building ... but that's hardly their fault. The staff were friendly and professional and set me up with a bidding number as quickly as one could hope for. When I wanted to examine something in a case, it wasn't hard to find a staffer to offer a lending hand. Absolutely no complaints there. Another reviewer bemoaned the cost of the goods being auctioned. If your basis of comparison is Etsy and eBay, then you're probably in the wrong place. The clientele at Leland Little appeared to me to be a little more discerning, and i can entirely understand why these policies exist. Absentee bids cost a company money to process, and it's entirely normal to have minimum bid amounts. If you don't like that, then you're not going to like a lot of the higher end auction houses out there.

Do not trust Leland Little with your high-value items. They took a rare 1999 Kweichow Moutai and…read morelet it go for $475--a fraction of its true secondary market value. Instead of properly evaluating the piece or marketing it to serious collectors who actually understand vintage spirits, they dumped it in a low-visibility listing just to clear the lot. It feels like an absolute scam for sellers. If you want your items sold for pennies on the dollar while they take their commission, go ahead. Otherwise, run. I would have rather dumped it out in the streets then to get ripped off the way I did.

Absolutely unbelievable customer service! It's a long story, but they ended up sending someone 30…read moreminutes out of their way, after hours, on a Saturday to help me out of a jam that was 100% my fault. Totally blown away by how kind they were, and they saved my wife's birthday party!!! I can't thank you guys enough!

My job must be wearing me thin (in the figurative sense, rather than the literal unfortunately). I…read moreknow this because twice in one month I've ordered something online only to discover the week of that I never actually completed the ordering process, clicked "confirm" or "submit" or what have you. And so I find myself flailing the day before an event without a) a giant cardboard cow cut-out -- or in this case b) a video projector. Panicked, I started pulling up Google searches to see where I could rent one same-day but most of the places I found were parts of larger organizations that weren't locally based and didn't offer same-day delivery. Enter Custom Light & Sound. I phoned them up and spoke with Matt -- sounded youngish, and maybe a little green. Asked me all the right questions though -- how big and how dark is the space, how many people are attending. After he took down my info and told me to pick it up before noon, I had to finally ask him how much it was and what the product was. Turns out, he'd picked something out for me based on my needs that wasn't featured on their website. So, whereas I'd thought the costs for their projectors ranged from $100-200, I was pleasantly surprised to learn that my not-on-the-website projector was only $85! I went to pick it up and met Lee at the register. The first words out of his mouth were "21" which is an odd thing to say to someone you've just met. I looked inquisitively at my husband and then back at him. And he expounded: "We only rent to 21 and up." Good Lord, I'm pushing 30. But whatever. Turns out he's best friends with my husband's former college roommate -- so it's okay that he bruised my ego. They called Wayne to come out and check on the equipment before handing it off to me. He was a bit gruff, but did look through everything and assure us it had all the required cables, etc. The credit card machine wasn't working at pick-up so Lee gave us the okay to take it with the promise that we'll pay when we return it. Equipment ran great and interactions with the folks here was overall a positive experience. And don't be fooled by the cramped-looking exterior. Once you enter this little treasure trove, you'll discover it runs deep and is packed to the gills with audio and lighting goodies, plus fun accessories like disco balls and fog machines!

I took a family watch into the shop for an estimate. Everyone was friendly, kind, and informed. I…read morewill return to them when I decide to fix my watch. Sherry

I just picked up a ring that was resized that originally they told me would take three weeks to do…read more It ended up taking three months. I went in to check it took 10 minutes to find and at some point, they looked kind of panicked that they didn't actually know where it was. Finally, three months later, I called to check and the owner calls me leaves a message that they misplaced it in another pile and it has been ready, they just didn't call. Finally as I pay $120 for a slight adjustment the girl tells me if I use a credit card they are going to pass the service charge onto me. This is absolutely insane for a business that charges an exorbitant amount of money for their jewelry. She argued with me trying to educate and Millenialsplain to me why they were passing the cost on to me. I understand there is a service charge with a small business, but this is an establishment that has been in Chapel Hill for a while. Shame on you for bad business practices!

DO NOT BUY FROM THIS COMPANY…read more They say in stock and what they really mean is they can order it from the manufacturer the same as you. I waited 5 days for my order status to change to shipped before calling. I was told they didn't actually have it in stock that they were ordering it from the manufacturer that shows it on back order. The price was the same as what the manufacturer was selling it on their web site but in stock. Just be honest and say you don't have it in stock, and that it is on back order from the manufacturer. That as soon as you receive a shipment from them you will notify me so I can pay for it then or try and go find it somewhere else. YOU CAN NOT CHARGE A RESTOCKING FEE ON SOMETHING YOU NEVER HAD

I have been there a few times and the first time I went to get my arrows cut and I wanted to put…read morered and white fletches the older gentlemen looked annoyed I was there and said he ddnt have white ones. So I went over there to the aisle and saw them plain as day no way he could've missed it. Then he cut my brand new arrows all different lengths and when I put my broad head on it hit my riser and I had told him what length I was and all the info he needed and he still got it wrong. This all happened a few years ago. I gave them another try since I was in the area and when me and my wife went in no one said a a word to us and I was in there for a little while looking for a bow accessories and not a single employee came to see if we needed help. So needless to say won't be ever going back. Nice shop but horrible customer service

Honestly it was sad when I saw all of the negative reviews. I was pleasantly surprised! Staff was…read moreSuper nice and had so many fishing supplies and gardening stuff! Sure, it was a bit overpriced but all in all, it was very nice local business!

The employee who handled a U-Haul return issue was impatient and dismissive. Instead of helping…read moreresolve an overcharge concern, or the store taking ownership of incorrect pick up procedure, she responded with attitude and no willingness to clarify how to avoid the issue in the future other than blame the "back end". I would not recommend this location for U-Haul rentals -- it's worth driving a little farther for better customer service.

Your Service Selection and Value we love and very good with customer service. All item come very…read morestrong package

I bought (12) different Fiesta bowls in a discontinued color…read more They shipped good quality bowls (unscratched and evenly color coated, which I don't always get from Fiesta directly) very well packed in sustainable packaging of only paper and water soluable "foam" peanuts. I really love this ecological aspect and will shop from them again to support a responsible business.

I wouldn't go anywhere to buy something that was high dollar before I spent a few months browsing…read morethe Mebane Auction. Especially if you want something that is Antique ...there's no point in paying the price that the retailers will ask. Although it's always good to know the market and what you're buying, Jon Lambert is a great educator. He specializes in unusual things.

As the executor of an estate of a friend who had hundreds of various collectible items including…read moreoil paintings, antiques, jewelry, porcelains, art glass, coins, bullion, and more, we could not have been more impressed with the expertise, professionalism, integrity, respect, efficiency and care given to the selling of those items by Jon and his team. Mebane Antique Auction's online auction gave these items the TLC and the exposure needed to obtain a fair price. We were treated as family and highly recommend this experience to anyone with similar needs. Bob and Sally Glenn Greensboro, NC