I had such a great experience when I went in to sell some of my gold at J.R. Raleigh. Carl was so…read moreknowledgeable and kind. I had gotten lost and we walked in at 7 minutes before closing time on a Saturday. The entire staff was welcoming and made me feel so comfortable. It was obvious that this is a family owned business and that each staff member takes great pride in his/her job. I couldn't have been more pleased with the entire experience and I have recommended this establishment to many friends.

This place is great!! Fair pricing, honest and amazing customer service!! That's the whole package.read more

I had a good experience at JewelRecycle. Both employees I spoke to were very friendly and…read moreknowledgeable, and examined five pieces of vintage jewelry I had. Two turned out to be costume jewelry, which was useful to know when I listed them for online sale. I was given some information as to the value of the remaining pieces to a reseller like JewelRecycle, and although I ultimately did not sell them at that time, it is definitely a place I would return to in the future.

Professional and welcoming. Very thorough and fair. Explained their process with no pressure to…read moresell your jewelry.

Service was so comprehensive with them sorting, testing, weighing, and measuring right in front of…read moreyou. Staff were very knowledgeable.

A young lady appraised my diamond and wedding band set today. I was told my S1 1.15 carrot diamond…read morewas worth $1500 when it was purchased for 5k 33 years ago. I would say this is a complete rip off and all of you should beware! i understand you have a business to run and your pricing is different from a retail store, but your statement that im upset that my diamond is not worth the purchase price is incorrect. it is worth that as i double checked multiple online sources. You folks just wanted to take advantage as your offer wasnt even close! Genuine diamonds generally appreciate at 2-3% annually while lab diamonds have declined. So you offering me less than half of what we paid 3 decades ago doesn't hold water.

Reliable. Honest. Professional. Highly Recommended. At my…read moreelderly mothers request I took her silver place setting to JewelRecycle in University Mall to obtain an estimate of its value. James conducted the appraisal using a tool that was able to detect how much pure silver was in each piece. He patiently explained the process to me and was meticulous in ensuring he assessed all pieces correctly. He gave me a quote based on that days market price. My mother agreed to trade it in about a month later and once again James did his methodical assessment. It was great because the silver prices had jumped a bit. He asked whether we wanted a check or cash which surprised me. Of course I took the cash! Both times the transactions were professional and attentive, and the rate exchange was very good. I spent maybe 1/2 hour - 45 minutes (place settings for eight) and was done. James is a nice person -- extremely honest and reliable. I plan to bring him some of my unused gold and silver jewelry next. Who knows what else I can scrounge up.

My neighbor shared her experience here in selling jewelry. We had a fantastic experience with an…read moreuncomfortable situation of giving up some family heirlooms. I didn't want to part with it but we needed some cash. We got a very fair deal for our gold. The team there made the experience kind and clearly explained their process.

I was in the market for some new Native American pieces! I did forget to check in since I was Soo…read morebusy looking at all the beautiful pieces they had! I was able to find two rings and earrings. The price is top tier compare to antique stores or pawn shop. The ring with red coral and turquoise was 25.00!! The other ring was only 15.00! I had to scoop up the unique lapis earrings. And yes they were only 30.00!!!! The staff bought all the native pieces they had and was very patient with me trying them on and making my decision. I requested for the pieces to be clean and no hesitation at all in doing so! Keep in mind if using a card, there is a small fee. Try to bring cash. Love, love this store and now a new customer! I will for sure be back in a few weeks for more earrings!

I went to get rid of a couple old chains. Staff was friendly and service was very quick. Just…read moretested the jewelry asked for my ID then they loads cash. All in less than 10 minutes

Total Life Savers! I had 5 rings that had diamonds missing. Four out of 5 of my rings were my 1st…read moreand 2nd set of wedding rings. I was very sad to not be able to wear my rings for many years until I drove by Spring Garden Jewley and just happen to see their store. My husband and I went in hoping to trade up or sale my rings to them but got something better. OMG! For the price of what we expected to pay for 1 new ring...I got all 5 of my rings repaired and even dipped the color from gold to silver for me. It felt like a gift from God, Himself.

Spring Garden Jewelry & Loan is a great place to shop for jewelry. The prices are fantastic and the…read morecustomer service is outstanding!

My now fiancé and I started looking at rings on 8/19/23 at this store. Brian, who was visiting from…read moretheir VA store, was SUPER friendly, knowledgeable, & helpful. I tried on a few rings and narrowed down the ones I liked the most. For months thereafter, my fiancé continued to research rings on his own & Sylvia assisted him through the entire process. On Christmas, he popped the question with the most beautiful ring. I am very happy with his decision. I want to go back to take a picture for their love wall. I like that they have the option to trade your ring up down the line giving you 110% of the cost of your ring towards the new one (not available for lab created). Their prices are reasonable & the service is great. Now to plan our wedding.

Absolutely love this place. Huge selection of diamonds at competitive price points.I purchased my…read morefiancé engagement ring here. What a great experience!!! The diamond experts are truly that. Lots of knowledge and very professional. We most recently purchased our wedding bands here as well. Viviana did an amazing job with our selection. I see great value in doing business with Diamonds Direct.

Larry is the best! You won't find a more honest man or better Jeweler in all of Raleigh!read more

Personalized services at reasonable prices. Nice folks! Watch battery replacements only $5read more

I really can't speak highly enough of Golden Isles. I had 4 oz. of mostly 14k gold jewelry I was…read morelooking to sell. Having sold gold jewelry in the past and knowing the current market price, I knew approximately what amount I wanted to receive from a gold buyer. After going to 2 other very well-reviewed gold buyers in the Raleigh area and being extremely unhappy with their offers (as well as feeling manipulated/scammed in the process), I came to Golden Isles. I was helped quickly and the owner was really nice & friendly. AND they gave me ***nearly $3,000*** more for my gold than the other two businesses offered. Many seemingly reputable/high-end businesses will pretend to be your friend or offer frills when you visit, but will rip you off. No, Golden Isles didn't offer me champagne at the door (like one other business I visited did) - but they were the only honest company I encountered. FYI: Before visiting a gold buying business - ask what cut they will take! If it's 30-40% for 14k gold, you are visiting the wrong place. You can get a much better rate at Golden Isles! I will NEVER go anywhere else in the area to sell gold/silver.

We inheritat lots of coin from a family member. After doing some research and came up not sure the…read moreitems were worth anymore than face value we took it all to Golden Isles. The owner greeted us with a smile and listened to our saga. He went thru each item with us and educated us. He confirmed what we thought, our relative had spent hard earned money for junk. You know those late night commercials which offer too good to be true deals. All I know is we were able to hand off all items in one place and be done with it. We feel our $ take away was fair for the additional work we did not have to do.

As someone else said in another review, I believe that they have their negative reviews deleted off…read moreof Google. So I took this route to leave a review. Went to Jewelry Authority with a 7ct, 10k Citrine ring that weighed a little over 4g. They literally offered $93! $93 whole dollars. 10k is going for maybe $68 per gram. Yet, they offered me $93 for the entire ring! How insulting is that? This seems to be a common thing with their business and I'm truly wondering if they only lowball a certain demographic of people. It's bad business and a bad look! Thankfully, I took to ring to a coin/gold business for scrap and they took the stone out of the ring and gave me almost $200 for it. I sold it for scrap more than JA offered! And I kept the stone! So do yourself a favor and avoid Jewelry Authority if you want to get sell your jewelry. You'll probably get more selling it on your own or scrapping it.

I was extremely pleased with everything about this transaction. Kyle was very professional and…read moreworked with me to get what I needed for the jewelry I was selling. If you were thinking about selling your jewelry, or buying some, go see Kyle on National Service Road. I promise you you will not be disappointed.