We fell for the great speech of a sales guy for another pest management company a few months back…read moreand decided to give them a shot, worst mistake leaving Hansen. Hansen has always been amazing and we are glad we are back, you will not find this type of value and customer service elsewhere. Nick is a true professional and pays extra attention to every space in your home. Easy to work with and schedule. We are here to stay and highly recommend them!

Professional! Didn't try to sell me what I didn't need. Good communication and fast response time…read more Great people from the office to the service.

Ants are a yearly problem in our neighborhood, so we became accustomed to seeing a few here and…read morethere inside the house. But when a swarm of flying ants invaded our bedroom one night last summer, I called as many exterminators as I could. Craig was the first to offer help over the phone and schedule me for the following day. He treated the outside and inside of our home and explained the entire process while working. He is courteous, thorough, and professional. In this time of COVID, he wore a mask, booties, and stayed socially distant throughout. We didn't see ants again in the house the rest of 2020. This year, we called him at the first sight of ants. Then when a family member needed help with rodents, we called again. Brandi picked up regarding the rodent treatment and thoroughly explained the process and pricing over the phone. Once again, Craig was timely, friendly, and continued to deliver excellent service. Knowing what kind of peace of mind Craig & Brandi provide, money is no issue. That value is unparalleled, and I would recommend Royal Pest Elimination to anyone looking for ant/rodent services.

I never thought in a million years I would need a pest control service. However into my evening I…read morehear a noise in my kitchen I thought at first it was my daughter and quickly realized it was not. Went to inspect turned on the light and to my shock there was a very large rat on my stove. I was beyond scared, grossed out and unsure of what to do. After calling over 30ish 24 hour emergency numbers I found this angel of a company. Craig the owner hurt the tears and frustration in my voice and came out to help me. He even spent time talking to me to keep me calm. I hope I never need the service again but if I do I will always call him. 10/10 recommend

I waited a month or so before I wrote this to make sure it worked. We tried many of the home…read moreremedies to solve the problem. Decided to admit defeat before the hot summer days kick in. Pestex is prompt, courteous and apparently they know what they're doing. We've been ant free ever since.

Very prompt service, they were out within a day. They were also very flexible with their time…read moreframes. The technician that came out was friendly and seemed very knowledgable.. Haven't had any issues with my ants since the first visit. Fair prices also....

I've used Brian for years, he has come about 3-4 times a year for maintenance (multi unit building)…read moreand other pest issues. He has always been on time and courteous. His suggestions have always worked out. We definitely will continue too use him. We have referred him too my parents and friends. Always good feedback!

We had a pesky and super clever mouse that eluded every glue trap we tried to set for him for a…read moremonth. He would wait until the wee hours and feast in the pantry... leaving droppings and crumbs inside the cabinet (inconsiderate)! I called my condo building's vendor for pest control--they said they were not available until the next week AND would only lay bait traps in my house, not try to find the source of the problem. I asked one of my friends for a pest control referral and they too weren't able to come out for a week. After searching online, I decided to call Diamond. They were able to come the very next morning (a Sunday) and I asked that they come as early as possible. Brian arrived on time at 8:30am and took the time to investigate the problem by moving my appliances to find the source of the problem. The culprit: a hole around our oven's gas line providing access to our kitchen and ultimately, to the pantry. Brian sealed it immediately (as well as patched some other potential problem areas) and the price was extremely reasonable. Its been months and we haven't had a problem since. We appreciated Brian's work so much, he will now become our entire building's pest control vendor (we fired those other guys).

Brandon came in and took a look at the place and where best to place some traps to take care of the…read moreunwelcome furry visitors we had. He laid both snap traps and glue traps, leaving them in boxes which I appreciate because when our condo association has someone come in a few years ago they just left glue traps out in the open (yuck). They worked... we heard them go off within a couple days, which I guess is a good thing. We had him come back a couple times to check them so I can feel not gross in my house. Very professional, and he didn't take long to do his work; he also suggested getting the door sweep replaced. He also came in an unmarked car and whatnot if you're looking for that sort of thing rather than an Orkin or something that are going to tell everyone what's up.

Brandon is a true professional. He is the owner and takes…read morehis profession seriously. He explains what he's doing, listens, and answers questions. My insect (okay, bedbugs, ugh!) problem was making my life miserable, but he tackled the problem and the results have been impressive. I hope I never have another insect infestation in my home, but if I do I'm going to call Pest Veterans.

I reached out and communicated with Miguel regarding our church ministry. We needed pest control…read morefor our annual inspection for our food pantry. We set up a date/time, I followed up via text message to confirm but never got updated whether he would still complete the job or not. Days went by after still no communication regarding the appointment I canceled and stated due to lack of communication/professionalism we will utilize other services. The owner Miguel text me back immediately with a Ok. This was the most unprofessional experience/waste of my time I ever had. Definitely, should have noticed the other reviews. I'm all for supporting small business if they actually understand business etiquette and superior customer service which clearly this business does not provide. Now I have to locate another pest control service to start the process and delay our basic needs pantry from reopening on date as expected. Do NOT waste your time and book this business!!

Miguel is great! He got back to me and scheduled an inspection on the same day. He was very…read morethorough and made sure all areas of the house were covered from potential mice intruders. Today was the second time we had to use his services but we are glad to know we can depend on him for any future visits needed.

Excellent service got rid of our ants in one outing very knowledgeable. Very personable.read more

They came when they said they would. The tech was knowledgeable, and the price was fair.read more

They changed there policies from what i was told thay only do a very very small portion of the…read moreinterior and the exterior they hardly did anywhere that they used to do. Complaint wast of time and money . They really dont care to live up to the agreement. Tgey get you on the initial double the price charge. And then the service calls after they do hardly anything. After they got the first initial payment agreement. Do not trust!!!

I contacted Chem Wise in Berwyn via their website to get a quote about their exterior ant spraying…read moreservices. i received an email immediately afterwards (I am assuming it was auto generated) saying that I would hear back from them by the following day. After a few days passed with not hearing back from them, I sent a follow up email to them. It has now been almost two weeks without response. The company may do their job well (which, of course, I can't confirm or deny) but their lack of response shows very poor initial customer service.