Do Not Use this company! I have so many complaints and not sure where to start. They did not do the…read moreservice I paid for. I actually felt threatened by the 2 guys that showed up so I was nicer than I should have been. They kept saying "we can just leave!" I wish I would have just let them go. I've emailed the company but no response from my complaints. Here's my email to them: Hi Josh, I had my air ducts cleaned yesterday by your guys. I have a few things that I need to let you know about. * I asked them if they had shoe covers and they said no and that they would leave if I wanted them to. I asked them to stay. * They did not turn off the unit prior to cleaning which has now caused multiple issues with my unit. * I put in a new filter on Sunday. Today it is completely dirty. I expected a little dirt but not to the degree that it is now. * Because they did not turn off the unit prior to cleaning, all of the debris went back into my unit and it is now froze up. I have to have a service call to fix it because the air is not working. * I stayed with your guys to ensure they were doing their work properly and they kept making comments about me watching them saying "we better do a good job, she watching". They were not professional and I would like to be compensated for their work and attitudes and now my ac unit not working. I see there are no reviews on Yelp and I will probably be entering a poor one unless you can find a way to make this right. Also, they did not do an HVAC check or mold test as indicated in your quote.

One of the worst company that I have ever know.. They didn't have equipments needed to conduct the…read morework. And told me that they will before and after pictures but never got those photo. I would not recommend this company to anyone, please. Worst service ever....

My home was destroyed by smoke damage. My home has been restored by Rainbow International of Butler…read more& Warren Counties. It looks great! I would highly recommend Rainbow International of Butler & Warren Counties. I am very satisfied with all the work they have done! Norma Davis, Loveland, OH

From the owner: Whether facing water, fire, smoke, mold or carpet damage Home and Business Owners need help and…read morethey can expect fast, reliable and professional help from Rainbow International. Every customer's need for professional restoration services is important to us at Rainbow International. Our focus of providing quality home and commercial restoration combined with honesty has made us the first choice of many clients worldwide. Rainbow International understands how important it is to service your restoration and cleaning needs in a timely, courteous and professional manner - whenever you need mold removal, duct cleaning, upholstery cleaning, odor removal, water damage restoration, or fire damage restoration and cleaning. Many of our customers look to us as their preferred cleaning and restoration service provider. That's why when you call, you can be sure that you are reaching a professional restoration and cleaning company who has the expertise and experience required to service your home or commercial renovation needs. With Rainbow International, you always know what to expect.

I had my carpets cleaned my Nate and Russell. They were great. My carpets are 24 years old and look…read moreand smell wonderful. I've had COIT clean my carpets here and my last home, I've never been unhappy. Nate and Russel moved furniture so I could get the most out of my cleaning. I plan on having my lower level cleaned in a couple of months i Look forward to more clean carpets.

Will did a great job explaining everything and showing before and after pics of the job. Been…read morewanting to get the furnace ducts cleaned for awhile and so relieved to finally get them done.

Jason from Showcase Heating and Air-Conditioning did a great job and I would want to hire him again…read moreif a problem arose again, I would recommend him for any job that is in his expertise. If Have another problem, I would definitely want him to work on it. Thank You Jason.

From the owner: At Showcase Heating and Air, we deliver the same high-quality service as the big companies—but at a…read morelower cost, thanks to our streamlined operations and lower overhead. Unlike larger HVAC companies where you’re just a number, we treat every customer like family. As an authorized dealer of Bryant, a trusted American-made brand in the Carrier family, we offer industry-leading 10-year parts and 10-year labor warranties for long-term peace of mind. Whether you need expert repairs, professional installations, or routine maintenance, we’re committed to reliable service, honest pricing, and your total comfort.

I called AdvantaClean for an exhaust vent cleaning due to a bad odor coming into the bathroom. The…read morefan had stopped working properly a couple months prior and I wondered if a mouse died in it. They only had an appointment available for 3 days out, but I asked if they could just charge me an emergency fee and come same day - and they made it happen. The owner himself, Andrew, came out... Turned out there was no mouse, but my vent was broke apart due to extenuating circumstances and my exhaust was totally clogged with dust and previous owners spray foamed the housing into place instead of securing it properly! Since he couldn't address the smell that day he waived the emergency fee, got me an appointment in just 2 days, then his team came out, removed and replaced everything: exhaust fan, housing+brackets, removed all the spray foam and old trashed vent then installed a nice pvc vent. Andrew provided pics of everything before the work was done, then went over everything after providing pics of completed work and even video of the full layout for me (including being able to hear the airflow moving perfectly through the top of vent near roof outlet!). The cost was extremely reasonable and fell into the proper average cost range for Ohio when looking it up online, and considering the spray foam being so bizarrely all over everything, I feel that price was more than fair. I would not hesitate to use this company for anything they can help with in the future, and highly recommend them to anyone. Thankful to have found such a high integrity, honest, efficient company to work with!

From the owner: If you experience flooding or mold on your property, do you know who to call? At AdvantaClean, we…read moreback our mold remediation, air duct cleaning, and water damage restoration services with 30 years of industry-leading experience. Our highly trained team is passionate about providing reliable services that allow clients to focus on what truly matters, while we handle everything else.

I have been a client for eight plus years Steam Brite always…read moreworks with my schedule always shows up on time and always does an amazing job Excellent employees Excellent company

The guys were really nice . Yes I feel it was rushed but they offered to come back out a 3rd time…read moreto do it right and that's appreciated. Make sure to talk to them and explain in detail what you expect and they will get the job done one way or another.

Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

I was charge $1400 to have my sump pump replaced (a 20 min job). When the technician was at my…read morehouse he mentioned the total charge as I had not received a quote from the company. I commented that $1400 seemed pretty high. He pulled up the cost of the sump pump on his device. The sump pump the technician installed was $350. He said that if I provided my own pump I would be charged $600 to have them come out and install it. So, my question was, what are the additional $450 for? I am ok paying it, if I know what I'm paying for, but the information from the technician just wasn't adding up to the full charge. I reached out to Five Star to ask for an invoice. It came with a one line summary of the total cost of the work. I asked if they could please send an itemized invoice and explained the reasons I just mentioned above. After a bit of insisting, they forwarded my request to the manager. This was his response: ---- Hi Veronica My name is Garrett and I am reaching out to you regarding a sump pump we did for you on Sunday. I understand there was some confusion about the charges, I am here to help! So as far as a full breakdown goes, We pay around $350 -$400 for the sump pumps, and labor comes in right around $600. The remainder of the charge goes towards our 1 year workmanship warranty, administrative tasks such as tracking, scheduling and being a support system here for you if anything were to happen with it. We stand behind our work 100%. All of our pricing is flat rate, so breaking it down can be challenging in the sense of the charge does not change if we ended up taking longer to install the pump for you. We do it this way for the customer experience, as some plumbing companies do charge per half hour or hour, and can exploit the consumer by 'taking their time' so to speak to run up the bill. We always try to be transparent with our pricing, and just know that we are here to stand behind the workmanship and product we installed for you. Please let me know if there is anything else I can help you with. Best, Garrett Sowers Customer Relations Specialist Five Star Home Services (614) 245-3954 garrett.sowers@fivestargroup.com ---- My response to his: You charge $400 for a one-year workmanship warranty??? That is literally the cost of a brand new pump!! I'm not sure how that doesn't sound ridiculous to you! I also pay the $40 monthly "membership" but there doesn't seem to be much benefit in that either. It just seems unusual that a company refuses to provide an itemized invoice for work performed. I am sure that if you had work done by anyone, you would hope to be able to see what you are being charged for. I need my heating and air unit replaced but I am very glad I had the sump pump experience first. There is absolutely no way I will have Five Star do any other work for me, especially not a high dollar repair! I will find another company that is honest and isn't so hesitant, or flat out refuse, to provide an itemized invoice. It's just a disappointment.

They don't keep their appointments. Keep calling to reschedule. Today was my second time being…read morecanceled. My time was 8-1, they called at 11 and canceled. The next appointment isn't until June 10. If the cancel again, it will be time for the furnace tune-up instead of the air-conditioning.