Requested their service on a Sunday (last minute request) I have never used Yelp to request…read moreanything but I was pleasantly surprised to get a response right away. He was at our residence within a couple of hours! Amazing job! I would highly recommend his services! We will definitely use again.

Mike did a wonderful job of cleaning our family room carpet. He was friendly, helpful and…read moreknowledgeable with all questions. Very nice gentleman. I would definitely recommend his cleaning service. Karen P.

We can't say enough great things about Warner Roofing & Restoration!…read more When we discovered a leak in our kitchen, Donell was out to our house that same night to take a look. He was thorough and explained all of our options to us. He was diligent about keeping in contact, sticking to a schedule, and answering all the questions I had. He came to the house and worked alongside the adjustor to document the damage and was quick to get a date set to replace our roof. Working with Warner has been a wonderful experience and I highly recommend them to anyone looking at roof repairs or replacements! Customer service, quality, and efficiency are what you get when you choose Warner!

Sadly this was one of the worst experiences I have ever had. A tree fell on my house June 16th, and…read morethey just finished the job at the end of October. Communication was abysmal and i never got any updates about when things were completed, if there was a hold up, or when work was scheduled unless I text or called them. I had to keep asking about when things would get done and then something would magically get done the next day, and then I wouldn't hear anything for weeks until I'd call or text again to find out when something else was going to be completed. The person handling my repairs was not personable and acted like I was the biggest pain in the ass ever, not the person whose house had a tree fall on it and just wanted it all to be done. I would never suggest anyone use this company unless you want no updates, to be forgotten about, and to be treated like you don't matter.

My mother was a hoarder. The house was a catastrophe of jumbled papers, unwashed dishes with food…read morestill in them, and a large pile of things that are too unpleasant to mention in a yelp review. Let's just say it was a genuine biohazard disaster zone. William (Bill) Swawell of Servicemaster was one of the few people who returned my calls and did me the service of coming out to inspect the space despite the miasma. He and his team did a great job processing large quantities of garbage and biohazard waste but were sensitive and careful enough to pick out all of the treasures (ie old family photos, important documents, even loose change) buried amongst it. He has stayed involved with clean up projects and helping me to manage a lot of work that still needs to happen at the house; it is essential to have someone I can trust doing this work since I am out of state and cannot directly supervise. Bill has earned my trust for the quality of his work and equally important his honesty; he refunded the unspent portion of our initial deposit down to the penny. I hope you don't need ServiceMaster...it's a disaster mitigation service and no one wants a disaster. But when (not if) disaster hits you will want a team like Bill and ServiceMaster DSI involved in putting your life, home, and/or business back in order.

We had a sewer line backup and had sewer water throughout our entire finished basement. Jay and his…read moreteam did an exceptional job. Jay kept us informed and communicated every detail with us. He was never annoyed by our questions and did everything in his power to make the process as painless as possible for us. I would highly recommend requesting his team!!

Ken was very easy to work with, he let us know when he was on his way and arrived right on time. We…read morehad some pretty bad stains and did not expect the carpet to come as clean as it did. We couldn't be happier with the results and the service.

This is our third or fourth experience with Ken who is always friendly, punctual, and…read moreprofessional. Great service with a smile.

We recently discovered mold caused by ice dams in a bedroom closet and knew how important it was to…read moreget it taken care of asap. We were lucky to come across high praise on Yelp! for Tyler, owner of Ellipsis Renovation. Tyler has years of experience and is fully licensed and certified in dealing with mold and other types of hazardous materials. He did a thorough evaluation of the situation and developed a detailed proposal. He explained the mold removal procedure at every step so we understood. We appreciated that he was open to questions and such a good communicator. Tyler has high standards for his work and works hard to get the job done. We trust his expertise in this specialized work and highly recommend him.

From the owner: We are proud to be an experienced, knowledgeable and determined restoration company, dedicated to…read moreserving you. We are a licensed and fully insured company that is always driven to learn more with every new opportunity. Allow Ellipsis to fulfill all of your restorative needs at competitive prices. Call us now for a free inspection and estimate.

I called to ask about some concerning looking areas in my house. Darrell asked me to send pictures…read moreto look at while he was on the phone with me. He was able to suggest to me what he thought I should do, and he said he didn't think I needed mold remediation, and he diagnosed what was going on. It's clear he is very honest because he didn't have to spend that time on the phone with me when he was not going to obtain business. If I ever have concerns about mold in the future, he will be my first call.

Used RRR twice of the course of a few weeks for separate incidents. The first time a toilet…read moreoverflowed from my upstairs into our vent and then dripped to the below ceiling. The cleanup crew was out within 24 hours and had the issue mitigated. Vance was awesome and very friendly. The crew to fix the damage was out the start of the next week and repaired the same day (I forgot the gentleman's name but also very friendly).. A few weeks later a neighbors fridge water line failed causing water to leak into my kitchen. I called the same team who fixed my bathroom, this time they were out within 3 hours to assess damage. The next day a crew was out to mitigate, with repair morning after. When you have to do this work it's very stressful, especially when you lose part of your kitchen for a time. But the RRR crew was great to work with, patient with my questions, and accommodating to requests (including wearing masks as I had a 2-week old newborn at home). I've used another service (CWF) and did not have the same experience at all.

LDR came in after a furnace condenser pump failed and basement flooded. They worked with the…read moreinsurance to get us the best REPAIR possible. Communication was excellent. They were easy to deal with and we are very happy with the work done.

LDR did an excellent job with our house fire restoration. They were easy to work with, very…read moreresponsive and kept us updated along the way. Everyone from the company that we dealt with were very professional and knowledgeable. Our home is finished and is beautiful. They they did very good work And we would definitely recommend them.

I Made an appointment for an estimate, I arrived and they never showed up. I waited over an hour…read morethen called their office. I was told the guy I was waiting to see called the office about an hour before and told them IF I CALL the office, reschedule the appointment for next week.

I can't say enough about the Great service I received from this company. The Customer service was…read moreoutstanding. The people were very knowledgeable and explained everything so that I understood what was going to happen. My place looks like nothing ever happened! Thank You Servpro of Rockford!

I solicited an estimate for mold inspection and remediation at 7:30am and roughly fifteen minutes…read morelater Mark reached out to let me know he'd be calling. Then he and Willie were at my house before noon. They displayed excellent communication and integrity, taking the time to educate me about my options and what the state of the basement was. They confirmed with their moisture sensor what we already suspected - that the carpet had dried out already, but was continuing to harbor mold, so we needed to finish ripping it out, which we had started ourselves. They recommended a cleaning product, and since we were already doing the work ourselves, waived the inspection fee and went on to their next customer. I wouldn't hesitate to call them back if we have any remediation needs in the future.

Respondedl very quickly. Communicated with texts and photos. Easy to work with, offered great…read moresuggestions. I would use him again every time. I had a rental home whose occupants had WAY to many unauthorized pets. The smell was so bad it made people gag. Mark hired a dumpster, pulled the carpet out, cleaned and sealed the floors, made suggestions for what the painter should do and even kept me up to date on other problems as he noticed them. OUTSTANDING service.