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    Power Restoration

    5.0 (1 review)
    Open Open 24 hours

    Services - Power Restoration

    Bathroom remodeling

    Biohazard cleanup

    Carpet cleaning

    3 More Services

    Damage restoration

    Mold remediation

    Remodeling

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    2 years ago

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    ServiceMaster DSI - Rockford

    ServiceMaster DSI - Rockford

    5.0
    (2 reviews)

    My mother was a hoarder. The house was a catastrophe of jumbled papers, unwashed dishes with food…read morestill in them, and a large pile of things that are too unpleasant to mention in a yelp review. Let's just say it was a genuine biohazard disaster zone. William (Bill) Swawell of Servicemaster was one of the few people who returned my calls and did me the service of coming out to inspect the space despite the miasma. He and his team did a great job processing large quantities of garbage and biohazard waste but were sensitive and careful enough to pick out all of the treasures (ie old family photos, important documents, even loose change) buried amongst it. He has stayed involved with clean up projects and helping me to manage a lot of work that still needs to happen at the house; it is essential to have someone I can trust doing this work since I am out of state and cannot directly supervise. Bill has earned my trust for the quality of his work and equally important his honesty; he refunded the unspent portion of our initial deposit down to the penny. I hope you don't need ServiceMaster...it's a disaster mitigation service and no one wants a disaster. But when (not if) disaster hits you will want a team like Bill and ServiceMaster DSI involved in putting your life, home, and/or business back in order.

    We had a sewer line backup and had sewer water throughout our entire finished basement. Jay and his…read moreteam did an exceptional job. Jay kept us informed and communicated every detail with us. He was never annoyed by our questions and did everything in his power to make the process as painless as possible for us. I would highly recommend requesting his team!!

    Warner Roofing and Restoration

    Warner Roofing and Restoration

    2.8
    (9 reviews)

    We can't say enough great things about Warner Roofing & Restoration!…read more When we discovered a leak in our kitchen, Donell was out to our house that same night to take a look. He was thorough and explained all of our options to us. He was diligent about keeping in contact, sticking to a schedule, and answering all the questions I had. He came to the house and worked alongside the adjustor to document the damage and was quick to get a date set to replace our roof. Working with Warner has been a wonderful experience and I highly recommend them to anyone looking at roof repairs or replacements! Customer service, quality, and efficiency are what you get when you choose Warner!

    They installed two roofs for me in 2018 on two different properties. they were recommended by my…read moreinsurance company. One property I picked up over 100 nails after they left and the gutters were not done properly. The second property, the roof leaked within two years and when the ceiling fell in on the porch, they didn't want to replace it and blamed me for not notifying them sooner --like I could've known it was leaking up there. They also did not seal the windows or put the lightning rods back up or seceral of the things that were on the estimate. They did not tell me they weren't doing it. It just came on the final bill that it wasn't done and was removed from the charges. I would never use them again and I tell everyone that I can not to use them. When I complained they told me that they had hired subcontractors. that seems like a them problem, and they were always difficult to work with. When I replaced the porch ceiling, they told me that they would pay for a plywood ceiling. It was in 100 year old house and it was a hardwood ceiling. When I told them that they said they'd pay $400 toward the ceiling. They never gave any money for it. Horrible service, poor communication, poor quality work.

    Madison Property Restoration

    Madison Property Restoration

    3.8
    (5 reviews)

    The staff are nice and pleasant to work with, and they were able to quickly get me on the schedule…read more So, that is a plus. Unfortunately, they missed some mold, and I had to call them back to cut out more drywall. This was a big disappointment. I don't understand how it was missed. The missed mold was right up to the edge of the drywall, meaning the drywall they cut out would also have mold right up to the edge, and they are supposed to remove one foot past where the mold ends. I found it when I was putting insulation back in, and I could have easily missed it myself which could have led to the mold continuing to grow and having another big problem later.  Also, I was given a work authorization to sign, but with no written breakdown of what the work would actually entail: which parts of the house, the process to remove the mold, etc. I had to request this. All other mold mitigation companies I contacted gave me a quote with a very detailed written breakdown of the work to be performed. If you go with them, make sure you ask for the details of the work to be performed in writing and don't settle for just a verbal explanation of what they will do.

    My basement literally had water up to the top of my foot and they never even extracted any water…read moreout. Just threw fans/dehumidifiers down, ripped some drywall out and left. Then showed up 10 days later to grab their equipment and left. Charged my insurance company over $6,000 and once they got their money, I never heard from them again. For 3 months I left numerous voicemails which were never returned. I was initially told that they would be in touch with some proposals to replace the drywall, flooring, paint, etc. but never heard a single thing. So I was just left to scramble on my own and I am still attempting to find someone to finish putting my basement all back together and it has literally been over 4 months now. Live and learn I guess. I would have been better off renting a commercial shop vac and dehumidifiers and done it all myself and saved myself from being dropped by my insurance company. So very disappointing.

    Power Restoration - damagerestoration - Updated June 2026

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