Always on time and friendly. Have used them many times and never had any issues. Felt safe.read more

The service is terrible. I got hurt at work and had to use these people to get back to my car. The…read morehospital agrees to take care of the fare. The driver knew that when she picked me up. I even told her when she arrived. When we got to the Fort she changed the story and told me that I had to pay and that she wasn't aware the hospital was paying. I sat for two hrs as the meter was running, because they were pressing charges for the fare. The MP called the hospital and my story checked out. The hospital was paying. They were trying to get paid twice. I am looking into filing charges against this company for slander. Don't recommend these people. Also, the people driving these taxis aren't screened and don't have an honor system.

Needed a ride back from Leavenworth to Kansas City Airport. James really came through for us on…read moreshort notice. Great ride, great guy. If you need a ride in the leavenworth area he's your man.

From the owner: As a small business, we are able to cutout the middle man, leaving more money in your pocket. Ride…read moreaffordably.

Called 3 seperate times. No one answered the phone, no one called back just "please leave a message…read moresorry mailbox is full"

We spoke with a live person the night before and booked someone. He even gave us a later time then…read morewe wanted because he said that was the earliest he had anyone available. He assured us someone would be there no later than 4:15am. We began calling at 4:05am and continued calling until 4:25am. We eventually had to call another cab service who charged us extra. We understand glitches happen, however, we spoke with a live person who assured us they would have someone there at the appointed time.

Used lgg taxi for a trip to the airport. Easy to reserve, punctual, and all-around great service!…read moreWould highly recommend.

I contacted LGG Taxi service prior to my arrival to Lawrence from Chicago on Amtrak to see our…read moredaughter on tour at Lied Center. I was extremely impressed with attention to details. Driver was waiting on train platform for me, carried my bag, and got me safely to the hotel. He was there on time with text messages for each of my rides to and from Lied Center at the University of Kansas. He made my trip to see our daughter possible without worrying. I greatly appreciate timeliness, attention to detail, safety, and low cost of each ride. Awesome experience. Highly recommend.

I called a day in advance to arrange transportation downtown for New Year's Eve for a friend and…read moremyself. A couple hours before we were supposed to be picked up, I called to inquire about the cost and changed the time by 15 minutes. They called and left a message with the estimated amount, the time and said if there were any other changes, to call back. At the time we were to be picked up, I noticed several calls from a different number as well as a voicemail message which was from the cab driver. Since I had not answered my phone 30 minutes ahead of time, the driver decided not to show up. When I called both the cab company and the driver, neither one picked up. We were left without a ride. No one ever said we would need to field a call from the driver or he wouldn't show up. Very unprofessional that I called twice to verify that our ride was lined up, also received a confirmation voicemail that evening and were left high and dry. This cab company is anything BUT reliable. Find another ride!

From the owner: KC TAXI we are known for reliable airport service. City Wide Service. Anywhere in Kansas City, From…read moreKCI to anywhere we can help you from here to there. Johnson County to North of the River. Westport to the West Bottoms. KC TAXI always provides fast, reliable taxi service all over the Metropolitan Kansas City area. Call 816-916-4291 Now For 24-Hour Cab Service.

Absolutely the best! Dependable, accomodate handicapped, and are very safe drivers. Since they…read moreare the only taxi in town, that I know of--they are sometimes swamped with customers so you may have towait for a ride. As a former reserve deputy sheriff (in Colorado) I'm impressed with how well Kyle (driver/owner) handles the car.

The only reason I am rating this 2 stars is because I've had two drivers that are worth using this…read morecab service for. One driver is wonderful, always tries to get you from point A to point B as quick as he can while abiding by the street laws, customer service is absolutely wonderful from him. The second one is right in the middle, customer service has been alright, speed is also alright, not much to say, communication could be better. The last one is bottom of the barrel and I'm amazed that he even has this job still. He has no sense of direction, priority, communication, speed, basically anything that makes you worth it in the sense of being a cab driver. The amount of stars I will give is solely based on whether or not he loses his job or just shapes up in general cause this is fucking ridiculous. When he's driving we have no idea how long it's going to take him to get here or how long it's going to take us to get to our destination either because he genuinely what the queue is going to look like. I hope it changes because 2/3 drivers are genuinely wonderful cab drivers and their image is being negatively impacted heavily due to this one driver.

NO SHOW. Scheduled a ride to the airport the night before …read more Provided 2 contact phone numbers. A simple call or text saying that not going to make it would have been nice. Flight missed!!

I fly in and out of Kansas City and i always call Jeff to pick me up and drop me back at the…read moreairport. He's courteous and on time every time. Black Chrysler 300 is clean, roomy, and comfortable. Wouldn't call anyone else. I think he's priced at least as well as a taxi. I'm happy with his service and will keep using him every time.