Ernie at need-a-tow is the best! He is truly a professional in his trade. He cares about his…read morecustomers and gives a great service for the price. With Ernie, you pay for top notch care of your vehicle. I trust him with all my towing needs :)

Waited a hour for AAA to tell me some one was on their way but it would be another hour and 10…read moreminutes before they could get there. had a 1 and a half year old with us and i have a broken leg... what a bunch of crap... SO I Called "need a tow" Ernie Williams came out in ten minutes and voila!!! we are unlocked and on our way. He's the best. So amazing that I couldn't believe it was so fast. Hugh thanks to Ernie!!

been my go to guy for over 20 years extremely dependable and honest , always there when I need himread more

We hired Chris to move a 40-foot metal shipping container a short distance. Chris was punctual and…read moreefficient. He had the job done in 35 minutes. We were worried our pasture would be torn up, but when he was done you could not even tell he had been there. My husband and I were amazed. His price was extremely fair.

Bates performed a timing belt service on my 2019 Honda Pilot. Great communication prior to repair…read more His price was less than half of what I was getting from the dealer! Car runs great afterward. The mobile repair was super convenient. Will definitely use them again!

I highly recommend this company to anyone who is needing the job done right, who requires great…read morecommunication, and who is needing a company that is easy to work with. We hired this company to fix the hydraulic system on our RV for us. They found the problem quickly, actually knew what the issue most likely was from the start. They ordered the parts for us and as soon as the parts came in, they had the RV ready the next day for us. The knowledge of the people you will work with will impress you. Their communication is on point, the moment they find something out they will tell you right away. Given all of the work, time, and effort that went into fixing our (very messy) hydraulic system -- the pricing was extremely fair. We could not thank this company enough for doing the best job to help us get back into the RV! To all the staff -- you guys are great. Thank you for everything!!

charged me $400 to tell me there was nothing they could do for me and to bring it to fordread more

Thanks seems like a decent company. The tow didn't work out but the company did their best…read more ...Update: Thanks for following up with me. I appreciate it.

After leaving the gym, I went to turn on my car and the battery had died. Thankfully, I have AAA…read moreand gave them a call. They were able to get me connected with Gainesville Towing Service to service me. Thankfully with AAA it does give a bit of a discount for a new battery and received a good quote. The company quoted me a wait time of 20 minutes or so as it was 5pm traffic time. The driver was in communication with me as it took longer than 20 minutes. About 40 minutes later, my driver arrived and apologized for the wait and did explain he was on the driver available and was coming from the opposite side of town. He did his diagnostic test and confirmed my battery was pretty much on its way out. The service in total took about 15 minutes and was seamless. I do appreciate his professionalism in spite of AAA's miscommunication via text service about the wait time.

Awesome service and honesty! Very trustworthy business. Will definitely use them in the future as…read moreneeded.

This is the second time I've used this shop. I should have written a review after the first time…read more As with any good shop, I had to wait 15 days to get it in. It was worth the wait! These guys are nothing short of outstanding! Great service! I highly recommend them! You won't be disappointed!

They went above and beyond to assist me in a timely manner. They are my"go to" auto mechanics from…read morenow on. I cannot recommend them highly enough! They are 10 stars above a 5 star rating system. Don't hesiTate to call them no matter what your automotive needs may be.

Great customer service, spoke with Jay. Explained my issue he was able to come out right away (with…read morea quote readily available) as well as reasonable. Pick up my tire came back 30 minutes later slapped on a new tire.

Top notch repair and super fair, great customer service, came right to me and knocked it right out…read morequickly AA++

I called Jay to perform a pre-purchase inspection on a school bus I was interested in buying. He…read moredid a Federal Vehicle Annual Inspection and was very detailed in his explanation to me. I would absolutely enlist his services again!