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A-1 Toyota

3.2 (119 reviews)
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4 months ago

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8 months ago

I brought my car to Devin at the Collision Center and am so glad I did! He's extremely genuine and helpful and my car is good as new.

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2 years ago

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5 years ago

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3 years ago

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4 years ago

They are always efficient and friendly. Our Technician, Mark does a great job! I've always felt comfortable bringing our vehicles here.

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Ask the Community - A-1 Toyota

Review Highlights - A-1 Toyota

Eddie in the finance office was a pleasure to deal with, made everything so easy for me so Thank you for that!

Mentioned in 7 reviews

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'm extremely frustrated with my experience at CarMax. I purchased a 2019 Ford EcoSport 2019, and it…read morehas been nothing but problems ever since. Shortly after getting the car, the check engine light came on--and it hasn't been a one-time issue. It keeps coming back, along with ongoing oil pump problems that should have NEVER been overlooked before selling the vehicle. This is a serious mechanical issue, not something minor. What's even worse is the lack of support. I'm still dealing with these same problems and getting little to no real help. Every time I try to get this resolved, I feel like I'm being brushed off or given the runaround instead of actual solutions. It's exhausting and unfair as a paying customer. I trusted CarMax to sell a reliable vehicle, but instead I've been stuck with ongoing repairs, stress, and no accountability. I would not recommend buying from here unless you want to deal with the same headaches.

I would never recommend anyone to go to Carmax of East Haven, Connecticut. They sell cars that have…read morebeen recalled they lie unprofessional service department, especially who gave me a incorrect email hung up on me all day today they sold me a BMW that had a recall on the engine resulting in me not even having the car for three years. I gave them the benefit of the doubt, went back and got another car and I am now having problems with that which happens to be leaking oil haven't even had the car six months of course it's past the 30 day warranty. Again if you look them up, they have several lawsuits against them for similar complaints. Also not registering vehicle vehicles. Fraudulent loans I have no paperwork on this vehicle. I reached out to the customer relations department. I have also called a local news channel and plan to go after them full force so that this never happens to anyone else. I've also contacted the Better Business Bureau and I'm currently working with the attorney general of Connecticut again please do not do business with them. Maybe people have had good experiences. But there's more bad than good.

Brandfon Hyundai

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My husband and I leased a beautiful new Tuscon Select Premium about a month ago at Brandfon…read moreHyundai. We love the car so much, we decided to lease a second vehicle. Even though we have closer option, there was no question that we would be returning to Brandfon for car. From the initial phone call to driving off the lot, the employees were professional, accommodating, and kind. They were transparent and we felt no pressure in the friendly, warm environment. We were given the time we needed to discuss our options with Dennis, the sales manager. He helped us make a decision and there were no hidden fees. Dennis went out of his way to find a vehicle on the lot so we could drive away with it the same day. There were no Tuscons on the lot that matched what we were looking for, so Dennis found a higher model and gave us an exceptional deal. The sales and leasing consultant, Tyler, was very patient with us. He was extremely knowledgeable and spent time making sure that we felt comfortable. Tyler really seemed to prioritize a relationship with us, rather than just making a sale. He communicated with the service department, making sure our car was ready for us as fast as possible. Tyler spent time reviewing the car with us and going over all the features. He reached out the day after we got the car to ensure we were comfortable with the vehicle and its features, as well as setting us up on the Bluelink app so we could use all the technology that is available to Hyundai owners. Rafael, the business manager, went through the financing we us, making the most stressful part of the day when buying or leasing a car much more comfortable. He provided all the information to us in a clear manner, and just as he had with our last purchase, Rafael felt more like a friend than a businessman while still remaining professional. We left feeling comfortable and very happy with our lease agreement. My husband and I would absolutely recommend Brandfon as the dealership to use when buying a Hyundai. Our experience was excellent from start to finish. They handled us with a kindness and professionalism that is hard to find in the car industry. We would like to express our sincere gratitude to Brandfon Hyundai for a comfortable and seamless leasing experience.

My 2017 Elantra engine light came on as I happened to be driving by so I thought I'd stop in to see…read moreif they had an opening for service. To be honest, I have been noticing very slight hesitation for maybe a month. They took the car in right away and scanned it. Two issues were identified in the scan. The service rep sat down with me and had a chat about the issues. No pressure and she was very nice. They were able to take care of one issue right away and ordered parts for the other (2 days.) Overall, the experience was very good. I was wondering if they were going to suggest engine and cabin air filters as I had replaced them recently myself. They did not :-)

A-1 Toyota - car_dealers - Updated June 2026

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