I have been a happy customer of Ayreborn for the past couple of years. I can confirm that not only…read moredo they have the best prices and products but as well phenomenal knowledge and customer service. I want to personally thank Bryan, Justin and Colin and team for a job well done. You are indeed making a dent in the high end of audio and video industry. You make this industry so much more open and friendly. Congratulations on your 20th Anniversary as well.

Good prices. Don't pay regular prices because audio gear over $1k can ALWAYS be discounted, even…read morewhen they tell you the manufacturer doesn't allow discounts which is just a myth. Customer service is lacking.

this place is amazing! Super friendly staff very knowledgeable. Willing to go that extra mile!…read moreGreat deals, great selection for every budget. Greg and Igor are top notch!

I never really use Yelp but this is a special situation. The tall bald dude (probably Igor) was…read morevery - as the other low rating yelp reviews stated, ARROGANT. Just seems like an unfriendly fella. When leaving the store the first thing that came to mind was arrogant. Reading these other reviews it's seeming like a theme. Did not seem like he wanted me in his store being that I'm younger and don't have as much money to spend as these big ballers. I set up an appointment to demo some equipment the store had and wanted to inquire about some phono preamps without the promise of purchasing but then just felt kind of pressured to because from the vibe of it, seemed like he wouldn't be happy demoing his products without purchasing something (after purchasing, he seemed more open to allowing me to listen to stuff, but was still stand-offish). I love Hi-fi audio and told him I'd for my ears to learn different hi-fi systems as well as looking for stuff to purchase. Walked between different rooms comparing songs and everytime I left a room I just felt uncomfortable in the open areas like I wasn't wanted there, lots of one-worded responses when asking about the different systems, didn't see one smile on any of the employees faces. No thank you's for supporting their businesses or anything. I was listening to a song in the room with the Mcintosh system, he had the volume set to 90 and either the streamer or receivers or whatever set to %50... I had opened the door to check something out and he walked over without saying anything and turned it down to %10 and I said "sorry was that too loud?" and he said "no, %50 was is fine, just can't blast it too loud because these speakers have been sold"... Makes sense yeah, but why turn it down to %10 when that was the volume you had it set at? and why the passive aggressiveness... 1st time I went there a few months ago I didn't have an appointment and couldn't listen to anything which makes sense, mostly dealt with the old man who also didn't seem like he wanted to give me the time of day, second time was the taller dude who was just not pleasant at all. Lastly, the old Asian fella. As I was leaving, he was at the front desk, I was looking at the items a little bit and he must have been trying to make small talk or something but all that came out was "so what did you buy"? told him I got a preamp and he didn't really say anything. That wasn't a big deal but really? Along with your coworkers being douche bags that's it? I also said thanks, didn't get one back or even a "have a nice day" (didn't expect one back) and got out of there with a sour taste in my mouth. I'm already pretty discouraged from going into hi-fi stores being that almost everyone in the business come at you like bad boujie car salesmen. After this experience it's just that much more discouraging. Hi-fi salesman love to judge. You are not pleasant people and it shows. I love Hi-Fi audio and I am in love with a good conversation where I can learn about why someone is so passionate in something I also admire. I love that there are hardware and software that a music and movie experience to something more beautiful than it already is, but the people in it are ugly. Thank you for a terrible experience!

I was just there and I have never been treated so badly in a store. Every opinion I gave, the guy…read morethere said I was wrong and proceeded correcting me like he was some audiophile snob. Before even doing a demo he mentioned that he normally wouldn't do a demo on first day or maybe it was within first hour. If I said something seemed warm or bright to me he would say I was wrong and go on this long explanation. Or if I said that in general tubes were warm which I like but he would argue that solid state can be warm. If said phono had warmer sound he said no it's more detailed and can get warm sound from CD quality in solid state which is true. Basically anything I said he would argue about it like he was offended. Never experienced this from any hifi store before. Very weird. I mentioned that I have a butler audio 5 channel tube amp for home theatre. He got surprisingly mad I had such a thing and said I should not use a tube amp for home theatre as you lose details. Which is true but I will bloody well use tubes in whatever application i want! I mentioned I use various sources like bluetooth and mac pc, apple music. He got mad again in that audiophile snobby way. I know tidal and roon are the better ones but come on, people can and will use whatever they want, even youtube! Im coming from experience with martin logan, buchardt, b&w, dynaudio, totem, harbeth. There are certain knowns that speakers have signature sound. To me b&w are bright and analytical, harbeth are neutral with great mid vocals, totem and dynaudio are similar with pronounced highs, logans have wide soundstage. So if I said a speaker was warm or bright he was like dont use those terms that's wrong. Come on, dont be a prick about it. It's a fast easy way to describe a sound. Of course can change with different components but speakers have a certain default sound. Just let a customer hear the equipment and accept how they feel about it. I just couldnt take it any more and stormed out. If there were cameras inside check Jan 16 around 2:30pm. Fron this experience, I would never buy from this store nor recommend to any friends. I'm so pissed. The guy was so argumentative I have no clue how anybody would buy from him. I thought he would take it easy so let him do his rants but he never let up so had to leave. Completely disappointed in customer service where it felt like the salesman was trying to make me ashamed of how I felt about components, what application I wanted to use them for, what sources I was using, what components I currently have. I think I only actually had a true demo for 15 sec, the rest of the time was his ranting. I left and went to another store which was a much more pleasant experience.

Personally there's no other hi-fi store in town that beats Patsaudio Art for recommendations,…read moreequipment selection and advice. I find them very honest and up front; I've been in search for truly hi-fi equipment that delivers the sonic quality that I've been looking for for many years, thus can say that I've finally found the store and its sales staff that know what they're talking about....... Highly recommend!

I have been dealing with Audiofi for almost 2 yrs now and have found the products they carry, and…read moretheir level of service, to be outstanding. Audiofi will continue to get all my business. John

One of the best retail experiences I've had in years: quality and knowledgeable service. I came…read morebecause of excellent reviews to replace equipment over 40 years old. I had a budget and Phillip gave me excellent guidance both as to suitable equipment for our main listening space and placement. He also suggested a Keno portable speaker for the rest of the house which has turned out to be terrific. Learned a lot just talking to him about the equipment, and Phillip reinforced the idea that my budget was quite sufficient to get a good quality listening experience. After a few weeks, the amplifier (Marantz 60) would not turn on or would turn off by itself. I was talking to Perry now (Phillip on vacation) and after doing some troubleshooting over the phone he suggested I bring it in. He could not get it to malfunction in the shop. I arranged to pick it up, and Perry came in especially to meet me on Good Friday. He steered me to experiment with trying different outlets at home, which turned out to the issue. Thanks to both Phillp and Perry; I will certainly be back.

I went into A1 on the weekend, as I was looking for a Mac. Mark was the person helping me. Really…read morenice guy, he listened to what I was looking for and my price range. Mark and I even joked about me being such a Mac geek while he was bubble wrapping the computer for me. Over his shoulder I saw an Xbox Series One X, so I inquired. We bantered back and forth a little, then agreed on a price. HOWEVER, when he plugged it in to make sure everything was working properly he noticed a flaw. He took down the price again and asked me if i still wanted it. I said "yes of course". Point is, most places don't care and sell it at normal price. Most places don't take the time to get to know what their customers are looking for. Mark took the time. I walked out of there a VERY happy customer. Yes, I will be going back there. I recommend you check out this place. PS. Mac and Xbox work perfectly. Thank you for your friendly service. Trena

I just bought a 2022 MacBook Air, (M2/8gigram/256 gig HD) at A-1 Trade and Loan on Commercial…read moreDrive for $848.21. ($950 tax in). The salesman took pity on me driving from Squamish (100 k) to buy a cheaper one he had just sold, so he gave me a 20% discount from his price of $1050. I have seen the same item on Amazon for upwards of $1600. I would certainly do business there again.

This is the second time I've taken my custom PC into Memory Express on Broadway. (The first time…read morewas several years ago when they rebuilt my system after the water cooling system failed. They did a super job). This time I needed to have my system upgraded to Windows 11 and upgrade the hard drive. My computer was ready the next day and cost considerably less than I expected. Young Shintaro at the customer service desk was very helpful and made a number of recommendations to improve the upgrade. I'm an old lady and sometimes get 'attitude' at technical service desks but there was none of that here. Excellent customer service and highly recommended. Good job ME!

Although the store manager at this location is a decent person but Memory express in general is a…read morevery sketchy organization with a clear intention to siphon off your money. But Memory Express Langley's manager's behavior is remarkably rude and unprofessional. I ordered an i7-13700K Processor Bundle with a Gigabyte Z790 GAMING X AX Mobo for $629 during the Thanksgiving sale a few days ago (attached are the pictures as proof). Today, I received a call from the manager, stating that I must pay an additional $200 due to their error. I would have been fine with this adjustment, but at the time of my purchase, there were several similar bundles available at Canada Computers and NewEgg. Unfortunately, I missed out on those deals because I ordered from Memory Express. As a result, I'm left with no other options. Note that this would have been illegal in Quebec under their consumer protection laws. When I tried to explain this situation to the manager, instead of a simple apology, I was met with a barrage of yelling and unprofessional behavior. What should have been resolved with an apology turned into a heated argument with the manager.

I have been Eric's customer for over 10 years now and the service he provides is excellent. His…read morestore has many av adapters and cables. His pricing is good but could be better... He also offers installation services.

Service was very good, great selection of bits and pieces to make what I was looking for. Really…read moregood value.

I wanted to make a felt bookmark that lit up, but I needed some parts such as led light, conductive…read morethread, battery, and a small lilypad. Someone recommended this place to me and I was definitely not disappointed. It is a great local place to go to if you are a starting hobbyist looking for electronic parts or just someone who need parts for random things. The first time I went to the place it was packed with people from hobbyist, students studying electronics and needed parts to general people requiring parts for an elevator. The place is not big, but it is packed with a lot of things related to electronics. Staff is super nice and helpful in finding you the things you need. I like that they don't try to sell you what you don't need or make you buy a higher price item. If they can't find it, they can order. Price is a bit higher, but this is the place if you are not buying bulk order and don't want the hassle of shipping. There is side street parking which is free. They have a website that you can browse and shop items by categories. The website also has tutorial on starter and intermediate projects that the staff has done, which is cool! The only downside, would be that all sales are final. Saying this, I found the specific electronic parts I wanted and definitely will be back again!