We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Elizabeth is an incredibly knowledgeable, trustworthy, hardworking, and enjoyable person to work…read morewith. She helped us find an amazing rental in Canton, and a couple years later our dream home in Sharon. Elizabeth listened to and understood our unique needs and preferences, sharing specific properties she thought we would like (and she was always right!). She was extremely patient and responsive as we took our time to find the right home for us, seeing so many places with us and never pushy or rushing us. She always acted in our best interest and is someone who not only knows the real value of a home, but can suss out the ins and outs of any property to an incredibly impressive level. She has incredible advice and also has amazing recommendations and connections to people who have made the whole home buying and moving process easier - from movers to contractors. Elizabeth made what can typically be an overwhelming and stressful process, very comfortable. I would highly recommend her to anyone looking for a realtor who will be in your corner.

Before working with Elizabeth, we had been trying to buy a house for over 2 years with no success…read more We now own our first house after working with Elizabeth for just 3 months. She made the home buying process smooth and took a lot of work and stress off our shoulders. She's great at negotiating, which is extremely helpful for first time buyers. She gives you helpful advice during the process and communicates well with the seller's agent or the town in order to answer any questions you may have. Not only do we own our first house, but we got our dream home. Even after closing, she is extremely helpful and a great resource. We couldn't be happier with our experience working with her.

We have had the pleasure of working Stephanie twice now. The first time was back in 2012 when we…read morerented out a gorgeous apartment in Malden. She was extremely helpful and a joy to work with. Stephanie was thorough and easily guided us through the entire process. We left Massachusetts in 2016 and decided to return back in 2018 (no place like home). We reached back out to Stephanie and Elite Apartments. And, Stephanie and her team were able to find us a comparable property to our 2012 rental. They were all kind and very patient with us. The pictures truly reflected the apartment (as they did back in 2012) and they worked with us from the start to end to ensure a smooth and painless move into our apartment. Extremely grateful to Stephanie, her team and John for what they have done for us thus far. John (owner) is available for any and all apartment related issues, responds quickly to all requests and is just a good person who cares about his property and tenants. We have lucked out twice with Elite Apartment Rentals and grateful to have met and worked with Stephane back in 2012 and now in 2018.

Left with no other option, I am writing this review to let you know the way we have been treated…read moreby this business; so that you know what you are getting yourselves into... We had used the service to rent an apartment in Malden. Unfortunately, the service is completely non trustworthy. The realtor is very nice, polite and friendly and showed us an apartment that was under renovation. She convinced us that we will get exactly what we have been promised. We payed all the money including the fees of realtor (her). We were promised to get hardwood flooring however disappointingly, instead we got carpeted apartment. She did nothing to help us although we payed all her fee. Secondly, she completely MISLEAD us about the hygiene condition of the place. Since, we saw a review on yelp that pointed about the infestation of mice / Roaches at the place we were about to rent, We asked her directly if the place has any such condition. With all her confidence she convinced us that the place is free of any problem. We moved in and found a lot of mice and roaches !!! We emailed her about the situation but she never contacted us back. So now we stuck until our lease is over ! My sincere advice is to not use the service. Neither they keep their words nor they are responsible for any promise they make.

I flew into town with a mandate and a deadline. Find a new residence which I love, execute a…read moresigned lease, and have a move in date for the following week; all of which needed to be completed in 72hrs and on Memorial Day weekend nonetheless.... Impossible you say?! Well to that, I assure you that you have not yet met Chrissy. For if you have, you have likely already experienced perhaps the most seamless and personable rental process in history. Not only was she very easy to speak to over the phone, but she was empathetic and accommodating with regards my constraints (I emphasize this as it was a holiday). I have a habit of moving at a fast pace, which was pushed into overdrive considering flight-determined deadline. While this can, from time to time, throw most people off or be a little overwhelming, she managed to get everything done with the highest level of professionalism and in record time. As for my new home, it is day 9 of my occupancy and I couldn't be happier. Really, I couldn't have found a better place to live. Thanks Chrissy!

It's unclear to me that this is actually a functioning business. I have tried calling and emailing…read moremultiple times during business hours for two weeks and have yet to have any success getting ahold of a realtor. Would recommend going with a company that actually wants to speak with customers for your Boston rental needs

I was meeting with Luciana at an apartment complex in Norwood. However, she was nowhere to be seen…read more Turns out she had the completely wrong address - she only had keys to another complex on the other side of town. She kept giving me attitude about being at the wrong place, but she was the one who screwed up. I went to the address in the listing. How am I in the wrong? Being a realtor is not hard. You get keys to an apartment and show the apartment to potential renters. There is not much to it. Somehow she screwed up even that. Don't bother with this agency.

Had a really wonderful experience working with Luciana. She was responsive, attentive, and…read moreincredibly thoughtful when working with me and my roommates. She helped us navigate South Boston and different our options in a way that was clear and friendly- more so than most other agents we worked with in the past. I would definitely recommend her to anyone interested in finding a new place.

I have never in my life been disgusted with such poor manner. DO NOT DEAL with JOHN! There are no…read morewords to explain how this man speaks to anyone. He talks to you as if you are so stupid. I work with computers all day. I am not illiterate on computers. I know how to type. There is no need to continuesly repeat if I typed the website correctly. Yes! I typed WWW. before your company name! Come on! There is a better way to communicate with customers. There's a possibly that the listing has been removed. It's not my fault if that was the case. Obviously there's an error somewhere. I obviously got the right website since your own company information came up. I would never use your agency nor refer AAA Apartment Rentals to anyone. If you want business, earn it by first showing some respect and quality of your work/personality.

My wife and I were looking for an apartment recently. We contacted AAA and got a realtor by the…read morename of Jose. Didn't have a good feeling from the first moment, because on his business card, it just read "Jose" - no last name. But still, we saw an apartment with him, met the landlord, we liked the place and the guy, and we put a $500 deposit down on the apartment. Two days later, Jose calls and gives us some story about how the unit is being rented now to the landlord's niece, and it's no longer available. Good news, though: he has another apartment to show us. So back out we go to see another place, in which we notice mouse trap papers right off the bat, so no to that place. He shows us one more, and another of his agents is there at the same exact time, with another set of clients! Jose is urging us to make a decision right then and there, before we lose this place to those people - even though he still has our deposit! He didn't even tell us the rent or terms for this new apartment! We told him we wanted a refund, went back to the office with him, and he gave us a check back for $480, telling us they had to keep the $10 per person to pay for our credit reports - despite the fact that they cancelled this apartment on us and we are dissatisfied. Proceeded to request the refund for the credit reports from the owner, who was quite rude and offered us $10 to squash things and leave. Wouldn't advise using this place, at all.

I rented an apt at 54 Mountain Ave/ Malden/ MA and everything was good. Jerry was a great guy he…read moremade everything going easy. I'm so sad because I just knew he passed away. RIP Jerry

Jerry helped me get a beautiful apartment at a great price...he was definitely a king in his…read morefield....sorry to hear that he passed away....he was more than a rental agent....he was a friend

The first place he showed me was in Winter Hill and was basically a bedroom with a stove stuck in…read moreit. The second place was this apartment in a building run by a sleazy landlord whom I later found out had a bad reputation locally. In desperation I moved in, and after I did, I found that the place flooded repeatedly whenever snow melted and soaked the carpet in dirty ice water, the AC was terminally broken, and the bathroom was leaking super-hot water that would act like a steam heater and raise the summer temp in the bathroom to 105 F. It was a dump. I left in a year and found a much better place on my own--huge waste of a broker fee.

Very strange interaction. I dealt with John L., one of their agents, who INSISTED on calling me…read moreduring work . I gave one phone number. He somehow found both of my phone numbers. Called them both. Left voicemails on both. I asked him politely if we can do the first steps over email, like every single other agent I've dealt with. He refused and said he "likes" doing things a certain way. Asked me for a phone call during work after I told him I cannot do that. Waste of time and a very strange person.

Melanie is the best and was truly the best resource for my husband and I when navigating the ins…read moreand outs of purchasing our home, especially as first-time homebuyers! We had so many moments when we could've put in an offer, or we could've settled for less, but Melanie did not allow that to happen. With her expertise and her ability to just fully understand what we truly wanted, she was able to give us advice that was thoughtful and she would not let us settle for less than what we wanted! Even when we had questions or any concerns, Melanie was super responsive and made us feel like we were her only clients, even though we know this is far from true. She really helped guide us through the whole home buying process and made sure we felt 100% comfortable before moving forward in the process. She helped us get our offer accepted on a home where she could tell that we could really picture ourselves, and 4 months in, my husband and I couldn't be happier living in our new home!

Melanie was great to work with! She is extremely knowledgeable about the home buying process which…read morewas helpful for us as first time buyers. She was also very patient with us during the search given what was available on the market at the time and what we were looking for. Melanie was easy to talk to, always listened and respected our feedback, and working with her it was clear she wanted to find us the right home and not just make a sale. While Melanie helped us find our forever home, we would use her again and are happy to recommend her to others!

Alex was really great to work with! As first time home buyers, we relied on her a ton to answer…read morequestions and help us navigate the process. She was patient, knowledgeable, and helpful throughout the process!

Ed is a top notch real estate professional! I can't say enough about his knowledge of the local…read morereal estate market and his professionalism through the process of selling our family home of 50 years. He was there every step of the way to answer questions and make recommendations. He is kind and compassionate and takes pride in his work! If you are looking to sell your home or buy a new one reach out to Ed - you won't be disappointed.