Wanted my floors polyurethaned to add some durability. Very quick process, they gave me an estimate…read moreright away and came out to do the work pretty soon after. Unfortunately never had any discussion about options and what coating would work best for what i want as well as pros/cons of different polyurethanes. A crew showed up, got right to work and left. After a couple days i noticed imperfections in a couple of the rooms so i reached back out to them. They were very quick to respond and sent the crew out the same day, they inspected the floors and ended up doing another coat at no cost. Floors came out great. Just wish there was a little more communication/information, but i would recommend them.

Very professional team. Their estimate process is one of the best have seen. The team member who…read morecame for the estimate was very kind He had his mask on and br ught galoshes with him, which appreciated. Their follow up process is also great. Highly recommended.

TL;DR: Professional, competitive price, good communication, quick install, great final product, and…read morethey offer Woca oil finish. We moved into a house that needed to have the old hardwood floors redone, and wanted to add matching hardwood seamlessly into the bedrooms with carpet (and only plywood underneath). We were referred to these guys by a friend who had used them a few times before for different projects. Adam (the owner of Carpet and Flooring Connoisseurs) come out and measured, and showed us a bunch of samples of different finishes, gave us a quote that was very close to the other 3 quotes we received, but between the online reviews, the recommendation from our friend, and finally the option for the natural Woca oil finish (the other quotes were for poly only), we went with Adam. (As far as I understand, Woca is basically a natural wood hardener which isn't as shiny as poly, and actually seals into the wood instead of sitting on top of it - google Woca for more info) They delivered the wood upon deposit, and after it acclimated to our home for a few days, they did the following: Sanded the old floors down, replaced part of the hallway where the old floor had some damage, fixed a big water stain in a main room, tore up the old subfloor top layer and added new hardwood to the 3 bedrooms, and did the Woca oil finish. From the start of the work (not counting delivery and acclimation of wood) they started on a Monday and were out by Thursday night. (Then there were 2 additional days we waited for the finish to set before we could walk on it - didn't want to ruin it!) The final product is beautiful, and you can't even tell where the old floor ends and the new begins. The Woca finish feels a lot different than poly - imagine how a freshly sanded butcher block feels, it's really soft on our feet. See pictures attached here as well. Adam was great, they worked with us on scheduling and returned emails and calls quickly, his crew was totally professional (and super fast), and we would honestly recommend these guys to anyone.

VERY expensive. A 3 by 6 foot bathroom floor cost $3005 plus plumbing…read more Poor quality vinyl flooring. There are black spots that look like dirt.

I can't say enough positive things about them. I research refinishers on Google and Yelp and ended…read moreup getting quotes from 4 companies. So glad I made the choice I did. From the first time I met with Francisco (he and his dad Jorge own the company) to the completion of the job. He was very responsive and answered all my many questions. The crew was neat (all cabinets, closets, etc. wrapped in plastic), professional and always on time. Each day either Jorge or Eduardo came to check in on the job. We went from dark floors to a natural finish. Couldn't be more happy with the final product or the professionalism of the company.

Jorge and Francisco installed and refinished floors in our house in River Plaza and we couldn't be…read moremore pleased with the results, his expertise, timeliness, cost, and overall experience. They were able to fit us into their schedule right away, and finish our floors in a week. I had gotten quotes from other floor people and picked them because we needed it done right away and they beat all the estimates we received. I can't believe the transformation that occurred! I would 1000% recommend them for any hardwood floor issue you need resolved. Big or small, they do all of it. Best experience with a contractor so far!

I have never had anything but professional and timely service from the guys at Carpet Depot and I…read morehave been working with them for several years for all of my clients!

Inferior installation and arrogant responses over a four day+ period of stupidity and neglect…read more Shop leadership doesn't communicate with consumer, installer, or one another. Installer treated with disrespect from the shop translating to panic and aggression toward the consumer. Total lame show all around. I will have to replace this crap in less than a year- my money and time are worth far more than what Carpet Depot delivered. Gross miscalculation on my part- should never purchase carpet from a showroom full of men sitting behind a counter pontificating about baseball.

I used this company in my office and in two of my residential properties. I consider myself very…read morelucky to had had them, because the kind job they had done. I'm more the satisfied in make this review, because they deserve it. They overcome all my expectation. Thank you guys.

From the owner: We provide a superior selection of wood flooring products from some of the finest manufacturers…read more Whether you're looking to restore damaged, worn floors or install new hardwood as part of a home renovation, our team of flooring professionals can customize your floors to meet your exact specifications and provide the best value and product for your home. We can install flooring that is pre-finished or unfinished, engineered, floating, strip or plank

Gene and his team did a fantastic job leveling the existing floor and installing a bamboo flooring…read morein my wife's yoga studio. He also installed the base molding. I highly recommend SANTOS FLOORING! Yoga Solace Club

Gene is great. He is responsive, punctual and takes great pride in his work. He redid the floors in…read moreour entire house - he helped us pick both the color and finish to match our windows and doors and our floors look absolutely beautiful! He was always on time and finished under our very tight deadline. One of the best home remodeling contractors I've ever worked with!

DO NOT use Peter Sena furniture repair. I had a horrible experience with Peter. He repaired two…read moredining room chairs for me. They were custom made from Thomasville, (Peter kept trying to say they were poorly made from a factory in China) and I still do not have them back in my possession. He has had them since November 2020. Peter had taken my chairs for repairs and had them for a few weeks. I hadn't heard back from him. I left him a message and he got back to me with a message, stating that my chairs would definitely be ready before Thanksgiving. Due to a phone glitch, I did not receive Peter's message telling me my chairs were ready, and my phone did not alert me I had a voicemail. When I called him on the Wednesday before Thanksgiving, he let me know that it was too late, he already made his deliveries, and that he would not be bringing my chairs. In a calm voice I simply stated, "Oh, I wish you had pursued with a follow-up phone call." I don't think I fully had the sentence out of my mouth when Peter immediately started yelling at me to the effect of, "Listen, lady, you are not putting this on me!" I responded that I certainly wasn't and that I admitted I missed his call, but he kept yelling, quite nastily, and would not let me get a word in. He then hung up on me. Peter would not answer when I called him back, which again, I was very calm, not raising my voice at all in the message I left. I told him he must be having a really bad day and that I would reach out after Thanksgiving. That was the last time I spoke to Peter Sena. He has refused to answer any of my calls. I was reluctant to show up at his shop, as it is 45 minutes away and he is often out for pick-ups and deliveries. I did not want to make the drive if he was not going to be there, in addition to the fact that I do not think he is a stable person. After two weeks of daily calls and filing a complaint with the police, I received a letter via certified mail, stating he would meet me at the police station for the exchange of money and furniture, and he was tacking on $150 as a late and storage fee, even though I had been trying to get my furniture back from him for weeks. The letter itself is quite odd, as is the request. I called and left a message stating I would not pay the extra fee but would meet him with cash on one of the specific dates he had requested. I never heard back from him. I filed a complaint with the Better Business Bureau and they are assisting me in the matter. But as stated, I have yet to get my chairs back. I noticed another review after I had hired Peter, and a woman had a similar experience. Peter became easily agitated, aggressive, and nasty with her, as well, when she was trying to give him driving directions. Peter does not use any technology in his dealings - no GPS or texting. I had to email pictures of my chair to a local print shop for him to look at. It is simply not in my nature to yell at anyone, especially over chairs. I never raised my voice to this man. Part of me feels bad for him. Clearly, he has issues. Please, save yourself the trouble of dealing with someone who obviously does not know how to communicate with people or run a business. Take your furniture elsewhere to be fixed. Peter Sena is not your man.

Peter Sena's work quality was good for recaning the seat of our bentwood chair. But the rest of the…read moreexperience was NOT. Should you choose to use him, make sure you get all info in writing, including cost, mode of payment (cash, etc.), that he will deliver the item back to you, and when. We called after he had the chair for a month and got a vague answer about when he would be done and return it to us. Called again 3 weeks later, he didn't answer, we left messages that he didn't return. After 13 calls over 3 weeks (we left messages for maybe half of them), he sent us a certified letter accusing us of harassment, trying to bill us for storage, etc. The resolution came from calling the Bradley Beach Police. They got him to agree to return the chair to us at the police station, for only the original repair cost (no add ons) in cash. So we came out OK, except that we needed to drive 50 miles each way, to get the item that was supposed to be delivered back to us.