I have had to file a police report for theft on this company. I paid for 2 items on May 4th, 2020…read moreA water filter for $49.99 and an air filter for $18.99 Despite all of my calls - no product or refund of money I am hoping the police department can help get my money back July 4th will be 2 months of no products, no refunds or returned phone calls

I called all over town to get my Kenmore commercial sidekick refrigerator and freezer looked at…read more The Kenmore. repair man that came out said it couldn't be fixed and it couldn't be replaced. DIRECT appliance was the first ones that actually had a person answer the phone not call me back. They had a opening. The next day came out fixed the refrigerator and charged a reasonable rate. We live south east of Amarillo so it was a hike for them to come Later in the year the freezer went out. I would have replaced everything, but they are an odd size and no longer manufactured. They came out that week and repaired it now my 2005 side kick pair run like new! These are my go to guys

Greg, it took me 2 minutes and 26 seconds to hook the hose back up. Your "tech" wanted me to…read morereschedule for another time because he couldn't wait that long? I never asked him to hook it up - I was moving it myself when he abandoned his potential customer... And you got it! I guarantee neither me or anyone else I know will be contacting Biggs for your service (or lack thereof) again!

Greg, my review is 100% accurate. I never called you an idiot. I said you spoke to me like I was an…read moreidiot. You weren't even mildly interested in helping me or taking the job. You DID tell me you'd be by at 9. I didn't call you because why would I want to speak to someone who treats potential customers poorly. Usually I only post reviews for OUTSTANDING service or to warn others for POOR service. Yup, I hung up on you. I get to tell people of how your business performed. Calling me to ask me to take my review down doesn't work. What did you think you were going to do to make it better?? I already hired someone else who is doing a GREAT job. It's creepy that you were counting my friends. Move on, dude. You were awful. And you know it.

Excellent customer service! Great value and expertise- Tony does great work and we appreciated…read moretheir prompt service. Highly recommend as they repaired my dryer, now it is time to go do laundry once again. Awesome family business!! Thank you!

Ok, so this was the appliance service we called first to repair our refrigerator. The gentleman was…read morevery pleasant and was here the next day as promised. He took our refrigerator apart and determined that our fan motor was out and he needed to order one and would let us know when it was in to reschedule a time to install it. So we waited for a return call (crickets) ... and waited .... (Crickets). So my husband called him back again after the second week. He said the fan motor would be in Monday and he'd call and set up a time to repair it. Again (crickets)....we waited (crickets)....and waited (crickets). We tried calling numerous times with no response so called Circle N Appliance and they were in and out in a day. (You know where I'm going with this, right? Skip A-1 Appliance and go straight to the Cs for Circle N Appliance.) I gave A-1 Appliance 2 stars because he showed up on time and he didn't charge us anything but left our refrigerator in pieces. Why he didn't just tell us he couldn't fix it is beyond me. I mean, we wouldn't have been upset and we would have had our refrigerator up and running much sooner. ‍

Garys' installed a new HVAC unit at my home. I got 4 quotes and they were within $100 of the other…read morethree in terms of cost but had a higher quality (Carrier) unit they were offering vs. the other bidders. They spent considerable time with me explaining how to compare units, what size I would need and other things that frankly, I would never have otherwise understood. They were able to remove my old unit and install the new one in a day. The new unit has been EXCELLENT this long, hot, summer---quiet, efficient and economical to operate. The technicians they sent out were friendly and knowledgeable and kept me informed all during the process. I really can't say enough good about this local, small business. If you need a new HVAC unit or service on an existing one, you can't go wrong calling them.

It was time for our 1st inspection/maintenance on our heating and ac unit after becoming a member…read morelast July. Their member club is well worth the low monthly premium. They took very good care of us in July as well as yesterday Jan 22nd. Aries and Isaiah were very knowledgeable, respectful and well-mannered. They both are very happy working for Gary's and seem to really care about their customers. Thank you for hiring such nice and caring young men.

We have been very pleased with the install and service received from Lone Star Services…read more Lone Star installed an HVAC system for my mother last year. We called them from Austin (where we live) because while visiting earlier in the week we felt the system didn't seem to be blowing cold/keeping up as it should. Even though we said it wasn't an emergency Lone Star sent a tech over the same day. Mom said he spent quite a bit of time running tests and could find nothing wrong. She said he was very polite, explained everything to her and that even though it was past the one year labor warranty he did not charge for the call. It turns out that while there we must have remedied any problem when we replaced her return air filter with a clean one, but couldn't really tell because her ceilings are so high and we did it at the end of our visit. Anyway, when we had gone outside the air blowing out from the condenser was not very hot so we thought the freon was low hence the service call for Mom...but come to find out, the newer larger units don't put off as hot of air, only 15-20 degrees hotter than the ambient air. So Lone Star's install was good and this review is a thank you as well as a recommendation. (My brother selected Lone Star for Mom and he researches...so a double recommendation if you count that :-) ).

I was having an unusual problem with a couple of electrical outlets. David's came and worked very…read morehard to troubleshoot a hard to find problem. The technician found the issue and fixed it quicklyThe technician was polite, professional, thorough, honest and reasonable. I highly recommend David's. Thank you for fixing my problem!

The electrician, Roman, was wonderful! Fast and efficient. Most importantly, he put a new…read moreelectric cord on my swamp cooler (that my dog had chewed) so I have air conditioning now! He also removed my old electric outdoor light, removed and replaced my front porch lights, and replaced the two outside outlets on my front and back porches.

Some of the best customer service I have received. If you have any business that needs to be done…read morein this area, it would be a mistake not to come by to Ansley Vacuum and Sewing.

Jackie came and cleaned our dryer vent and got 50 years of lint out. Not only did he do a great job…read morebut was so pleasant to visit with. We will certainly use him for other things in the future.

Jack the technician was great. explained everything before…read moreany work has been done and he was able to educate us about how our AC system works. Cleaned the ducts for a very reasonable price.