Awful. I used them for a few years and I totally regret it! They came every month to spray and I…read morewas always told that he didn't see any "activity" and that everything looked good. However, I was vacuuming webs daily- so I knew that wasn't true. $100 a month for someone to lie to my face and not take care of the issue. He was in and out. I would definitely NOT RECOMMEND this company to anyone.

Orkin deserves all the stars! From my first call to the technician arriving at my house, the entire…read moreprocess was smooth, reassuring, and extremely professional. The technician took the time to show me exactly where the issue was coming from, added protective mesh to block the entry point, and explained everything in a way that made me feel confident and safe. What stood out the most was how kind and patient they were. They didn't rush through the appointment and made sure every concern I had was addressed. As a homeowner, that means everything! If you want a pest control company that is thorough, honest, and genuinely cares about helping you, Orkin is the way to go. I'm so grateful for their help and definitely recommend them!

I took over management of rental business while a family member was ill and after she passed…read more Obviously had a lot of things going on at first, so I just paid the bills as they came in without much scrutiny. Called Orkin in summer of 2019 (as we already had reoccurring service with them) to address mice in one of our rental properties. They came out, set traps. I know they did a follow up within a few months, but I was getting $160 monthly bill from them. Spoke with one of my maintenence guys, of whom Orkin is supposed to call to gain entry into the building and found out he had not met with the tech since Feb 2020. I was also supposed to be receiving copies of the signed service visits, which never happened. One tenant told me they saw orkin pull into the parking lot, stay for five minutes and leave without getting out of the truck. I called and spoke to a customer rep who told me it appears they are spraying for ants on the outside of the building--for $160!?!? I hired them for mice. I spoke with a service manager and he said they will send the paperwork to prove they actually did something. That never happened so I stopped paying the bill. The manager and I played some phone tag and when we spoke I told him my concerns and he said prices go up over the years. Um okay. And he would speak to the tech about the paperwork. I requested a copy of any contracts my relative signed as well as the service invoices proving they did any work. They never sent anything, except me to collections for services they never proved they performed. What a scam! I told him I'm happy to pay if he sends the paperwork. Deciding next steps to take. I believe I deserve a refund. Small claims court? BBB? Orkin has an A+ rating on there, despite the hundreds of complaints for locations around the country.

I am very disappointed with the service I was given. Very poor communication with scheduling, and…read morethey double charged me... Right before the holiday weekend which almost caused over draft fees, and I'm still waiting for my refund.

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

Good response. On time. Job well done. And a good value…read more Price included two trips. Friendly. Knowledgeable knew what he was talking about.

I highly recommend this company. Gary was both thorough and thoughtful. He was knowledgeable about…read morepests and termites and was very honest with us. And their prices were better than other companies I called. Honestly, look no further.

We have had Rose service our restaurant for years now. They have been responsive and fairly priced…read more Our only complaint is that service people have not been consistent long term, but we understand staffing issues and finding long-term dependable good workers is difficult. Recently we had a new service person come, Dietrich, who was excellent compared to the previous guy. Dietrich was very thorough, checked every thing, every trap, sprayed everywhere, and took photos. He was there a decent amount of time to do it right. Some of the others had just gone through the restaurant quickly just hitting here and there. Hopefully, we can have hime service us long term or if we have to have a replacement, they are also just as thorough.

Thanks to Reaper Pest Management! The owner Darren exterminated 2 Yellow wasps in-ground nests…read morein my yard. Dan is very proficient and professional. He was great at explaining what he was doing and the basics of our Yellow Jacket problem. I'd definitely use Reaper Pest Management again, if I have insect problems in the future.

Finally after years of having mice in my house, Reaper took care of the problem! Very good customer…read moreservice and fair prices. Highly recommend!

Keith did a great job. I appreciate that the second time he came back to check for the yellow…read morejackets, he saw them building a nest and sprayed and knocked it down.

As usual Chicago Pests provided prompt, professional service. Keith's customer service is…read moreexcellent. Most importantly, NO MORE SPIDERS!!

I had a squirrel in my attic, and as a homeowner, I tried a few DIY options using Squirrel Stopper,…read morebut the little guy kept coming back. I appreciate the quick response the next day, which was a Saturday, if I may add. They were transparent about pricing over the phone and offered competitive rates compared to other well-known companies. Jaime repaired the screens at the roof vent, which is where it seems the little guy was entering, and also set traps just in case. It's been a week without seeing the squirrel. I definitely recommend.

I had a tall ledge on my deck where birds were roosting and causing a mess. Quick pest solutions…read morecame out and installed spikes. The installation was quick and effective. The technician, Jaime, was very courteous and helpful!